ERIK HICKENLOOPER

801-***-**** ad4kch@r.postjobfree.com

SUMMARY

Experienced business professional with an extensive background in client-facing roles requiring needs analysis, strategy. and follow-through; a team-oriented leader with a passion for bottom-line results. SKILLS

Consulting, Training, Recruiting, Needs Analysis, Account Management, Territory Management, Management, Customer Service, Sales, Real Estate

EXPERIENCE

REALTOR, EQUITY REAL ESTATE, OGDEN, UT CURRENT

Invited to represent the finest builder in the Norther Wasatch Front. In a short amount of time, I have over 3MM in projected pipeline volume for the first three months of the coming year. On target for award winning annual cycle! REALTOR, ERA BROKERS CONSOLIDATED, OGDEN, UT 2 YEARS Closed over 3 MM in new business, quickly “capping” in the first quarter of the year.

• Attained a 5-star Google rating from all buyer and seller clients

• Early Cap Award, signifying substantial out of the gate progress for the annual cycle VP OF COMMERCIAL CARD, MUFG BANK, LOS ANGELES, CA 6 YEARS Trained and onboarded first client and grew clientele to over 200 with over $700 million commercial card spend.

• Re-engineered client training so critical concepts were retained better through experiential training in half the time, with 98% positive response rates as measured through 3rd-party post-training surveys.

• Onboarded clients while collaborating with Implementations Department in order to streamline the client experience

• Developed course and trained customer service staff of 50+ representatives on soft skills (voice inflection, reflective listening, paraphrasing, and overcoming objections) in New York, Chicago, and Los Angeles. VP OF COMMERCIAL CARD, JP MORGAN, SALT LAKE CITY, UT 5 YEARS Facilitated time-sensitive critical consulting for Fortune 500 companies around their software training needs.

• Taught new clients and trained internally on how to improve client cash flow and maximize working capital by optimizing credit card spend.

• Performed critical consulting for large organizations including SC Johnson, Johnson & Johnson, and Homeland Security. SENIOR SPECIALTY PHARMACEUTICAL SALES, JOHNSON & JOHNSON SALT LAKE CITY, UT 9 YEARS

• Exceeded 300% PQ (Performance Quotient) on multiple occasions

• Secured a “PREFERRED” status with largest provider in the state through highly strategic P&T member interactions

• Three-Time Winner of the Best Contributor Award

• Promoted in rank three times (Professional Representative, Specialty Representative, Senior Specialty Representative)

• Attended multiple award trips to various destinations in consequence of exceptional sales results EDUCATION

BACHELOR OF SCIENCE IN TECHNICAL SALES, WEBER STATE UNIVERSITY, OGDEN, UT

• Graduated with high honors (Magna Cum Laude); Close to the top of my graduating class