RAMON ANDRES SUAREZ

+1-305-***-**** ad4k67@r.postjobfree.com https://www.linkedin.com/in/ramon-a-suarez/ GLOBAL EXECUTIVE LEADER - PHYSICAL SECURITY, SAFETY & INVESTIGATIONS

Security Investigations Fire & Safety OSHA Crisis Management Risk Management Threat Intelligence

Dynamic and meticulous Security, Safety & Investigations Leader, offering subject matter expertise in Security, Crisis Management, Fire & Safety, Executive Protection, Investigations, Intelligence, and strategy development to protect vital assets. Decisive, competitive, stable in crisis situations, organized and detail oriented, influencer and with the interpersonal skills to deal with highly sensitive situations, and an appetite to learn and innovate. A firing line tested executive with an outstanding record of contribution to risk reduction and mitigation, improved security, and significant bottom line impact.

Security infrastructure equipment SME, design and deploy robust policies, processes and systems, to manage investigations, converge physical security, incident response, and crisis management, and promote asset protection and security awareness, incorporating controls to ensure compliance with regulations and internal policies. Re-structure security plans and infrastructure, incorporating new technology to optimize expenses and reduce risk. Strategically empathize with diverse cultures and align processes and programs to maintain a service-oriented approach allowing for local contributions. Demonstrated organizational skills, solid decision-making, and sound judgment when identifying risk, incident response and defining immediate course of action and mitigation measures. Champion the structuring of top-tier physical security management including high risk countries, engage and negotiate contracts with a global outsourced network of best-in-class security and third-party providers to ensure cost-effective services and measurable results. Core Competencies

Mentoring, Team Building, Physical Security Management, Executive Protection, Training and Awareness, Security Infrastructure Design and Implementation, Fire & Safety, Crisis Management, Investigations (conduct, fraud, cyber forensic, due diligence), Fraud Prevention, Policy and Procedures development, Controls, Metrics & Productivity Models, Risk Mitigation, Regulatory Compliance, Financial Control, Budget Planning & Execution, Bilingual (Spanish – English). Policy Development,

Professional Experience

Effortlo, Executive Resource Council October 2023–Present Effortlo is a technology enabled solution to get effortless access to security experts. As Executive Resource Council, I participate in strategic decision-making, providing oversight and governance. At the present time I am leading effortlo expansion objective to Mexico and Latin America, driving organizational growth.

Security, Investigations and Crisis Management Consultant January 2023–Present Independent consultant providing comprehensive skill set in delivering strategic security consulting, crisis management, and investigations support. Conducting risk assessments, business process transformations, and workflow improvements. crisis response planning, and investigative work highlights a strong understanding of security needs within an organization. Cultivating rapport with executives and work closely with management teams showcasing effective communication and relationship-building skills, essential for crisis management and investigations.

“Ramón is driven by results and acts decisively; He has an inner impulse that pushes him to the cause of an issue and finds solutions. He is an example for other security professionals.” Analysis Focus

Vision Strategy

Influence Integration

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Provision of program implementation support to company clients, including processes, analysis, productivity metrics, and requirements planning, ensuring regulatory code and company procedures compliance.

• Deliver strategic security consulting and change management support, including risk assessment, business process transformation and workflow improvements.

• Serve as a trusted advisor, cultivating rapport with executives and working closely with management teams to examine firms’ existing security infrastructure, resources and practices.

• Devise strategic frameworks and business models to identify complex problems, aligning stakeholders, minimizing change resistance and risks.

• Managed relationship and performance improvement, including design and project management for various company security services.

• Delivered program implementation support to company clients, including processes, analysis, productivity metrics, and requirements planning to ensure regulatory code and company procedures compliance. Citibank Security & Investigative Services (CSIS) Citigroup, New York, NY 2013-Nov 2022 Chief Operating Officer (COO) & Deputy Chief Security Officer Lead Citi Security & Investigative Services organization, including strategic planning, operations, controls, administrative reporting procedures, and systems that remain in place to ensure a safe workplace, proper prevention and crisis control, financial strength, and operating efficiency.

• Designed and deployed core components of the business model and operating philosophy.

• Oversaw strategy implementation and consistency by integrating a franchise methodology model with global governance and local execution for security and investigations.

• Offered Exceptional security and investigative services by guiding the global operation of a diverse and disperse direct staff team and a multi-million-dollar budget with a worldwide presence in over 100 countries.

• Provided support to external partnership initiatives by leading strategic alliances with essential stakeholders within the Law Enforcement and Private Sector.

• Spearheaded the integration of productivity business model, ROI, scorecard, metrics, and key risk indicators (KRIs).

• Directed high-risk/high-impact crisis events (Kidnap, earthquakes, Hurricanes, Floods, etc.) and comprehensive fraud investigations.

• Defined technology infrastructure roadmap and integration of legacy systems.

• Onboard new technology tools, mass notification, domain awareness, crisis management, case management system, incident management and operational compliance.

• Directed intelligence and analysis program (threat intel, social media and exposure, business analytics).

• Responsible and accountable for strategy and integration of technology and infrastructure platforms for security and investigations for Citibank globally.

• Designed and directed executive protection program for executives, special events, and travelers to high-risk locations.

• Transfer out services to 3rd parties, achieving significant cost reductions maintaining high quality services.

• Design and manage the awareness and training program (security safety, cyber risks, crisis management and investigations)

• Manage all audits of the department.

Citibank Security & Investigative Services (CSIS), Citigroup, Hong Kong, HK 2010-2013 Regional Executive Managing Director Asia Pacific

Managed all aspects of security, safety, and investigations for the Asia Pacific region, liaised with government agencies, and Asia security and investigations network. Coordinated efforts with internal partners (Legal, Cyber Security, HR, Compliance, Ethics). Reorganized the regional structure to ensure compliance of global policies and meet local expectations and demand, hire and mentor line of succession.

• Liaised with government agencies and security professionals for intelligence and benchmarking purposes.

• Redesigned the operating model for the region.

• Optimized costs by assessing risks and defined necessary protection, achieved a 30 % security cost reduction.

• Onboard key staff to address new risks and expanded business footprint in the region.

• Manage projects for expanding new branches in Hong Kong, China, Singapore, Malaysia, Japan, Indonesia, and India.

• Security & fire safety design and implementation for new critical location (consolidated data centers)

• Redesigned ASPAC security and crisis response Regional Command Center in Singapore.

• Directed complex critical internal, forensics and fraud investigations.

• Directed crisis response during significant events, to include the Japan earthquake/tsunami and consequent threat. Citibank Security & Investigative Services (CSIS), Citigroup, New York, NY 2007-2010 Deputy Chief Security Officer

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Lead CSIS global operations, technology, intelligence, staffing and financial control. Deployed global policies and standards providing guidance and governance to global functions and day-to-day operations, upgraded global platforms to manage and control investigations, crisis management and security; case management, mass notification, travel tracker, domain awareness and incident management systems providing end to end enterprise solutions, dashboards and metrics, to collaborate, reduce risk, share incident information and reporting, identify trends, and take action.

• Responsible for planning and execution of budget and finances. Achieved expense reductions of 20%.

• Offered real-time data on case status and trends by implementing dashboard reporting and custom reports.

• Pioneered CSIS governing principles.

• Launched new Safety and Security Global Policy.

• Launched new global Investigations and Fraud Management policy.

• Implemented scorecards and metrics for the organization measuring productivity and impact at all levels of the organization.

• Transition from electronic crime regional labs to a full cyber investigations program. Citibank Security & Investigative Services (CSIS), Citigroup, Miami, FL 2001-2007

Regional Executive Managing Director Latin America Lead the transformation operative model, from a strict policy program delegated to local businesses, to an independent and consolidated security and investigations program, responsible for staff, procedures finances. Leading a new business model adopting technology tools to properly manage investigations, incidents and program compliance. Participated on Mergers and acquisitions leading the security infrastructure integration. Spearheaded training for fraud management, executive protection, bank robberies, fire wardens, and the training of safety officers.

• Proposed and led the consolidation of dispersed structures by creating a new security & safety organization with a regional structure. Leveraging staff and resources that would otherwise be utilized in a single country with different missions, criteria, and resources.

• Led restructuring of services and staffing as required by changing business needs/risks.

• Integrated acquisitions personnel and programs, incorporating best practices and cultural differences and programs to enrich the overall program.

• Integrated Banamex (largest Mexican Bank) security, safety and investigations areas into the regional/global model adapting core functions and international standards.

• Lead crisis response, to include; earthquakes, flooding, hurricanes, hostage situations and kidnap and ransom.

• Spearheaded the integration of online training modules for fraud management, investigations, bank robberies, fire wardens, and safety officers to improve staff performance.

• Improved staff performance and piloted new areas that later got incorporated globally, to include; Intelligence and analysis, electronic crimes, fraud management.

• Lead awareness and training for Citibank employees utilizing online tools. Additional Career Positions

Building Infrastructure, Regional Security & Safety Coordinator, (Corporate Realty Services), Citigroup, Mexico City, Mexico Senior Analyst, Center for Investigations and National Security (CISEN), Mexico Intelligence and National Security Agency Education

Licensed Architect, Bachelor’s Degree Universidad Nacional Autónoma de México Security Diploma/Post Graduate and Certification, Fire Safety & Crisis Management Universidad Iberoamericana (México) Global Security and Public Policy, Executive Certificate from FIU, Florida International University (FIU) Certified CPR, first aid, and Firefighter

Professional Affiliations

ASIS (American Society of Industrial Security)

Chief Security Officer, ASIS-CSO Center for Leadership and Development (CSO Center) NFPA (National Fire Protection Association)

Security Direction

Leadership Strategy

Influence Risk

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OSAC (Overseas Security Advisory Council)

DSAC (The Domestic Security Alliance Council)

ALPFA (Association of Latino Professionals for America)

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