Taurai Nicholas Jena

McKinney, TX *****

ad4kay@r.postjobfree.com

+1-469-***-****

Highly motivated adaptable, multi skilled individual. Team Player, Focused, Proactive.

Supply Chain Professional. Pastor, Teacher, Life Coach, Counselor, Manager with 27 years of progressive experience in different portfolios.

Energetic self-starter, Team builder, High Work Ethic.

Great Customer and Service Focus

Navigates high-stress situations and achieves goals on time and under budget.

Productive with proven track record producing quality outcomes through leadership and team motivation.

Works with clients to determine requirements and provide excellent service.

Detail-oriented adept at making critical decisions, managing deadlines and conducting team reviews. With expertise in problem-solving skills, dedicated to company growth and improvements. Work Experience

Senior Pastor

School of Salvation Ministries - Harare

March 2021 to April 2023

• Managed all church operations to bring excellence to the ministry.

• Sunday morning worship, Sunday school and bible study, providing leadership.

• Conducted special services, such as baptisms, weddings and funerals.

• Visited, counseled and prayed with church members to provide pastoral care.

• Conducted personal evangelism and outreach, helping people relate and share faith.

• Managed budget and oversaw distribution, keeping track of expenditures.

• Initiated outreach programs aimed to expand reach and build community.

• Attended rehearsals for smooth running of services.

• Strategically planned church future, developing clear vision and goals.

• Delivered sermons with purpose and enthusiasm to engage church goers. Business Manager [Chief Operations Officer]

Masakheni Isizwe [Pty]Limited - Johannesburg, Gauteng September 2012 to February 2021

• Managed team by offering support and constructive feedback to improve skills and maximize potential.

• Monitored staff performance, continually seeking ways to improve team delivery for optimized financial success.

• Supervised and delegated tasks to employees to meet key productivity targets.

• Led recruitment, hiring and onboarding activities, training new joiners in operational processes and conducting probationary performance reviews.

• Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivizing staff to continually achieve and exceed expectation.

• Met financial goals with organized strategies focused on proper management of expenses and income.

• Led monthly staff meetings for the team to communicate updates, process improvements and shifting business priorities.

• Established monthly goals, communicating priorities to staff and closely tracking progress to achieve success.

• Supervised and mentored junior team members, providing detailed instructions and guidance to maximize team efficiency.

Sales and Purchasing Industrial Supplies Officer

Heavy Duty Industrial Pty Ltd - Johannesburg, Gauteng February 2007 to August 2012

• Internal and External sales

• Product promotion support and after sales

• Key Customer Accounts: New Business Development

• Order Processing Invoicing Quotations: General Administration including Basic Accounting

• Purchasing, Warehouse management, Despatcher Logistics

• Created shipping documents, drafting packing lists, BOLs and commercial invoices to accompany shipments.

• Collaborated with management in production planning, addressing and resolving daily challenges to meet stringent deadlines.

• Expedited deliveries, verifying shipping estimates to support timely delivery of customer orders.

• Collaborate cross-functionally with stakeholders to source and order sample products.

• Monitored inventory levels and reviewed purchase orders to support procurement personnel.

• Kept detailed records of incoming and outgoing stock for diligent supply management.

• Maintained high quality standards, adhering to regulatory SABS and ISO requirements.

• Researched sales leads and developed personalized outreach content.

• Achieved positive and longstanding relationships with core clients.

• Demonstrated strong communication and time management skills to meet and exceed sales targets.

• Negotiated customer pricing within agreed guidelines to achieve margin targets.

• Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet set targets.

Sales Manager

Toolquip Zimbabwe - Harare

December 2005 to January 2007

• Generated monthly and annual sales reports to determine growth and areas requiring improvement.

• Profiled, targeted and prospected territory within and beyond existing customer base to expand reach and revenue.

• Monitored sales team performance and provided training to help reach targets.

• Maintained friendly and professional customer interactions.

• Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.

• Resolved complaints by exchanging merchandise, refunding money and adjusting bills to achieve customer retention.

• Forecasted product sales and achieved quarterly and annual sales objectives.

• Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.

• Conducted regular visits and provided loyalty discounts to increase client retention.

• Conducted interviews and hired ideal candidates to complement the workforce.

• Created incentivizing sales contests to boost team morale.

• Negotiated with vendors to provide cost-friendly contracts. Sales Consultant Industrial Supplies

Mining & Industrial Supplies [Pty] Ltd - Harare

November 2000 to November 2005

• Shared comprehensive brand and product knowledge to maximize sales.

• Prepared quotes with accurate and competitive pricing to drive conversion.

• Liaised with potential customers to determine needs and provide recommendations.

• Demonstrated products to show potential buyers benefits and advantages and encourage purchases.

• Executed complete sales cycle process, from prospecting through to contract negotiations and closing.

• Attended industry networking events, trade shows and connected in social media sites to incur prospective clients.

• Participated in sales training and workshops to amplify skills and leverage productivity.

• Studied competitors to identify next strategies and areas requiring improvement.

• Documented orders and facilitated deliveries following special requests of customers to increase loyalty and retention.

• Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet set targets.

• Oversaw contract negotiations and closings to manage the complete sales cycle process. Sales Representative Machine Tools & Accessories

Koppel Gilbert [Pty]Ltd - Harare

September 1998 to October 2000

• Internal and External Sales Machine Tools and Boosted client retention, establishing sales goals and securing targeted rates.

• Boosted client retention, establishing sales goals and securing targeted rates.

• Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.

• Negotiated and closed deals with minimal required support from sales and finance managers.

• Cold-called prospective customers to build relationships.

• Shared comprehensive brand and product knowledge to maximize sales.

• Created sales and revenue-generating opportunities in new markets to improve profit margins.

• Cultivated long-term relationships with clients to accurately quote prices and terms, achieving customer objectives.

• Demonstrated strong communication and time management skills to meet and exceed sales targets.

• Assessed customer product budget and requirements through consultations.

• Assisted in annual stocktaking through counting, record-keeping and documenting.

• Took stock of products and updated inventory records with new totals.

. Sales & Technical Support Representative Bearings & Equipment Zimbabwe Bearings - Harare

April 1996 to August 1998

• Generated campaign performance metrics using Pastel Accounting.

• Provided technical assistance to Sales colleagues.

• Researched sales leads and developed personalized outreach content.

• Negotiated and closed deals with minimal required support from sales and finance managers.

• Generated sales by prospecting leads, cold calling and closing deals.

• Created sales and revenue-generating opportunities in new markets to improve profit margins.

• Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.

• Maintained productive relationships with existing customers through exceptional follow- up after sales.

• Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet set targets.

• Approached customers with a consultative mentality to uncover and meet specific requirements.

• Demonstrated strong communication and time management skills to meet and exceed sales targets.

• Shared comprehensive brand and product knowledge to maximize sales.

• Achieved positive and longstanding relationships with core client Maintenance Fitter Turner

Zimbabwe Sugar Refineries - Harare

January 1992 to March 1996

● With competences in Machine Overhaul, Preventive maintenance, Repairs of various Plant machinery such as conveyors, pumps, gearboxes, boilers, valves, compressors, vacuum pumps etc.

● Assemblies: Fabrication: General Machining (turning, milling, grinding) of various spares, components: Light electrical work with Hunyani Paper Sacks and Zimbabwe Sugar Refineries

● Fabricated and positioned screw pipe, socket weld pipe and stainless-steel tubing to establish longevity of overall piping structure.

● Managed movement of materials and equipment to different job sites to facilitate work orders.

● Used PPE and established fall protection to maintain safety procedures and apply protective measures.

● Oversaw apprentices, answered questions and provided feedback on work to assess performance and abilities and maintain quality standards.

● Adjusted metalwork machines and equipment to suit job specifications and achieve reliable outputs.

● Identified possible faults to minimize production errors and delays.

● Dismantled and rebuilt faulty tools, assemblies and defective parts to quality condition.

● Operated hand and machine tools safely and responsibly for reduced risk.

● Produced parts by manipulating metal using boring, milling and drilling techniques.. General Fabrication

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Senior Pastor

Supply Chain Management & Logistics

Education

High School Diploma in GCE O-LEVELS

1990

Diploma in Leadership

Word of Faith Bible Institute - Johannesburg, CA

Skills

• Supply Chain

• Sales Support

• Team Management

• Procurement

• Management

• Warehouse Management

Certifications and Licenses

Journeyman License

Contact this candidate