Customer Service Inside Sales
Resume:
Kenneth P. Wesley
Waukesha, WI
*************@*****.***
An Inside Sales candidate with more than 10+ years of experience with proven sales success who will manage and address customer needs, perform sales calls, secure new business and grow current accounts consistently and effectively. Work Experience
Rideshare Driver
12/2018 to Present
Uber Lyft DoorDash
Waukesha County
Transportation service provider and customer service professional with a proven record of delivering top-rated experiences to rideshare clients. Known for a friendly, professional demeanor, putting others at ease with a warm welcome and accommodating support. Keep passenger safety and comfort front of mind, providing a clean, well-maintained vehicle and obeying all traffic laws.
Inside Sales - Estimating
03/2020 to 06/2021
Advanced Window and Door Solutions
Milwaukee, WI
Providing excellent customer service while building and maintaining relationships with new and current customers via phone, email, and in-person.
Communicate with and manage projects as support to outside sales staff, working up quotes, putting together take-offs and estimates using plans, writing sales orders and bill of materials, working with operations to coordinate deliveries.
Account Specialist
07/2019 to 03/2020
Russo Trading Company
Menomonee Falls, WI
Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed.
Building strong client relationships to maintain existing business and acquire new clients. Collaborating with various internal departments to ensure they fulfill all customer requests. Store Manager
05/2016 to 09/2018
Extra Space Storage
Milwaukee, WI
Lead day-to-day operations.
Cultivate meaningful client relationships, understanding their storage needs and delivering innovative solutions. Surpassed sales goals through unit rentals, insurance, and moving supplies. Assisted new clients through rental processes and agreements. Master at handling cash, balancing receipts, pursuing collections, and overseeing daily bank deposits. Skills
Communication - 10+ years
Customer Service - 10+ years
Relationship Building - 10+ years
Active Listening - 10+ years
Negotiation - 10+ years
Adaptability - 10+ years
Education
Cardinal Stritch University
Bachelor's
Business Management
Milwaukee, WI
01/2015 to 12/2017
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