Eleni Vlahakis

Trustworthy and friendly receptionist with experience providing administrative

support and customer service to clients and internal staff. Bakersfield, CA

661-***-****

ad4k80@r.postjobfree.com

EXPERIENCE

Bakersfield Limo and Transport — Customer Service

Representative/Dispatcher

September 2023 - January 2024

● Utilized company's software to input event detailed schedule and preferences.

● Organized paperwork such as reports, clients detailed itinerary, and DVIR sheets.

● Resolved customer issues to retain existing customers, increase customer satisfaction, and increase new customers.

● Enhanced office efficiency by handling 20+ callers per day. Rancho Grande Mexican Grill — Hostess/Expo

March 2021 - November 2022

● Assisted customers with general questions and inquiries.

● Greeted customers with positivity and gained rapport with frequent visitors.

● Maintained cleanliness in the restaurant to remain in recommended standards.

● Interacted closely with the manager to ensure satisfactory business procedures.

● Inspected all orders leaving the kitchen before taking them to customers.

● Assured that each area is equipped with proper supplies needed to complete the task.

EDUCATION

Mira Monte High School — Diploma

SKILLS

● Customer Service

● Scheduling

● Organization

● Microsoft Office

(Excel, Word,

PowerPoint)

● Time management

● Filing

● Phone etiquette

AWARDS

Bakersfield College-

Communication Certificate

Camp Hamilton- Certificate

of Appreciation

LANGUAGES

Bilingual-Spanish

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