Customer Service Hr Assistant
Resume:
Maria Lopez
Calhoun, GA *****
**************@*****.***
OBJECTIVE
Seeking a position with a company that will allow me to fully utilize my extensive customer service, administrative, communication and organizational skills to contribute to the successful growth of the company/organization.
SKILLS
Professionalism
Communication Skills
Time Management
Interviewing
Customer Service
ATS Systems
MS Office: Word, Excel, PowerPoint
Bilingual (Eng. / Spa)
SAP
Clerical Duties
Hiring Events
Organizational Skills
EXPERIENCE
Polyventive, Calhoun, GA - HR Assistant/ Recruiting
Apr 2022 – Nov 2023
●Recruit for all facilities Calhoun, Dalton, Rome
●Review resumes, screen potential employees and set up interviews for all locations
●Process new hires, collect their documents, process I-9s through e-verify
●Request background checks and physicals as well as perform drug screens
●Plan and set up executive meetings and job fairs
●Assist new hires in signing up for benefits and scanning fingerprints to set them up in the timeclock
●Maintain personnel files
●Provide clerical and operational support to other human resource staff
●Conduct new employee orientation
Randstad, Calhoun, GA - Staffing Manager
Feb 2021 - Apr 2022
●Recruited, interviewed, and hired employees
●Conducted employee orientations
●Made sales calls and client visits
●Completed drug screens on applicants as well as ran background checks and e-verify
●Entered applicant information in system
●Documented all employee interactions in database
●Assisted payroll departments when needed
●Coach and retain talent via phone, virtually, and in-person.
●Market talent to make certain they land the right job.
●Use a combination of tech and touch approaches that require exceptional documentation.
●Offer innovative and creative employment solutions.
●Provide services that consistently delight our clients and talent
●Effectively sell and recruit through modern media connections.
●Execute the activities that will gain results (lots of inbound, outbound, virtual, and on-site client meetings)
●Negotiate pricing to ensure maximum return on quality solutions.
Mohawk HR Live- Calhoun Ga Jun 2017 – Jan 2021
●Received and made incoming and outbound calls to employees
●Assisted incoming callers with HR topics
●Helped with reset of passwords, making changes to personal info, tax forms, direct deposit, benefits, etc.
●Spanish speakers directed to my line for assistance
●Documented all employee interactions in database in real time
●Most of tasks completed in SAP and MS Office Software
●Translated during HR employee meetings
●Documented employee version of events for confidential HR investigations
●Assisted applicants with completing a variety of HR forms, i.e., HSA, FMLA, Health Insurance updates, etc.).
●Responsible for imputing United Way Campaign contribution amounts into system.
Northwest Georgia Healthcare Partnership, Dalton, GA - Community Health Worker
June 2011 - May 2017
●Responsible for organizing and leading community informational events
●Provided support for our patients by providing transportation to and from appointments, translating, referring them to support groups and other resources that would guide them to a healthier lifestyle
●Developed a list of resources for out patients via networking and community out reach
●Assisted with other clerical tasks including, but not limited to, data entry, answering inbound and outbound calls, filing, etc.
EDUCATION
Metropolitan High School- Los Angeles, CA - HS Diploma 1997
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