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Business Operations Quality Assurance

Location:
Grand Rapids, MI
Posted:
March 24, 2024

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Resume:

David J. Guerrero

210-***-****

ad4jz0@r.postjobfree.com * LinkedIn: www.linkedin.com/in/david-guerrero-7b797114

Objective: Goal is to work with a team of professionals whom I can share my knowledge and skills with but who also inspire each other through creative thinking with a purpose.

Accenture Technology, San Antonio, Texas

Quality Analyst, Contracts - First Article Inspection Program, Pratt & Whitney

Work with federal forms and regulations that included AS9102, ASQR & FAR

Review purchase orders and schematics for aircraft parts and assemblies

Inspect technical drawings and material documents per federal guidelines

Analyze and approve process documents and certificates daily

Inspect certificates and specifications on record as required by the Client

Maintain a standard process of operation focused on quality assurance

Use SAP and other technology resources to manage sensitive data

Work to improve the quality of service for Pratt & Whitney with every opportunity

Collaborated with professional team on every transaction

Negotiated process with 3rd party vendors from conception to delivery of orders

Verified bills of material (BOM) and other documents with all stakeholders

Record and resolve all FAI issues with consulting engineers and suppliers

Consistently worked to improve processes and provide support

Maintained regular communication with all stakeholders throughout process

Worked to Improve business relationships and methodologies with partners

Organized accounts using spreadsheets, data base files, queries and other tools

Reviewed means and methods regularly with material processes and lab tests

Sedona Technologies – Contract Network Support

Computer Installation and Maintenance

Provide quality customer service to clients throughout process of installation

Coordinate process of order from conception to delivery per contract agreement

Received formal training classes from IBM on managing customer accounts

Used standard procedures and methodologies for delivering consistent quality

Followed set guidelines to deliver and install network systems per design

Managed accounts using Excel, OneDrive, and Outlook

Line of products offered: Hewlett Packard, 3M, Caterpillar, Lenox & Intel

Worked with consultant team to facilitate the configuration of every machine

Provided professional guidance to team mates throughout life of project

Maintained regular communication with IT team and all stakeholders

Installed network operating systems using local servers and local area network

Coordinated and configured systems for Business, Star and Extranet Topology networks

Collaborated with IBM for each network installation project

Installation project included desktops, laptops, modems, and other supporting hardware

IP addresses and Serial numbers recorded during configuration process for all machines

Maintained an excellent standing throughout entire project that consisted of 600 deliveries

DG Services General Contractor, San Antonio, Texas

Licensed General Contractor, Commercial & Residential

• Over 20 years of managing commercial, residential and government projects.

• Managed over 125 projects in the Acoustical Treatment Program for San Antonio Intl. Airport.

• Professional experience in influencing business decisions.

• Negotiated and procured contracts with owners, vendors and lending institutions.

• Demonstrated strong leadership skills and provided team training regularly.

• Advanced proficiency with Microsoft PowerPoint and Excel.

• Scheduled projects using Gantt charts and also experience with Critical Path Method.

• Worked to identify existing and emerging risks by planning in advance.

• Coordinated weekly team meetings to discuss professional development.

• Extensive experience in managing budgets and timelines.

Education: St. Mary’s University at San Antonio, Texas

B.B.A. with a Major in International Business Management

Skills: Skilled Negotiation, Contract Management, Microsoft Office, Power Point, Excel, Share Point, RFQ, QuickBooks, Teams, SAP, Xactimate, Peachtree. Leadership, Self-starter, Critical Thinker, Punctual and Detail Oriented, Meet Deadlines, Effective Under Pressure, Business Communication, Task Management, Project Manager, Organized, Disciplined, Network Systems Management.

Languages: Read, write and speak English and Spanish languages.

Volunteer: Food Bank of San Antonio, Junior Achievement of South Texas, Youth Soccer Alamo Heights Fort Sam Houston, Board Member for Non-Profit Organization for Community Development Project, Wounded Warrior.



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