Deondra Young

**** ****** ** **

Atlanta, GA ****4

856-***-****

Objective

To obtain a position that provides stability and advancement within the company.

Work Experience

Remote Patient Services Representative

Spectraforce Technologies

2021 to 2023

Taking inbound call from patient’s insurance coverage

For the medication Eliquis

Infant room teacher

Crème De La Crème Marietta GA 2021-2021

Benefits customer service Premier Prizim Marlton NJ

Premier Prizim - Marlton, NJ

2009 to 2015

Answered inbound calls concerning their claims and any questions involving bills that were sent out and who was the responsible party, whether it was the insurance company or the. Customer.

Photographer Assistant

Statements Photography Willingboro NJ - Willingboro, NJ 2006 to 2008

Statements Photography Willingboro NJ 2006 to 2008

Worked with parents and students on their graduation photo packets. Constantly worked back and fourth with Candid Photo to get packets processed and paid off.

Customer Service Comcast Cable Voorhees NJ

2001 to 2005

Took inbound calls concerning customers cable and internet account. Processed payments and approved soft disconnects for customers that were behind on payments. Also worked with the telemarketing department doing up sales on business accounts.

Education

Bachelor of Science in Medical and Billing Coding in Medical and Billing Coding

Anthem University

2007 Skills

EXCEL, OUTLOOK, MICROSOFT WORD, WORD, WORDPERFECT, CRM and ERP tools, Call Center, Customer Service, Customer Care, CSR, Customer Support, Receptionist, Billing, Filing, Data Entry, Scheduling and I have retaken as many as 100+ calls.

Assessments

Verbal Communication — Proficient

April 2019

Measures a candidate's ability to effectively convey information when speaking.

Full results: https://share.indeedassessments.com/share_assignment/ivbxpprjwcwsb34d

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Graduated from high school majoring in business technology. Member of Dean's list.

Knowledge and proficient with Microsoft Word, WordPerfect, Outlook, Office, Excel and Spreadsheet.

Pulling orders from warehouse and shipping to customers.

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