Post Job Free

Resume

Sign in

Customer Service Team Member

Location:
Dover, DE
Posted:
March 26, 2024

Contact this candidate

Resume:

Email

ad4k1j@r.postjobfree.com

Phone

302-***-****

Alternate Phone Number

302-***-****

Willing to take on additional responsibilities and challenges Displays excellent time management with high attention to detail Works effectively as a team member

Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible

Professional known for making managerial decisions, using discretion and processing highly confidential information

Aug 1990 - Jan

2024

Restaurant Manager

Wendys

dover, DE, United States

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable

Order and purchase equipment and supplies

Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs Review work procedures and operational problems to determine ways to improve service, performance, or safety

Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities

Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control Test cooked food by tasting and smelling it to ensure palatability and flavor conformity

Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary Establish standards for personnel performance and customer service Count money and make bank deposits

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining Carmen Ryder

Co-Manager seeking change

Work Experience

facilities

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner

Maintain food and equipment inventories, and keep inventory records Investigate and resolve complaints regarding food quality, service, or accommodations

Keep records required by government agencies regarding sanitation or food subsidies

Sep 1983 - Jun

1987

High School Diploma or Equivalent, Military Science and Operational Studies, Other.

Dover High School

Dover, DE, United States

Education



Contact this candidate