Document Controller Customer Service
Resume:
Jonathan Bautista
Admin- Document Controller / Helpdesk CMMS Operator
Old Al Ghanim Street Doha Qatar •
******************@*****.***,
*******************@*****.*** •
https://www.linkedin.com/in/jonathan-
bautista-5a1a8740/ •
OBJECTIVE
I am enthusiastic about securing a position as an Admin Assistant / Document Controller / Helpdesk. With over 12 years of dedicated experience in Admin Document Control, Engineering Coordination, and Helpdesk CMMS Operations in Qatar, I am eager to contribute my skills to enhance the work environment.
EMPLOYMENT SUMMARY
A dedicated and skilled professional proficient in English and Tagalog, I specialize in Admin – Document Control, Engineering Coordination, and CMMS Operations. My commitment revolves around maintaining records, implementing document control processes, and ensuring compliance with industry regulations. PROFESSIONAL EXPERIENCE
Como FMS (November 2016 - Present) Location: Qatar Position Held: Admin-Document Controller / Helpdesk CMMS Operator Administrative Assistant Activities:
• Answering and directing phone calls, managing office supplies, coordinating appointments, and handling inquiries.
• Assisting in document preparation, formatting, and maintaining/updating filing systems and databases.
• Managing multiple tasks efficiently and providing general administrative support Document Controller Activities:
• Creating and maintaining document control systems and databases.
• Creating and maintaining document control systems and databases, ensuring accuracy, completeness, and up-to-date records.
• Coordinating document reviews, approvals, and revisions, monitoring workflows, and ensuring compliance.
• Conducting audits, providing training, and supporting staff. Helpdesk CMMS Operator Activities:
• Responding to user inquiries, troubleshooting CMMS software issues, and assisting with system navigation and reporting.
• Maintaining CMMS data and records, generating reports, and collaborating with maintenance and operations teams. Roots Energy & Engineering Services W.L.L (August 2015 - September 2016) Location: Qatar Site Document Controller Activities:
• Creating and maintaining document control systems, establishing and implementing procedures.
• Coordinating document review and approval processes, distributing documents, and ensuring compliance.
• Providing training on document control processes and implementing electronic document management systems Siemens WLL (April 2014 - August 2015) Location: Qatar Document Controller Activities:
• Establishing and implementing document control procedures, coordinating document review and approval processes.
• Ensuring compliance with document control procedures, conducting audits, and providing training.
• Liaising with external stakeholders for document submissions. Languages
• English: Good (Speaking, Reading, Writing)
• Tagalog: Good (Mother Tongue)
EDUCATION
ADDITIONAL SKILLS
UNIVERSITY of Baguio– Baguio City, Philippines
I have completed 4th-year college coursework towards a Bachelor of Science in Business Management.
Under Graduate
Microsoft Office, with a focus on Excel
• Data organizing skills
• Attention to details
• Knowledge of ISO 9001 Document Control Procedure
• Proficient typing and editing skills
• Knowledge in use of spreadsheets, database, word processing and selected job specific software.
• Ability to keep clear and accurate records and reports.
• Ability to use computer and rapidly input data and retrieve records and information.
• Ability to organize workload and to manage a filing methods and management technique
• Good Communication skills
• Knowledge in using Electronic Document
Management Systems (EDMS)
• With Proven work experience as a Document
Controller & similar role
• Familiarity with project management
• Basic knowledge of labour and corporate law
• I have Hands-on experience with MS Office and MS Excel.
• Proficient typing and editing skills
• Data organization skills
• Attention to detail
• Adaptability
• Typing Skills
• Data Entry
I HEREBY CERTIFY THAT THE ABOVE-MENTIONED STATEMENT IS CORRECT &TRUE TO THE BEST OF MY KNOWLEDGE & BELIEF. Best regards,
Jonathan P. Bautista
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