PATRICIA LEEBOVE

***** ******** **** ● Beachwood, OH 44122

Mobile 216-***-**** ad4k2x@r.postjobfree.com

Leading Application and Process Deployment

Results oriented communicator who delivers customer centric solutions that improve business processes and efficiency by asking the right questions at the right time. Proven track record building high performing global teams, and solutions that deliver tangible, targeted benefits. Deep experience delivering business value on strategic investments through cross boundary collaboration.

Expertise in building right-sized organizational programs; organizational strategy and change management, long range application planning and execution, process automation, supplier relationships, enterprise standards, privacy and security programs, GRC, disaster recovery, capital and project planning, PMO and Governance, and project implementations applying Lean principles to all aspects of process improvement and delivery.

Developing Global teams – APAC, EMEA, LA/SA

Strategic Planning and Deployment

Organizational Change Management

Communication and alignment

Resource/Budget Management

Business Process Design and Implementation

Organizational assessment and selection

Data Privacy and Management

Project and Portfolio Governance

Risk evaluation and Disaster Recovery

Relationship Management

Enterprise Application selection and implementation

EXPERIENCE

Nesco Resource

One of the largest privately held staffing companies in the United States.

Vice President, IT Mayfield Hts, OH Jan 2023 to present

Lead a team of process support owners across the enterprise in a series of IT and operational effectiveness process analysis. Day to day operational support, strategic roadmaps and process improvements. Driving organizational change, best practices, and transferrable processes. Leading the cross boundary organization in project and portfolio management to be prioritized and executed to standardize processes across functions, regions and operations.

Provide strategic direction and leadership teams to develop and implement process improvements and technology solutions that promote standardization, organizational efficiency and effectiveness, and realize project benefits. Standardization and optimization in alignment with company objectives including merger and acquisition, security, compliance matters, contract and supplier negotiations and consolidation. User adoption measures and support post implementation.

MTD Products, Inc. Valley City, OH

The largest manufacturer of outdoor power equipment in the world with operations in more than 80 countries.

Director, Enterprise Business Systems Jan 2017 to Jan 2023

Lead strategic direction and partnership with the business process owners to develop and implement process improvements and technology solutions that promote standardization, organizational efficiency and effectiveness, and project benefits. Standardization and optimization in alignment with company objectives including merger and acquisition, security, and compliance matters (REACH/RoHS, GDPR, CBP/EPA, Contract and IT supplier negotiations and consolidation). User adoption measures and support post implementation.

Additionally, led a team of process support owners across the enterprise in a series of Plant Operations assessments, and operational effectiveness analysis. Generate best practices and transferrable processes, training and procedural opportunities, as well as IT projects to be prioritized and executed to standardize processes across functions, SBUs, regions and operations.

EATON CORPORATION, Cleveland, OH Jan 2011 to Jan 2016

Eaton is a publicly held ethically managed power management company with a culture of safety and inclusion, standard global business process and revenue of approximately $23 Billion in 2013.

Dual Role as Senior Business Relationship Manager (Sr BRM) and Program Manager Human Capital Management (HCM)

Corporate Systems, Cleveland, OH

As the single point of contact for internal customers to IT, responsibilities include strategic planning and technology solution roadmaps, annual budget planning, and day-to-day operations such as project governance on delivery and budget management with a focus on maintaining a productive, positive working relationship with the business at all levels. As needed performing RFPs, contract reviews, and supplier negotiations, As BRM, I ensure the right services and resources are in place to satisfy business needs. Flawless project delivery is paramount, and is measured in terms of on-budget, schedule, on time delivery, financial contribution (cost out, operational contribution, etc.) high quality, and customer satisfaction.

BRM for enterprise HR team which has been on the multi-year path of an HR Transformation program in flight that started in 2010. As the Program Manager I lead a global, matrixed team focused globally on Time and Labor Attendance, Payroll, Talent Acquisition, Benefits and Compensation, Talent Management, Learning Management and related systems, the HR Services team and HR Technologies in this HCM space.

In previous BRM role was as an active staff member to Enterprise Corporate functions including: Supply Chain, Logistics, Purchasing direct and indirect materials, Materials Management, Global Trade Management (GTM), Environmental Health and Safety (EHS), Quality, Law, Corporate Secretary, Marketing, Investor Relations, Public and Community Affairs.

Eaton China Investments - Shanghai, China

EATON CORPORATION, Cleveland, OH Jan 2008 to Jan 2011

Eaton is a publicly held ethically managed power management company with a culture of safety and inclusion, standard global business process and revenue of approximately $23 Billion in 2013.

BRM/Manager IT PMO, Asia Pacific (APAC)

Based in Shanghai as a member of the Asia Pacific IT regional management team, my role builds the core capabilities of project management teams in a large geographic region; from Pune, India to Christchurch, New Zealand including India, China, Taiwan, Singapore, Malaysia, Thailand, Japan, Korea, Australia, and New Zealand. Tasked to build the APAC Project Management Office (PMO) to manage a highly matrix management team, responsibilities include driving global strategies, and compliance of IT key processes (Project Management, Change Management, and Operational Contribution) and the execution of our global strategy.

Additional responsibilities include acting as regional liaison to all business sectors with a focus on enterprise strategy and regional execution and project delivery. This role includes acting as the Business Relationship Manager (BRM) in for Corporate Functions such as the Law Department, Marketing, and Supply Chain, and functional management of all project managers in the region with direct line manager for project managers within the PMO.

With a focus on management site management, training, mentoring and coaching, knowledge transfer, and building organizational capabilities, this role defines and develops region-specific measurement and training programs to evaluate progress.

ATTEVO INCORPORATED, Cleveland, OH 2006 to 2008

A privately held mid-market consulting firm headquartered in Cleveland with 120 consultants located throughout North America and the United Kingdom.

Managing Consultant

Business development responsibilities include client engagement, client retention, and business development. Total revenue contribution 2007: $1.3M

Public Safety and Homeland Security; Public Sector specialization in State, Local, Regional Government (LRG); Program oversight of the implementation and adoption of mission critical applications.

Organizational responsibilities include strategic direction and leadership, resource development, team-building, and project management methodology.

Led the Project Management Office (PMO) and project management teams in design solutions to streamline business processes, reduce internal costs, and drive adoption.

Responsibilities include governance and project oversight, resource planning, budget, measurement and assessment.

Client Engagements:

Engaged with the Department of Homeland Security and Public Safety for the city of Cleveland as

Program Manager leading the implementation to automate all Public Safety mission critical systems; mobile wireless and reporting, emergency communications, database interfaces (Justice, FBI, etc.), and statistical reporting.

oDirect reports: 4 project managers and 3 developers.

oManage 14 suppliers, acted on behalf of the municipality as on site PMO for phased release strategy, parallel implementations, and system integration.

Provided thought leadership for global food manufacturer in activity based costing (ABC), supply chain management, (SCM) and enterprise performance management (EPM).

As Project Manager, partnered with RFID practice to execute a feasibility study using RFID for a large Public Utility company to reduce costs and manage vendor/contractor compliance. Developed a robust business case and ROI in addition to use-case and strategic and tactical implementation scenarios.

Project Manager leading a development team, performing vendor and contract review, and resource planning management to deliver a robust, scalable solution for an online quoting system for a financial service and insurance organization. Solution deployed on a technology platform that is new to the industry.

INVACARE CORPORATION, Elyria, OH 2000 to 2006

A global manufacturer of medical devices and home health care products with 6,100 employees in 80 countries with revenue of $2 billion.

Director of eCommerce, Global (2000 to Oct 2006)

Lead all interactive customer facing self-service and transactional initiatives collaborating with sales and marketing, product management and engineering, R&D, and legal.

Manage 2 functional departments and associated budgets: eCommerce $3M and EDI $500K

Manage all internal customer relationships and external suppliers

Expand eCommerce platform into new technologies; develop strategy leveraging Supply Chain purchasing application

Special Projects:

Product Launch Manager, Home Medical Equipment Division, NA (2005)

Acting as a change agent, led teams through late stage product development to launch new products and capture peak market share. Act as liaison to marketing, product development, division/category leaders, and sales force.

Developed the stage gate NPD process: Product Launch Success Model “From Ideation to Launch” incorporating best practices for Engineers, Product Managers, and Sales team.

Led the development of the first executive dashboard metrics and reports tracking new product sales against forecast and operating plans for global executive distribution; used by CEO, VP’s, product managers and sales on a daily, monthly, quarterly and annual basis.

Business Lead – SME and Project Manager, Oracle Implementation, NA (2003 to 2005)

As the Sales and Marketing functional Project Manager on Oracle “Order to Cash” implementation I managed a project scope that included 28 modules for 3 order taking locations, 5 distribution centers, 4 manufacturing locations. Led Organizational Change Management. Budget: $30 million.

Manage a team of 47 Invacare employees and contractors, project budget, and project planning. Managed ten Business Process Owners (BPOs) to define “Order to Cash” functionality requirements: Order Management including EDI, Web Transactions, Accounts Payable, Inventory, Product Configurator, Pricing, Bills of Material, Taxation and financial interfaces, Customer Master Architecture, Item Master Architecture, BOM, and Distribution requirements.

EDUCATION

Cleveland State University, Cleveland OH

Masters in Business Administration (MBA), specialization in Supply Chain and Operations Management

Cleveland State University, Cleveland OH

Masters of Arts (M.A.), Bachelor’s (B.A.) English, Cleveland State University

ADDITIONAL Information

Certified Trainer: Crucial Conversations, Tools for Talking When the Stakes are High

Mentor, IT OpEx and Process Trainer: Strategic Resource Management, PMO leader, Project Management and Governance, Capital Projects, SOX and Privacy Compliance; GPDR, CCPA leader

ORGANIZATIONS AND AFFILIATIONS

Executive Board Member, Cleveland Public Theatre (CPT); Director, Governance Committee

Executive Board Member Cleveland Rowing Foundation (CRF) Director, Communications

and Outreach

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