Hoang Thi Ngoc Anh

B U S I N E S S A N A L Y S T

ad4jzt@r.postjobfree.com Ha Noi, Viet Nam +84-386****** Profile

Results-driven business analyst expert in optimizing processes, translating technical requirements, and collaborating with cross-functional teams. Skilled in data analysis and project management. Strong problem-solving and communication abilities. Dedicated to driving efficiency and innovation. Seeking opportunities to contribute to a dynamic IT environment. Employment History

Business Analyst, Vega Fintech, Ha Noi

January 2023 — Present

• Proficient in collecting and analyzing business requirements, ensuring a clear understanding of stakeholders' needs and objectives

• Extensive experience working in agile environments, actively participating in sprint planning, backlog grooming, and daily stand-ups.

• Utilized analytical tools to conduct data analysis, extracting valuable insights to inform decision-making processes.

• Worked closely with technical teams to bridge the gap between business requirements and technical solutions.

• Used Figma to create mockup, high-fidelity wireframe for web/app

• Wrote BRD, URD documentation that clearly and concisely described the technical architecture of the application

• Conducted thorough testing and validation of IT solutions to guarantee alignment with business requirements.

• Stayed abreast of emerging technologies in Fintech, providing recommendations for their strategic implementation.

Search Engine Evaluator, Appen

December 2022 — Present

• Created qualitative data and measurements to determine the relevance of the results

• Determined the relevance, quality, and usefulness of search engine results

• Worked independently and on a team, depending on the project, to enhance search engine results

Education

International Economics, Foreign Trade University, Ha Noi October 2020 — January 2024

GPA: 3.42

Projects

DREAM DIVERGENT- Robo advisor

• Tailored financial management application applying robo-advisers model designed for specific user demographic.

• Conduct market and user research to identify the needs and challenges the product aims to address while prioritizing potential solutions.

• Create a user flow diagram for the mobile application.

• Generate a mobile app design using Figma.

Fund certificates market

• Gather requirements from stakeholders to build feature lists for web

• Conduct a comprehensive market analysis to understand the current trends and demands in the funds certificate market.

• Develop comprehensive user flows that illustrate the logical progression of tasks and interactions within the fund certificates market.

• Design wireframes to visually represent the layout and structure of key screens and interfaces within the fund certificates application.

• Document functional and non-functional requirements in a clear and concise manner within the SRD, BRD.

Links

Linkedln Figma robo-adviser app Figma fund certificates web Skills

Problem Solving

Adaptability

Organizational Skills

Decision Making

Collaboration & Teamwork

Time Management

Courses

SQL - MySQL for Data Analytics and Business Intelligence, Udemy 2022

Business Analysis Foundations, Linkedin

2023

Google UX Design, Coursera

2023

Career planning: Your career, your life, Coursera

2023

Languages

English - Full professional proficiency Vietnamese - Native speaker Extra-curricular activities

Member of Operation, Youth+Job, Ha Noi

July 2021 — May 2022

• Created spreadsheets using Google Sheets, and Google Docs for daily, weekly, and monthly reporting.

• Participated in continuous improvement by generating suggestions, and engaging in problem-solving activities to support teamwork.

• Collaborated and organized an impactful online workshop series focused on career development that attracted a remarkable attendance of over 1000 participants. Collaborator for AAE Higher Education Exhibition, ACCESS AMERICAN EDUCATION, Ha Noi 2023

Collaborator, Viet Nam International Fashion Tour, Ha Noi 2022

Technical Skills

Microsoft Office, Power BI, Tableau, Eviews, SQL (MySQL), Figma, Draw.io, Jira, Confluence

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