MARLEXUS COMPTON

CALL CENTER REPRESENTATIVE

Experienced Call Center Representative with a

proven track record of providing exceptional

customer service and exceeding sales targets. Skilled in handling high-volume calls and resolving

customer issues efficiently.

Experienced social media manager with a proven

track record of driving engagement and increasing

brand awareness. Skilled in content creation,

community management, and data analytics to

optimize social media strategies.

EXPERIENCE

DEC 2022 - JAN 2024 CONSULTANT

Afni Inc.. Remote, Tuscaloosa, AL 35404

APR 2021 - MAR 2024 SOCIAL MEDIA SPECIALIST

Twin Peaks. Hoover, AL

SEP 2020 - MAR 2021 SUBSTITUTE TEACHER

Kelly Education. Tuscaloosa, AL

MAR 2019 - AUG 2020 ASSEMBLER

Lear. Vance, AL

EDUCATION

JAN 2024 - PRESENT BACHELORS

Strayer University. Birmingham, AL

AUG 2015 - MAY 2019 HIGH SCHOOL DIPLOMA

Holt High School. Tuscaloosa, AL

PROJECTS

In the year 2022 I helped Six companies reach their Sales goals through social media marketing.

ad4jzl@r.postjobfree.com

205-***-****

1175 13th Street E, Tuscaloosa, AL

35404

SKILLS

LANGUAGES

English

native

Developed innovative strategies to improve client sales and marketing performance.

•

Conducted market research and analysis to identify growth opportunities for clients.

•

Collaborated with cross-functional teams to implement successful solutions for clients.

•

Managed high volume inbound calls, providing

exceptional customer service and resolving issues

efficiently.

•

Conducted sales calls, meeting and exceeding monthly targets by upselling and cross-selling products.

•

Utilized strong communication and problem-solving

skills to handle customer inquiries and complaints effectively.

•

Managed social media accounts for company,

increasing followers and engagement by 50%.

•

Created and implemented successful social media

marketing campaigns, driving website traffic.

•

Monitored social media trends and conducted

competitor analysis to optimize strategy.

•

Generated monthly reports on social media

performance and made recommendations for

improvement.

•

Led classroom activities and maintained positive

learning environment for students

•

Adapted lesson plans and provided instruction for

various grade levels

•

Implemented classroom management strategies to

ensure student engagement and behavior

•

Collaborated with teachers and staff to support student learning and development

•

Skilled in using various hand and power tools to

complete assembly tasks.

•

Experienced in maintaining a clean and organized work area to ensure efficiency.

•

Knowledgeable in quality control processes to ensure final product meet specifications.

•

1. customer service

2. communication

3. problem-solving

4. multi-tasking problem solving

classroom management

lesson planning flexibility

1. hand-eye coordination 2.

attention to detail 3. mechanical

aptitude 4. time management 5.

problem solving 6. dexterity 7.

equipment operation 8. quality

control 9. teamwork 10.

communication

Contact this candidate