QUINN STEWART

**** ******** *** *****, ** ***** • 320-***-**** • ad4kdi@r.postjobfree.com

CAREER OVERVIEW

I have a background in fraud prevention, infosec, and ISO27001/SOC II audits. It is a fascinating field I have a passion for pursuing. I have roughly 10 years in the security field with an associate’s degree in information technology management and security, as well as a current endeavor to complete my bachelor’s and master's in information security.

TECHNICAL SKILLS

ISO270001 audit, SOC II audit, HIPAA compliance, NIST800-53, PCI and banking regulation standards, Public speaking and presentation, Fraud investigation, Suspect, interviews, Vulnerability assessment, Policy writing, Project management

WORK EXPERIENCE

Twilio July 2022-February 2023

Infosec audit and analytics

In this role, I was in charge of the audit process as well as presenting audit information to clients. I also answered cybersecurity tickets, and efficiently communicated with other departments.

●Verified assets and liabilities for customers during customer audits

●Completed audit Paperwork including, but not limited to, security questionnaires and reports

●Answered internal tickets

●Documented and updated policies and procedures

Chase Bank August 2021- February 2022

InfoSec Analyst

In this role role, I handled account red flags, tickets, customer service, and regulation monitoring. I also assisted with training, and project management.

●Reviewed alerts and flags on customers accounts for fraudulent activity

●Customer interviews to determine if cucumber is aware of activity on their account

●Basic Microsoft Office skills used while managing Fraud trend tracking

KLDiscover

Infosec Analyst October 2019- December 2020

In this role, I answered security questionnaires for clients and compiled documentation and evidence for audits. I also answered tickets, wrote a company wide security newsletter, and answered security questions as they came into our department.

●Verified assets and liabilities for customers during customer audits

●Completed audit Paperwork including, but not limited to, security questionnaires and reports

●Answered internal tickets

●Documented and updated policies and procedures

●Wrote a weekly company wide security newsletter with trends to watch for both company wide and general security trends to be aware of

Capital One February 2015-October 2019

Fraud Ops Specialist

In this role, I interviewed individuals suspected of committing fraud, handled account red flags, and trained new team members. I was also part of a pilot team that created a new account takeover process to streamline efficiency for both customers and team members.

●Reworked the account takeover process down from a two week period between

●Numerous departments to a couple people handling the process in a couple days

●Assisted in how customer service and cucumber security communicate to cut down on fraud

●Reviewed alerts and flags on customers accounts for fraudulent activity

●Customer interviews to determine if cucumber is aware of activity on their account

●Basic Microsoft Office skills used while managing Fraud trend tracking

Education

Associate’s degree in Information Technology Management (Grad. 2018)

Currently in school Bachelor’s and Master’s in Cybersecurity with Capella University - Estimated graduation in 2025 for Master’s degree

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