FAYE CLEMENT

Baldwin, NY ad4k3a@r.postjobfree.com ad4k3a@r.postjobfree.com 516-***-**** LinkedIn: https://www.linkedin.com/in/fayecle

` EDUCATION:

CUNY Baruch College/Zicklin School of Business, New York, NY BBA in Marketing Management with a Concentration in Digital Marketing Minor in Black and Latino Studies

EXPERIENCE:

Massage Envy: Front Desk Administrative Assistant Merrick, NY May 2023- Present

● Proactively educated clients on the benefits of massage and facial therapy, resulting in a perfect customer rating and increased client retention.

● Efficiently handled over 40 customer calls per day, providing prompt responses and effectively transferring calls to the correct departments.

● Demonstrated strong administrative skills by managing opening and closing procedures, reconciling cash drawers, and maintaining accurate sales records.

● Maintained a professional and efficient work environment, ensuring smooth daily business operations. ZARA: Sales Coordinator, Garden City, NY March 2021- January 2022

● Demonstrated strong product knowledge by memorizing placements for new and recent products, keeping the sales floor in line with current trends.

● Cross-trained for register and stock room roles, promoting a productive and friendly work environment.

● Exceeded sales targets through effective product promotion and sales techniques and maintained a visually appealing store appearance by restocking merchandise and assisting with visual merchandising efforts.

● Organized stockroom inventory for easy access and efficient storage and applied accurate pricing and tagging to merchandise, following store guidelines.

● Conducted regular stock checks to prevent out-of-stock situations, maintained accurate inventory counts, and implemented security measures by applying tags and sensors to merchandise. Cognizant: Marketing and Tech Intern, Newark, NJ December 2019- February 2020

● Conducted thorough online research on insurance company trends, ensuring up-to-date knowledge of industry developments and staying informed on the latest advancements.

● Actively participated in a 1-on-1 mentorship, acquiring knowledge and practical skills in FRM (Financial Risk Management) technology and marketing tactics and techniques.

● Implemented email marketing strategies to proactively reach out to more than 50 potential leads, effectively communicating the company's services and generating new business opportunities. NYCID: Service Project Administrative Assistant, Brooklyn, NY June 2019- August 2019

● Efficiently scheduled meetings, ensuring all participants' availability and coordinating suitable meeting times.

● Prepared comprehensive meeting agendas, outlining topics, objectives, and desired outcomes.

● Compile correspondence and documents, proofreading for accuracy and consistency while Collecting and organizing data, ensuring its accuracy and availability for reference or analysis.

● Perform general office duties, including promptly responding to telephone and email inquiries, maintaining filing systems, making copies, sending faxes, and overseeing the maintenance of office equipment.

ORGANIZATIONS:

CUNY Baruch WICC (West Indian Culture Club), New York, NY December 2019- December 2023

● Held multiple Executive Board positions, including treasurer, Vice President, and most recently, President

● Strong ability to multitask and manage multiple events while maintaining attention to detail.

● Demonstrated strong time management skills, effectively prioritizing tasks to meet deadlines. CUNY Baruch NABA (National Association of Black Accountants), New York, NY October 2019 - November 2021 Marketing Team Member: Designed promotional flyers for NABA events and student activities using Canva.

● Implemented and created marketing strategies that improved social media following by 15% in a 90- day period.

CUNY Baruch Undergraduate Student Government, New York, NY October 2019 - May 2023

● Planned various student events for 1,000+ students within the art committee that encouraged student engagement on campus and coordinated with other members to ensure events ran smoothly. ACTIVITIES AND AWARDS:

Carnegie Mellon TLH Scholar, New York, NY

September 2021 A scholarship program that financially empowers young Black student scholars either majoring or minoring in Black and Latino Studies

WiTNY Summer Guild, Member New York, NY

June 2019

● Learned how to code websites using CSS, HTML, and JavaScript with a diverse group of women in the Microsoft Center

SKILLS AND INTERESTS:

● Computer: Proficient in Microsoft Office (Word, Excel, PowerPoint), Canva, EventBrite MailChimp.

● Interests: Music, Weight lifting, Fashion, Beauty, Current Events, TikTok, Instagram, and Pinterest.

● Excellent organizational and time management skills.

● Ability to work in a fast-paced and deadline-driven environment.

● Effective communication and teamwork abilities.

● Proficient in using inventory management systems and operating cash registers.

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