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Document Controller Customer Service

Location:
Al Dafna, Qatar
Salary:
8500
Posted:
March 26, 2024

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Resume:

Jonathan Bautista

Admin- Document Controller / Helpdesk CMMS Operator

Old Al Ghanim Street Doha Qatar •

+974-****-****

ad4k7z@r.postjobfree.com,

ad4k7z@r.postjobfree.com •

https://www.linkedin.com/in/jonathan-

bautista-5a1a8740/ •

OBJECTIVE

I am enthusiastic about securing a position as an Admin Assistant / Document Controller / Helpdesk. With over 12 years of dedicated experience in Admin Document Control, Engineering Coordination, and Helpdesk CMMS Operations in Qatar, I am eager to contribute my skills to enhance the work environment.

EMPLOYMENT SUMMARY

A dedicated and skilled professional proficient in English and Tagalog, I specialize in Admin – Document Control, Engineering Coordination, and CMMS Operations. My commitment revolves around maintaining records, implementing document control processes, and ensuring compliance with industry regulations. PROFESSIONAL EXPERIENCE

Como FMS (November 2016 - Present) Location: Qatar Position Held: Admin-Document Controller / Helpdesk CMMS Operator Administrative Assistant Activities:

• Answering and directing phone calls, managing office supplies, coordinating appointments, and handling inquiries.

• Assisting in document preparation, formatting, and maintaining/updating filing systems and databases.

• Managing multiple tasks efficiently and providing general administrative support Document Controller Activities:

• Creating and maintaining document control systems and databases.

• Creating and maintaining document control systems and databases, ensuring accuracy, completeness, and up-to-date records.

• Coordinating document reviews, approvals, and revisions, monitoring workflows, and ensuring compliance.

• Conducting audits, providing training, and supporting staff. Helpdesk CMMS Operator Activities:

• Responding to user inquiries, troubleshooting CMMS software issues, and assisting with system navigation and reporting.

• Maintaining CMMS data and records, generating reports, and collaborating with maintenance and operations teams. Roots Energy & Engineering Services W.L.L (August 2015 - September 2016) Location: Qatar Site Document Controller Activities:

• Creating and maintaining document control systems, establishing and implementing procedures.

• Coordinating document review and approval processes, distributing documents, and ensuring compliance.

• Providing training on document control processes and implementing electronic document management systems Siemens WLL (April 2014 - August 2015) Location: Qatar Document Controller Activities:

• Establishing and implementing document control procedures, coordinating document review and approval processes.

• Ensuring compliance with document control procedures, conducting audits, and providing training.

• Liaising with external stakeholders for document submissions. Languages

• English: Good (Speaking, Reading, Writing)

• Tagalog: Good (Mother Tongue)

EDUCATION

ADDITIONAL SKILLS

UNIVERSITY of Baguio– Baguio City, Philippines

I have completed 4th-year college coursework towards a Bachelor of Science in Business Management.

Under Graduate

Microsoft Office, with a focus on Excel

• Data organizing skills

• Attention to details

• Knowledge of ISO 9001 Document Control Procedure

• Proficient typing and editing skills

• Knowledge in use of spreadsheets, database, word processing and selected job specific software.

• Ability to keep clear and accurate records and reports.

• Ability to use computer and rapidly input data and retrieve records and information.

• Ability to organize workload and to manage a filing methods and management technique

• Good Communication skills

• Knowledge in using Electronic Document

Management Systems (EDMS)

• With Proven work experience as a Document

Controller & similar role

• Familiarity with project management

• Basic knowledge of labour and corporate law

• I have Hands-on experience with MS Office and MS Excel.

• Proficient typing and editing skills

• Data organization skills

• Attention to detail

• Adaptability

• Typing Skills

• Data Entry

I HEREBY CERTIFY THAT THE ABOVE-MENTIONED STATEMENT IS CORRECT &TRUE TO THE BEST OF MY KNOWLEDGE & BELIEF. Best regards,

Jonathan P. Bautista



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