James Cooperwood

Welder

Alpharetta, GA

ad4jz6@r.postjobfree.com

+1-662-***-****

Dedicated retail professional with deep experience maximizing profitability, reaching sales goals, and ensuring customer satisfaction. Known for effectively upselling products and communicating with customers in a persuasive and articulate manner.

Energetic and enthusiastic sales associate seeking a position utilizing number years of experience providing a diverse customer base with positive shopping experiences. Proven track record of effective customer care, merchandise presentation, and persuasive selling skills. High-energy and disciplined customer service representative with a solid background in retail. Adept at determining customer needs and resolving concerns. Authorized to work in the US for any employer

Work Experience

Self Employed

daycare program - West Point, MS

March 2015 to Present

• Championed promotional items to achieve sales goals.

• Established strong business relationships and created a deadline-driven team.

• Facilitated stock management and inventory, conducting routine inventory audits and cycle counts. Assembler

Navistar - West Point, MS

February 2012 to March 2016

• Acted as a liaison between team members and upper management to maintain effective communication.

• Attended number -day training session to improve manual and finger dexterity.

• Used a variety of tools such as welders, screwdrivers, soldering irons and rivet guns. Circuit Line Operator

Southwire - Starkville, MS

May 2010 to October 2012

• Acknowledged customer issues and resolved their problems quickly and efficiently.

• Collaborated with Department, team or personnel to plan, develop and implement Project, program or process .

• Collaborated with colleagues to discuss market information and strategies.

• Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.

• Contributed to the department's sales initiative, which enhanced the company's revenue by number % .

• Developed and implemented tailored service plans to the needs of particular clients.

• Effectively communicated with other employees and upper management to ensure complete care of customers.

• Employed knowledge of Area of expertise to make appropriate Product or service recommendations for Customer, client or management .

• Facilitated the implementation of Process, project or program by communicating objectives across client, teams, and departments, assigning multi-phase activities to appropriate personnel and coordinating time lines to ensure successful launch.

• Followed up with customers ensuring their satisfaction with their purchases. HR Assistant

BRYAN FOODS - West Point, MS

January 2001 to February 2004

Basically keeping things organized and taking care of the employees at the same time making sure everyone were being paid correctly, identified was right things of that matter Education

associates in Business

East Mississippi Community College - Mayhew, MS

November 2006

Skills

• Merchandise control and presentation

• Positive attitude

• Problem solving

• Upselling products

• Leadership

• Increasing customer satisfaction

• Clear oral and written communication

• Machine operator

• Forklift operator

• Presentation Skills

• Human Resources

• Quality control

• Welding (2 years)

• Team lead (2 years)

• Assembly line government vehicle (4 years)

Certifications and Licenses

Driver's License

Additional Information

Currently a welder at Navistar, worked on the assembly line helping with the building of government vehicle, motor work, wiring, and team lead

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