Business Operations Quality Assurance
Resume:
David J. Guerrero
********@*****.*** * LinkedIn: www.linkedin.com/in/david-guerrero-7b797114
Objective: Goal is to work with a team of professionals whom I can share my knowledge and skills with but who also inspire each other through creative thinking with a purpose.
Accenture Technology, San Antonio, Texas
Quality Analyst, Contracts - First Article Inspection Program, Pratt & Whitney
Work with federal forms and regulations that included AS9102, ASQR & FAR
Review purchase orders and schematics for aircraft parts and assemblies
Inspect technical drawings and material documents per federal guidelines
Analyze and approve process documents and certificates daily
Inspect certificates and specifications on record as required by the Client
Maintain a standard process of operation focused on quality assurance
Use SAP and other technology resources to manage sensitive data
Work to improve the quality of service for Pratt & Whitney with every opportunity
Collaborated with professional team on every transaction
Negotiated process with 3rd party vendors from conception to delivery of orders
Verified bills of material (BOM) and other documents with all stakeholders
Record and resolve all FAI issues with consulting engineers and suppliers
Consistently worked to improve processes and provide support
Maintained regular communication with all stakeholders throughout process
Worked to Improve business relationships and methodologies with partners
Organized accounts using spreadsheets, data base files, queries and other tools
Reviewed means and methods regularly with material processes and lab tests
Sedona Technologies – Contract Network Support
Computer Installation and Maintenance
Provide quality customer service to clients throughout process of installation
Coordinate process of order from conception to delivery per contract agreement
Received formal training classes from IBM on managing customer accounts
Used standard procedures and methodologies for delivering consistent quality
Followed set guidelines to deliver and install network systems per design
Managed accounts using Excel, OneDrive, and Outlook
Line of products offered: Hewlett Packard, 3M, Caterpillar, Lenox & Intel
Worked with consultant team to facilitate the configuration of every machine
Provided professional guidance to team mates throughout life of project
Maintained regular communication with IT team and all stakeholders
Installed network operating systems using local servers and local area network
Coordinated and configured systems for Business, Star and Extranet Topology networks
Collaborated with IBM for each network installation project
Installation project included desktops, laptops, modems, and other supporting hardware
IP addresses and Serial numbers recorded during configuration process for all machines
Maintained an excellent standing throughout entire project that consisted of 600 deliveries
DG Services General Contractor, San Antonio, Texas
Licensed General Contractor, Commercial & Residential
• Over 20 years of managing commercial, residential and government projects.
• Managed over 125 projects in the Acoustical Treatment Program for San Antonio Intl. Airport.
• Professional experience in influencing business decisions.
• Negotiated and procured contracts with owners, vendors and lending institutions.
• Demonstrated strong leadership skills and provided team training regularly.
• Advanced proficiency with Microsoft PowerPoint and Excel.
• Scheduled projects using Gantt charts and also experience with Critical Path Method.
• Worked to identify existing and emerging risks by planning in advance.
• Coordinated weekly team meetings to discuss professional development.
• Extensive experience in managing budgets and timelines.
Education: St. Mary’s University at San Antonio, Texas
B.B.A. with a Major in International Business Management
Skills: Skilled Negotiation, Contract Management, Microsoft Office, Power Point, Excel, Share Point, RFQ, QuickBooks, Teams, SAP, Xactimate, Peachtree. Leadership, Self-starter, Critical Thinker, Punctual and Detail Oriented, Meet Deadlines, Effective Under Pressure, Business Communication, Task Management, Project Manager, Organized, Disciplined, Network Systems Management.
Languages: Read, write and speak English and Spanish languages.
Volunteer: Food Bank of San Antonio, Junior Achievement of South Texas, Youth Soccer Alamo Heights Fort Sam Houston, Board Member for Non-Profit Organization for Community Development Project, Wounded Warrior.
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