Gerami Doriani

***,***,***** ad4k84@r.postjobfree.com Vancouver, BC https://www.linkedin.com/in/gerami-doriani-179a53290/

Summary of Qualifications

Experience more than 10 years in test, troubleshooting, and install telecommunication equipment (FDM-TDM), digital multiplexing equipment 2Mb/s, 8Mb/s, 34mb/s, and 140mb/s.

Performing all telephone tests (level setting, far end and near end crosstalk, total noise, alarm test, and overall test).

Configure telephone switch exchange.

3+ years of experience providing customer support in local ethernet and ADSL internet networks.

Routing and switching equipment and IP addressing.

4 years experience in electronic laboratory and devices calibration.

windows Network Essentials.

Strong written and verbal communication skills with a proven track record of responding to needs efficiently by answering 50+ phone calls per day

Fluent in … <spoken and written languages other than English>

Valid class 5 Driver's License <Only list if position requires driving>

Technical Skills

Operating Systems: Windows, Linux.

Telecommunication equipment repair and installation indoors and on sites.

Test, repair, and install LAN & WAN networks.

Maintenance, installation, and troubleshooting in DSL equipment.

Windows network essentials.

Project Electronic assembly: Electronic printed circuit board assembly.

Langua

Education & Certifications

Google IT Support Professional Certificate Expected 2024

Junior IT Analyst Program Nov 2023 - Mar 2024

NPower Canada

14-week in-class training with hands-on experience, including:

Assemble computer components based on customer requirements.

Install, configure, and troubleshoot hardware and software components.

Install, configure, and troubleshoot: Windows, iOS, Android, and Linux operating systems

Networking basics: IPv6, network topologies, installing wireless and SOHO networks Security/forensics.

Mobile device installation/configuration: Laptops, smartphones, tablets

Basics of virtualization, desktop imaging and deployment

Network Services and Cloud Computing

Implementing preventive maintenance measures on workstations

Customer support

ServiceNow Foundations Training

Education certificates

BS in applied telecommunication transmission. [1990-1992]

Post, Telephone, and Telegraph College Tehran Iran.

AS in Electronic.

Shiraz Technical Institute Shiraz Iran.

Work Experience

Owner/ CEO Sep 2006 -Aug 2022

Mehregan Payam Corporation Shiraz, Iran

Oversaw the operations of low voltage works, CCTV and LAN networks provider for customers.

Led a team of 4 and managed the digital multiplexing equipment from central office switch up to radio transmission.

Iran Telecommunication Industrial Shiraz, Iran Jul 1985-Aug 2006

Troubleshoots and solves IT issues that occurred on in-house applications used by employees.

Effectively works on TDM, FDM multiplexing.

Creates small networks, installed/ upgraded operating systems.

Troubleshoots Internet connectivity issues as well as printer and other hardware and network devices.

Contact this candidate