Swathi Kallepalli

ad4k8h@r.postjobfree.com 469-***-****

Atlanta, GA

Objective

To obtain the job of Business Analyst where I can apply my business analysis skills to add value to your organization by managing the process from idea to implementation and helping you drive adoption on process changes.

SUMMARY

Around 5 plus years of experience as a Business Analyst in healthcare Industry with specific knowledge on SDLC (Systems Development Life Cycle).

Good knowledge on healthcare organization operations including EHR(Electronic Health records), Health Insurance, Medicare, and Medicaid programs (MMIS).

Significant knowledge on HL-7 documents standards and healthcare data formats, HIPAA, ICD9 and ICD10 codes.

Good understanding of EDI Transactions (270/271, 834, 835, 837) for claims processing.

Business Intelligence tools – Good Knowledge on BI tools like TABLEAU and Power BI.

Collaborated with the senior Business analyst at preparing Business requirements documents (BRDs), Functional requirements documents (FRDs), defining project plans and delivering project reports.

Contributed to refinement of user stories from the features developed from requirements gathering sessions, worked closely with client subject matter experts, sprint team and other teams/stakeholders.

Experience in working closely with the testing team while executing the testing of the application functionality to meet the functional requirements and deliver the valuable product to the business.

Created user stories in TFS(Team Foundation Server) tracking tool and attended scrum meeting in socializing the stories to the development team.

Acquired skills in Business Analysis, Requirement Analysis, and Use Case Development using MS Visio tools and Project Management Methodologies (Agile).

Excellent communication and presentation skills. Experience in creating power-point presentations for internal and external stakeholders. Developed End-user training materials using MS-word and power-point.

Worked as a part of scrum team, in an agile environment with PI planning and sprint cycles with 2-week span.

Provide inputs into developing and modifying systems to meet client needs and develop business specifications to support these modifications.

Communicate client’s business requirements by constructing easy-to-understand process models using MS-Visio.

Enthusiastic to learn new technique’s and highly focused on career growth.

Good knowledge on programming language, SQL.

In depth knowledge of Agile Software Development, Iterative and Waterfall models in Software Development Life Cycle (SDLC).

TECHNICAL SKILLS:

Skill Sets

Description

Data Base:

M.S SQL Server

Reporting/BI Tools:

TABLEAU, Power BI.

Software:

MS Office Suite (Word, Excel, Access, PowerPoint & Outlook) and MS Visio.

PROJECT MANAGEMENT Tools:

JIRA, TFS tracking tool and SharePoint.

Processes/Technologies:

Agile SCRUM, Waterfall.

Employment History

Working as Health Care Business Process Analyst 1 with DWSS, State of Nevada July 2022 to till today.

Worked as Health Care Business Quality Analyst with FEI systems January 2021 to June 2022.

Worked as a Business analyst (Internship) with Doctorite from December 2018 to November 2020.

PROJECTS ACCOMPLISHED & ROLES

Project 1:

Longitudinal Data Project (July 10, 2022 – Till today)

DWSS State of Nevada, Carson City, NV

Healthcare Business Analyst 1

The Nevada department of Health and Human Services, DWSS participated in the Longitudinal Data Project. The purpose of implementing the SNAP LDP (Supplemental Nutrition Assistance Program _ Longitudinal Data Project) is to enable longitudinal research on the participation in SNAP over periods of time and across state lines. The main objectives of this project include enable secure sharing of the data elements for SNAP LDP with Census Bureau, Improve the SNAP data evaluation across state lines by progressing toward a standardized data format to enable data comparison and SNAP Longitudinal research. To achieve these objectives DWSS worked with the vendor to implement the SNAP LDP project.

Responsibilities:

Participated in JAD sessions facilitated by the Project manager with Internal Stakeholders and vendor to discuss on High level requirements.

Worked closely with the project manager (PMO) in Documenting the Business requirements and shared the BRD in share point to ensure access to the required teams.

Meetings with the Subject Matter Experts to find the best approaches to address the client’s requirements.

Captured meeting minutes using One-Note during the meetings between the vendor and client thereby prepare and assign the action items to the appropriate teams.

Collaborated with the teams in creating Process models using MS Visio to make it easy for the business to understand and to ensure confirmation on the process flow.

Participated in the Fit/Gap analysis to analyze and identify collection of data elements from the existing databases and from the interfaces to move towards Gold Standard.

Acquired knowledge on the standardization of data elements to meet the Gold Standard outlined in the Parameters of Participation (PFP) guidance document as identified by FNS and the Census Bureau.

Worked with the project teams to develop use cases and user stories.

Continuously Worked with vendor team(Development and Testing) in managing the project scope and associated changes.

Collaborated with cross-functional teams to identify and implement process improvements, resulting in delivering the project on time.

Gathered reporting Stories/Requirements for office of analytics team to develop dashboards in Power BI on the SNAP LDP data.

Collected business Intelligence requirements from internal stakeholders to develop reports/dashboards on SNAP LDP data.

Coordinated with the Office of Analytics team to understand the level of details needed to develop the dashboards for SNAP data that can be shared with the partnering agencies and the Federal agencies.

Utilized MS Project online /PWA to store and present the requirements, Use cases, Process models and report progress and status.

Supported the testing team in User Acceptance testing and documented the bugs reported.

Attended the Round table meetings which allowed the UAT Testing team and the vendor discuss on the bugs reported.

Timely tracking of the status of the bugs until successful closure of the bugs.

Provided updates to the PM in updating the project status within PWA(Project Web App) .

Good Microsoft Office skills (Word, Excel, Power point, Visio).

Utilized Waterfall project methodology.

Managed business analysis tasks from initiation through closure of the project.

Project 2:

LTSS Maryland (MDH) January 10, 2021 – June 30, 2022

FEI systems, Columbia, MD

Healthcare Business Quality Analyst

FEI systems provide health information technology solutions and services that assist federal, state, and local agencies in caring for the most vulnerable members of the communities they serve. The Maryland Long Term Services and Support System (LTSS Maryland) is a web-based, participant centered system for service management and case management for special needs population. It includes up to date information on individual participants in the Medicaid waiver programs and state-funded services. It enables secure coordination, delivery, and payment for services.

Responsibilities:

Participated in various activities of the project like requirement elicitation, analyzing the information, scoping sessions, and documenting the functional requirements.

Worked on modules like Documents upload in Provider portal, EVV (Electronic Visit Verification) and non-EVV services for participants and claim submission for MMIS(Medicaid management IS) in provider portal.

Created process flowcharts and diagrams to make it easily understandable to the Stakeholders and end users.

Coordinated with product owner on creating necessary documents like ATP (Authorization to proceed), Product Backlog with user stories and detailed acceptance criteria.

Participated in PI(Product Increment) planning and sprint planning meetings.

Conducted scrum meetings like Backlog review, refinement, Demo sessions, and scrum retrospectives.

Worked closely with the scrum master in scheduling the scrum meetings.

Collaborated with the development team in estimating the level of effort for each user story.

Participated in daily stand-up meetings to assist and support the Scrum team to prioritize work and resolve issues.

Participated in Validation of requirements to ensure business value is delivered by conducting various reviews.

Effective collaboration & participation in Product Management and Teamwork.

Ensured the client’s needs are met by performing Pre-UAT and UAT demonstrations, Create UAT scripts for the end users and assisting in user acceptance testing.

Maintained a Traceability Matrix to ensure that all functional requirements are addressed at the feature level as well as the test case level.

Liaise between business and technical team to ensure a mutual understanding of processes and application.

Developed workflow diagrams to describe the functions and scope of the system.

Obtained signoff on the Deliverables.

Followed Agile methodology with scrum framework.

Environment: Agile, TFS tracking tool, MS Office Suite, SQL Server database.

Project 3:

Doctorite, Atlanta, GA December 05, 2018 – November 25th, 2020

Business Analyst

Doctorite is a Chronic Care Management and Analytics Platform that helps licensed healthcare providers to deliver the best virtual care-continuity of patients through Healthcare Navigators (HCN). Improving supervised care management and treatment outcomes reduces re-admission risks and enhances active patient engagement and experience. The Digital platform provides HCNs with an integrated view of patient health data, assessments, vitals, personalized care plan goals and patient progress to deliver effective and holistic care. This platform is designed to provide integrated care for patients with co-occurring physical, mental and social determinants of health conditions.

Responsibilities:

Responsible for developing and directing new features for the platform from the ground up, implementing improvements to the application’s UI, functionality, and backend rules, which contributed to most of the application’s development.

Conducted project related presentations periodically to the management and end users during various phases of the Software Development Life Cycle (SDLC).

Worked collaboratively with the team on Creating new iterations of a To-Do List, Appointments system, Vital TAB, Care Plan Goal, messaging system, and productivity tracker to be implemented within the Doctorite application.

Managed presentations, meetings, and collaborated effectively to develop major project implementations.

Developed numerous different presentation formats of analysis and data relevant for the project, such as process flow charts, use case diagrams.

Collaborated with the product owner to conduct story writing workshops and breakdown of feature chunks into user-stories.

Participated in writing user stories, defining acceptance criteria and estimating the level of effort to complete each user story.

Collaborated with Business Process Management team to finalize on the business process flow.

Utilized Waterfall Software Methodology.

Worked with QA team in building the Requirement Traceability Matrix.

Coordinated with product owner to develop UAT scripts and conduct UAT to validate the application.

Utilized JIRA tool- backlog management and created spreadsheets for reporting and tracking bugs.

Environment: Waterfall, Microsoft Visio, JIRA, Confluence, MS Office Suite, SQL Server database.

EDUCATION:

Bachelor of Dental Surgery, Dr. NTR University of Health Sciences, 2006 - 2011.

PROFESSIONAL LICENSE:

Dental License (2011), State Dental Council, Vijayawada, AP, India.

PAPER PRESENTATIONS:

Certificate of appreciation for symposium on Nano dentistry "Today's vision -Tomorrow's reality".

2010-Saveetha Dental College, India.

Paper presentation on "Oral manifestations of Systemic diseases" in the Department of

Community Dentistry. 2010-Vishnu Dental College, India.

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