Jen Rohrbach
**** *. ***** ***. *******, NE *****
ad4kf4@r.postjobfree.com
HUMAN RESOURCES PROFESSIONAL
Recruiting – Onboarding/Orientation – Policy & Procedure - Employee Relations - Employee Engagement
Solid experience in all aspects of Human Resources Management, including recruiting, onboarding/orientation, policy & procedure, employee relations, employee engagement, Immigration & unemployment claims, community outreach initiatives
Solid experience in recruiting for technical, sales, executive & management positions
Proven track record in promoting employee engagement/morale & retention, improving the work environment, preventing turnover & retaliation, best practices & compliance
Solid experience in policy & procedure development and implementation; including employee handbooks
Solid experience with discipline/corrective action plans, termination process, exit interviews & unemployment claims
SKILL NAME
LAST USED
EXPERIENCE
Corporate Recruiting
Sales Recruiting
Present
Present
29 years
29 years
Technical Recruiting
2022
27 years
Onboarding/Orientation
Present
29 years
Policy & Procedure
Best Practices/Compliance
Present
Present
27 years
27 years
HR Management
HR Generalist/Specialist
2022
Present
26 years
29 years
Employee Relations
Present
27 years
Employee Engagement
Employee Recognition
Present
Present
27 years
29 years
Immigration
Discipline/Termination
Corrective Action Plan
2022
Present
Present
25 years
27 years
27 years
Unemployment
2022
25 years
PROFESSIONAL EXPERIENCE
Insurance Agency Marketing Services (IAMS Inc.): Human Resources Associate; 9/22 – Present
Corporate recruiter – responsible for end-to-end recruiting in 2 states, onboarding & orientation
Maintain all job descriptions & job postings; manage all recruiting websites & job boards
Process all background checks & provide feedback to management
Responsible for all employee relations issues; provide feedback & recommendations to management
Responsible for employee engagement/employee retainment
Responsible for all disciplinary/corrective action plans, terminations and exit interviews; created & implemented PIP action plan
Conduct exit interviews; provide feedback to management
Coordinate all employee appraisals, 90 day & annual reviews
Routinely develop and implement policies, procedures & addendums, best practices & compliance
Responsible for processing/tracking FMLA claims
Implemented Company Core Values & promote Company Mission Statement
Maintain employee handbook; create & implement addendums
Responsible for all employee recognition/awards, employee events & company parties
Coordinate all employee travel
Responsible for community outreach programs
MRC Information Technology: Human Resources Manager/Immigration Specialist; 12/2010 – 9/2022 (Company retiring)
Responsible for all Human Resources functions
Liaison for Jackson Lewis Assoc. & MRC on all Immigration issues (F1, TN, E3, H-1B, green card) and compliance
Created all job descriptions & job postings; managed all recruiting websites, job boards, advertising & marketing
Responsible for end-to-end recruiting nationwide & international, relocation, onboarding & orientation
Processed all background checks
Responsible for benefits overview & enrollment
Responsible for employee relations issues; provided feedback & recommendations to management
Responsible for employee engagement/retention
Responsible for processing/tracking FMLA claims
Responsible for all disciplinary/corrective action plans, terminations and exit interviews; created & implemented PIP action plan
Facilitated all employee appraisals, 90 day & annual reviews
Routinely developed and implemented policies, procedures & addendums
Created & promoted Company Mission Statement & Core Values
Created and implemented employee handbook & all addendums
Maintained all recruiting & employee information in HRIS system & physical employee files
Responsible for all employee recognition, employee events & company outings
Responsible for all Corporate travel
Responsible for unemployment claims & litigation
MSI Systems Integrators (IBM): Recruiting & Immigration Specialist; 6/08 – 12/10 (2010 merger/department elimination)
End-to-end recruiting for corporate/technical/sales positions nationwide & international for 6 branches in 6 states; relocation, onboarding & orientation
Responsible for all job descriptions, job postings (internal & external), managed all recruiting websites & job boards
Generated offer letter packets & processed all associated paperwork
Processed all background checks & drug screens; provided feedback & recommendations to hiring managers
Liaison for Baird Holm & MSI on all Immigration issues (F1, TN, E3, H-1B, green card) and compliance
Employee Services Specialist: 6/05 – 6/08
Responsible for employee relations issues; provided feedback & recommendations to hiring managers
Conducted exit interviews; provided feedback to hiring managers & executive team
End-to-end recruiting for corporate/technical/sales positions nationwide & international for 6 branches in 6 states; relocation, onboarding & orientation
Responsible for benefits overview
Responsible for Company wellness program, enrollment & tracking
Maintained all recruiting & employee information in HRIS system & physical employee files.
Conducted roundtable sessions which focused on continuous improvement and employee morale; provided feedback to hiring managers & executive team
Responsible for employee engagement/retention
C&A Industries: Corporate Recruiter; 6/04 – 6/05 (2005 MSI recruited me & hired me back)
Responsible for end-to-end recruiting for Corporate & medical positions in all divisions
Responsible for all advertising in the medical division
Maintained all recruitment & employee information in HRIS system & physical employee files
Conducted exit interviews; provided feedback to hiring managers
Responsible for employee relations for medical divisions
Created & implemented employee feedback surveys for employee retention project
Lutheran Family Services: Director, Human Resources; 6/01 – 6/04
Responsible for all Human Resources functions in 8 regions throughout Nebraska, Iowa and Kansas
Responsible for all hiring, disciplinary action, termination and exit interviews
Provided counseling/advising/recommendations for all staff including executive level; conducted roundtable meetings which focused on continuous improvement and employee morale
Routinely developed and implemented Agency policies & procedures
Developed and implemented employee safety manual & employee disaster response manual
Developed, implemented and conducted new employee orientation, compensation/benefits orientation & on-boarding of new employees
Processed all paperwork, documentation and maintained employee files and HRIS
Developed and implemented internal posting process, compliant job descriptions, salary pay grade system, and annual employee & supervisor surveys
Developed, implemented & conducted supervisor training including: coaching, discipline & termination, interviewing & selection, cultural diversity and harassment in the workplace
Chaired safety committee and roundtable committee
Conducted job market research & analysis for compensation and benefits
Responsible for worker’s compensation & safety
Responsible for processing/tracking unemployment claims & litigation
Responsible for all grievance issues & litigation
Responsible for processing/tracking FMLA claims
Responsible for processing tracking worker’s comp claims
Responsible for employee recognition/awards
Responsible for all employee recognition/awards, employee events & company parties
MSI Systems Integrators: Corporate Recruiter: 4/00 – 4/01 (department layoff)
Responsible for all hiring practices including screening & interviewing for all corporate, technical & sales positions – nationwide & international for 6 branches in 6 states, relocation, onboarding/orientation
Recruited for corporate, sales, Cisco Internetworking, Networking, SAN Storage, eBusiness/eCommerce, Java, Lotus Notes, S/390, AS/400, RS/6000 & PeopleSoft
Responsible for processing/tracking unemployment claims
MHA Software Services: Manager, Human Resources: 8/97 – 4/00 (merged with MSI in April 2000)
Responsible for all Human Resources functions
End-to-end recruiting for corporate/technical/sales positions nationwide & international for 6 branches in 6 states; relocation, onboarding & orientation
Responsible for all job descriptions, job postings (internal & external), managed all recruiting websites & job boards
Generated offer letter packets & processed all associated paperwork
Responsible for employee relations/employee retention
Responsible for compensation/benefits overview
Responsible for H1B immigration process
Responsible for processing/tracking worker’s comp claims
Responsible for processing/tracking unemployment claims & litigation
Responsible for compliance & safety
Responsible for all hiring, disciplinary action, termination & exit interviews; provided coaching & feedback to executive team
Process all paperwork, documentation and maintain employee files and HRIS
Responsible for all appraisals & annual reviews
Provided counseling/advising/recommendations for hiring managers and Executives; conduct roundtable meetings which focused on continuous improvement and employee morale
Establish and maintain relationships with clients; service accounts and implement solutions to their needs
Assist pre-sales & sales staff with proposals & SOW
Developed and implemented all company policies & procedures
Created & implemented employee handbook & safety manual
Developed and implemented internal posting process, compliant job descriptions & salary pay grade system
Conducted job market research and analysis for compensation & benefits
Responsible for advertising and costs; design all ads and promotional materials
Responsible for all Corporate events; planning & coordination
Responsible for all employee recognition/awards & employee outings
West TeleServices: Technical Recruiter/HR Generalist: 5/96 – 8/97
Selected to manage a startup facility in Tulsa, Oklahoma
Managed staff of 4 Interviewers
Responsible for all recruitment, including screening, interviewing and placement of technical, executive,
management & sales positions; 70 open requisitions
Responsible for the developmental training of entire staff, including executive level
Process all paperwork, documentation and maintained employee files and HRIS
Conducted new employee orientation, compensation/benefits & employee relations overview and
employee safety training
Responsible for advertising and advertising budget; project & events coordinator
Recruit for Data, LAN/WAN, Internetworking, Networking, Programmers
Interviewer: 12/95 – 4/96
Conduct interviews and hired for three customer service line-groups
Conduct exit interviews and reviewed for continuous improvement
Selected to train HR department at a startup facility in Hampton, Virginia
EDUCATION
University of Nebraska at Lincoln - December 1995
Bachelor of Science: Speech Communications/HR Management, Minors: English; Public Speaking
Member of HRAM - continuing HR Management education, member of NAM - Non-profit Association of the Midlands