Michael Carver

**** ****** ****, ***** ****, PA *9002

Tel : 215-***-****

e-mail : ad4k97@r.postjobfree.com

Objective

Leadership position with multinational company eager to achieve world-class quality through an integrated Lean Manufacturing and Six Sigma program. Ideal job would involve full global deployment of a new quality paradigm integrating existing quality programs with Lean and Six Sigma. Responsibilities should involve both the program deployments (training, infrastructure, etc.) as well as accountability for bottom line results. Key Skills

• Make the processes and tools of continuous improvement relevant and accessible to people at all levels of the organization. Drive acceptance of process thinking and management by fact to achieve real business impact.

• Provide overall leadership and direction to Six Sigma Deployment which integrates Change Management, Six Sigma, Lean Manufacturing, TQM, Design for Six Sigma and Design for Manufacturability. Scope and customize Six Sigma rollout to match corporate culture and effective execution.

• Drive a scientific, hands-on application of continuous improvement that fosters accountability, innovation, and management by fact.

• Champion "outside-in" focus by driving continuous improvement beyond corporation boundaries and fully integrating suppliers and customers into an overall quality system.

• Reinforce the role of continuous improvement in the overall business strategy. Link long-term objectives to specific deliverables and projects ensuring that all Black Belts are clear on why they need to execute projects with strong rigor and effective solution of business problem.

• Develop training in both a face-to-face and on-line environment which results in extremely competent Lean Six Sigma Black Belts, Champions, and Master Black Belts who are well versed in all areas of project selection and execution.

• Champion Design for Six Sigma initiative and provide guidance on Concept Development and New Product Development. Lead this effort in a manner to ensure all projects enhance our relationships with our customers and pay dividends to the corporation.

• Deliver bottom line financial results.

• Very effective in global operations and facile with cultures and languages. Education

Bachelor of Science in Chemistry, University of North Texas, 1992.

- Concentrations in physical chemistry and biochemistry.

- Financed entire education through employment as research technician. Quality Certifications and Honors:

Egerton Examiner (Nebraska equivalent of Malcolm Baldrige) – 2003 GE Plastics -- DMAIC Master Black Belt – 1999

Texas Instruments, DSEG -- Six Sigma Black Belt – 1997 Languages

English (Fluent), German (Conversational), Dutch (Basic), French (Basic) and Japanese (elementary) Work Experience

National Passenger Railroad Corporation (Amtrak) Director of Continuous Improvement Since 2022

• Program Manager for PROJECT DRIVE to reengineer continuous improvement at Amtrak

• Primary architect of Amtrak’s improvement strategy for operations and service delivery

• Manage all Lean and Six Sigma projects in railroad Service Deliver and Operations

• Train all Continuous Improvement leaders

• Improved Station Performance by 150% in North East Corridor before replacement of fleet and key infrastructure improvements were online

Defense Logistics Agency (US Department of Defense) Consulting Master Black Belt 2020 – 2022

• Program Manager for J8 (Finance) Lean Six Sigma Deployment

• Advise and mentor various agency and military teams to drive meaningful process improvements throughout system

• Drive project execution through hands on coaching and occasional project execution (especially analysis) ABB, IAMA Head of Americas Lean Six Sigma Deployment 2017 – 2020

• Built Operational Excellence for nine manufacturing sites in North and South America

• Fully deployed Hoshin Kanri Strategic Planning to all North American Manufacturing sites then influenced global deployment throughout business line.

• Drove focused application of Lean, Six Sigma, Strategic Planning, and other process improvement technologies in order to ensure ABB can achieve scientific and business goals

• Delivered 5% EBIT and $24MM Cost Reductions

Michael Carver

1826 Purdie Lane, Maple Glen, PA 19002

Tel : 215-***-****

e-mail : ad4k97@r.postjobfree.com

United States Post Office Consulting Master Black Belt (Contractor) 2015 – 2017

• Worked with District, Area, and National Management teams to drive meaningful process improvements throughout system in 178 Post Offices across New York State

• Drove project execution through hands on coaching and advising of Six Sigma and Kaizen Teams

• Reduced project cycle time by over 60% in first 30 days

• Invigorated teams and increased process improvement activity in district by over 80%

• Instituted process and portfolio management to district, driving focused activities and resulting in improvement of key project cycle time by over 60%

Teva Pharmaceuticals – Anesta Director of Operational Excellence (Contractor) 2013 - 2015

• Initiated and managed site wide Operational Excellence Deployment in a GMP and DEA regulated plant

• Delivered $5.7MM in wave 1 transformation benefits within first six months.

• Increased MTBF and reduced waste on integrated tableting/packaging line

• Built a Lean Culture which has become self-perpetuating and draws influence from local best in class companies

• Tripled output of plant within first 90 days then moved plant offshore further reducing cost per unit produced PHH CORPORATION Mt. Laurel, NJ VP Re-Engineering 2010 - 2013

• Led business transformation resulting in $180MM hard cost reduction ($60MM/year for 3 years).

• Introduced of Lean, Six Sigma, and Theory of Constraints across the corporation to drive processing efficiencies.

• Instituted rigorous Project and Portfolio management for continuous improvement activities.

• Trained and certified 25 new LSS Champions and 127 new Black Belts in Lean and Six Sigma. EVERITE MACHINE PRODUCTS Director of Quality 2007 – 2010

• Instituted Toyota Production methods in both custom and contract manufacturing facilities. The end result of this transformation was both increased acceptance of quality at our primary customers as well as 2% increase in EBITA.

• Off-shored manufacturing facility from Philadelphia, USA to Shanghai, PRC and within 6 miles of end customer.

• Started production in PRC with improved overall product quality, 40% reduction non-labor expenses(transportation), and 15% lower overall overhead (mostly labor). Reduced overall factory footprint by 65% while increasing output by 15% through use of Toyota Production methods. WOLTERS KLUWER HEALTH VP Lean Six Sigma 2005 - 2007

• Initiated and rolled-out a full Operational Excellence program with emphasis on generating organic growth and productivity following extensive restructuring. Deployed integrated Lean Six Sigma to all businesses with Wolters Kluwer Health operations in the USA, New Zealand, Germany, Spain, United Kingdom, and the Netherlands.

• Developed a staff of Master Black Belts and a training team who drove sustainable cost improvements and revenue growth which exceeded $20MM EBITA each year.

• Trained and certified (ASQ) 50 new Black Belts all of whom completed projects within the first 6 months after training.

• Reduced publishing cycle time by over 90 days, reduced order to delivery cycle time by 25%, reduced scrap by 75%

ABBOTT LABORATORIES Global Director of Lean Six Sigma 2003 - 2005

• Implemented a world-class Business Excellence program (DMAIC, Lean Manufacturing, and DFSS) into Abbott Diagnostic’s business within the confines of GMP and FDA oversight.

• Responsible for $40 million restructuring and realignment of Lake County Manufacturing processes.

• Responsible for year/year cost of poor-quality reductions netting in excess of $20 million annually

• Implemented Global Lean Six Sigma training and development for Green, Black, and Master Black Belts

• Improved product availability from 45% to over 95%, reduced CAPA cycle-time by over 150 days, eliminated manufacturing WIP exceeding $60MM.

• Collaborated with regulatory team to deliver documentation sufficient to convince FDA to lift consent decree with a finding of “substantially compliant.”

UNION PACIFIC RAILROAD Director of Lean Six Sigma 2001 – 2003

• Collaborated with Board of Directors to scope and plan an appropriate and controlled rollout of Six Sigma and the Toyota Production System.

• Drove “Zero Headcount” Lean Deployment in partnership of the Brotherhood of Locomotive Engineers

(union). By redeploying our resources rather than furloughing them, we achieved an increase in new business revenue

• Worked with Bellevue University, developed distributed e-learning Six Sigma courses to meet the needs of company Black Belts not able to return to headquarters for training resulting in an reduction in training expenses.

Michael Carver

1826 Purdie Lane, Maple Glen, PA 19002

Tel : 215-***-****

e-mail : ad4k97@r.postjobfree.com

GENERAL ELECTRIC PLASTICS Sr Six Sigma Master Black Belt 1997 - 2001

• Provided global project oversight for key GE suppliers in engaged in Six Sigma productivity projects.

• Developed advanced Six Sigma training and applications for service applications.

• Provided global training of key GE suppliers in the Six Sigma and Lean Manufacturing processes. Trained and mentored over 2300 Six Sigma Black Belts in Europe, Asia, India, Australia and N. America.

• Managed external productivity and Six Sigma projects resulting in annual cost avoidance and savings exceeding $18 million annually.

TEXAS INSTRUMENTS – DSEG Chemist and Lean Six Sigma Black Belt 1992 - 1997

• Provided technical support to manufacturing operations for advanced weapon and semiconductor design and manufacturing teams.

• Team member on successful bid by TI DSEG to win Malcolm Baldrige National Quality Award.

• As Certified Six Sigma Black Belt and Certified Cycle Time Black Belt. Employed Lean Manufacturing and process flow improvements resulting in 100,000 ft2 reduction in Missile Fab footprint, 50% increase in production throughput, and 90% reduction in volatile chemical emissions. HOWARD HUGHES MEDICAL INSTITUTE Research Associate 1990 - 1992

• Conducted independent research into the tertiary and quaternary structure of key proteins in the 2nd messenger transport process.

• Established large scale fermentation laboratory for expression and purification of recombinant proteins. UNIVERSITY OF TEXAS HEALTH SCIENCES Graduate Student Research Assistant 1986 - 1990

• Established and ran protein characterization and isolation laboratory for oncogene research laboratory.

• Built and managed large scale fermentation facility for production of engineered proteins. Publications:

• Carver, M; The Five Fundamental Assumptions of Six Sigma; isixsigma.com; 2017

• Carver, M; Six Steps to Effectively Plan for Lean Six Sigma Efforts; isixisigma.com; 2016

• Carver, M; Constructive Discord: The Role of Conflict in Building High Performance Teams; isixsigma.com; 2016

• Carver, M; It’s Not the Tool but Rather the Plan that Determines the Ultimate Results in Continuous Improvement; isixsigma.com; 2015

• Carver, M; How Much Training Is Needed to Create Good Black Belts? ; isixsigma.com; 2015

• Carver, M; Why are Project Translations so Elusive? isixsigma.com; 2015

• Carver, M; The Fundamental Assumptions of Six Sigma; isixsigma.com; 2015

• Carver, M; The Tip of the Sword — Why must Continuous Improvement be More than a “Top Down” Strategy; isixsigma.com; 2015

• Carver, M; Candidate Selection: Is it Best to Take Volunteers or Choose the “Best of the Best?”; isixsigma.com 2015

• Carver, M; Using OEE Metrics for All Process Steps; isixsigma.com; 2015

• Carver, M; The Five Challenges of Standard Work for Knowledge Workers; isixsigma.com; 2015

• Carver, M; “Good” Continuous Improvement Programs; isixsigma.com; 2015

• Carver, M; Motivate Champions as a Peer Group; isixsigma.com; 2014

• Carver, M; Benchmarking is NOT Optional; isixsigma.com; 2014

• Carver, M; Keep it Super Simple: Five Steps of KISS; isixsigma.com; 2014

• Carver, M; Strategies for Better Facilitation and Team Problem Solving; isixsigma.com; 2014

• Carver, M; Thoughts on Hiring Outside Continuous Improvement Consultants; isixsigma.com; 2014

• Carver, M; Lean Manufacturing is a Form of Ethics; isixsigma.com; 2013

• Myers, T; M Carver and M Echols; Partnership in Educating Black Belts; isixsigma.com; 2003

• Carver, M.; The Tools of Six Sigma: A Project Champion's Overview. Supplement to GE Plastics' Six Sigma Blackbelt training; February 1998.

• Carver, M.; Legato, R; and Riebe, D.; Six Sigma Negotiation: Operationalizing Six Sigma Methods in Sourcing. Report to GE Quality Meeting at Innesbrook (Tampa, FL), May 1999.

• Coleman, D.; Carver, M.; Linder, M.; Sprang, S.; and Gilman, A; Crystallization of Gs and Gi: Members of the G-Protein Family of Signal Transduction Proteins. Poster presented at the Third Annual Symposium on Initiatives in Molecular Biology and Biochemistry; Lakeway, TX; Sept. 1991.

• Welsch, V.; Carver, M.; and Nobel, R; Demise of Oxygen in Compressed Air Storage Reservoir, Pittsfield Ohio. Report to the Electric Power Research Institute; Dec. 1988. Outside Interests:

• Professor of Lean Six Sigma – Villanova University, Radnor, PA. Focus on teaching LSS Black Belt, advanced tools and Master Black Belt courses

• Editor and Peer Reviewer – iSixSigma.com

• Historical Interpreter, Colonial Brewer – www.colonialbrewer.com

• Historical Interpreter (Volunteer Ranger) – Independence National Park, Valley Forge National Park, and Washington’s Crossing National Historical Park

• Certificated Private Pilot, ASEL

• Recipient of 1997 Phillips 66 Leadership Award for Young Eagles efforts in North Texas

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