Sandra Wendt

**** ******* ****: 713-***-****

Richmond, Tx 77469 ad4kd9@r.postjobfree.com

Summary

Versatile service professional in the medical field with over 40 years experience with organizations ranging from independent providers to Fortune 500 company. Significant expertise in performing from and back office operations, customer service, Phlebotomy,client relations, and a multitude of administrative functions not limited to answering the phones, scheduling patients, insurance verification, and thorough follow-up. A person who is very compassionate, intelligent, and people oriented. Who always goes the extra mile to ensure that the office will operate at its highest efficiency and any client or patient will be her number one responsibility.

Professional Experience

Vanguard Inpatient Physicians

10/2014 –8/2023 Many different types of duties from Medical Assistant duties, rooming patients, vitals, filling prescriptions, to patients that reside in facilities, any and all lab duties, ordering tests and labs, performing phlebotomy on patients,ordering DME for patients, getting authorizations from insurance companies and anything else that might come up and need to be done.

Evergreen Private Care

09/2013-09/2014

Caregiver for an elderly lady with severe dementia.

Certified Nursing Assistant Education, Training, and Certification

04/2013-06/2013

Affilated Computer Systems

2011-2012

Customer Service

Call Center incoming calls from Patients and their Families, concerning hospital, lab, and provider offices billings. Helped resolve any issues with their billing. Issues with their insurance, payment plans, paying off the bills, and for charity. Also helped patients apply for charity or other government sponsored financial help. Also required to take at least 70 calls a day.

Southwest Urgent Care

2010-2011

Office Manager, Medical Assistant, Insurance Rep, and Credentialing

Helped manage a small group of employees, assisted Drs as needed, vitals, labs, injections. Networked facility with many different Insurance companies, United Healthcare, BC/BS, also credentialed Drs with those insurances.

Education

Graduated Alvin High School, Alvin Tx

Certified Nursing Assistant Training and Certificated

CPR thru AHA

Professional Development/Technical Skills

Phlebotomy training, Permanent Makeup Training, Basic courses HIPPA and ERISA, Numerous Aetna proprietary systems, Microsoft Outlook, Internet, and Medisoft, Certified Nursing Assistant Training and Certification and CPR training thru AHA

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