Heather Morgan

404-***-****/470-***-****

ad4jwm@r.postjobfree.com

Sandy Springs, GA 30350

SKILLS

Proficient with Microsoft Office Suite

Management

Maintaining Professional Relationships

High Volume Recruiting

Contract Recruitment

High Throughput Screening

"Outside of Box" creative sourcing strategies

Pre-Employment Screening

Onboarding

Applicant Tracking Systems

Decision-making

Also masterful in the use of LinkedIn for soliciting future clients and for networking, Sourcing Sources, Applicant Tracking, etc

Applicant Tracking Systems (ATS):

Bullhorn, Ultipro, PeopleSoft, People Fluent, eRecruit, iCIMS, Brassring, Taleo, Lotus Notes, SMART Bridgit, Smashfly, AON G.A.T.E. & LIMRA, Hire Right, HireVue, SmartSearch, YCMB, Text Recruit, Ultipro, Workday, Direct Office, Cognito, Instacred, SnapNurse Booker & TextUS

Positions previously Recruited & Sourced for:

Professional - Automotive Financial Manager, Business Development Manager, Coatings Process Leader, District Manager AG Products, Field Technical Service Representative II, Human Resource Manager, JDE Systems Analyst, Maintenance Superintendent, Mechanical Assembler, Mechanical Engineer, Mechanical Engineering Manager, Quality Engineer, Quality Assurance Engineer, Quality Assurance Inspector Senior, Fermentation Manager, Senior Scientist I/II, Pigment Dispersions, Sr. Scientist - Regulatory Protein Analytics, Strategic Accounts Manager, Technical Manager - Formulation Technologies, and Medical, Pharmaceutical, and Behavioral Health

Call Center - Inbound Sales, Claims Rep, Commercial Lines – Customer Service, Commercial Lines – Sales, Customer Service - Annuities, Life Insurance, Property & Casualty Insurance, Sales Consultant – Annuities, Part Time Sales Rep, Med Pay Rep, etc.

Corporate Operations - Operations Manager, Supervisor, Collections Agent, Client Services Rep, Pre-Litigation Rep, Sales Engineer, Sales & Marketing, Accounting & Finance, and IT professionals.

Warehouse Operations – Driver, Driver Merchandiser, Forklift Operator, General Laborer, Machine Operator, Merchandiser, Order Builder, Production Worker, Quality Assurance Syrup, Quality Assurance Tech, etc.

SUMMARY

A current business owner with over 15 years of senior talent acquisition recruiting experience. Also, a proven ability to manage 5 – 10 member cross-functional teams. Given my outgoing, friendly, and people-oriented personality, I connect well with diverse groups and individuals. I am also very well-organized and possess solid conveying skills that aid my ability to efficiently support upper management. I'm a dedicated, organized, and results-driven professional credited with combining complex assignments and improving processes to increase proficiency and productivity. I have strong expertise in grasping new concepts quickly to allow for effective delegation and improved profit margins. I am highly experienced and accomplished in building mutually beneficial relationships with stakeholders at all levels.

WORK EXPERIENCE

Owner/Operator Nov, 2022 – Present

The Soul Kitchen ATL

Oversaw the daily operations of the business.

Performed office and management duties.

Performed hiring, firing, and managing of employees.

Managed marketing, bookkeeping, payroll, and advertising functions.

Studied the industry market and kept abreast of new trends.

Senior Talent Advisor Apr, 2021 – Nov, 2022

Accenture (BC Forward Contract)

●Facilitated the work related to the sourcing, scheduling and pipeline movement and manage a team of resources dedicated on daily basis

●Supervised a dedicated team of Talent Coaches/Recruiters and is accountable for their operational performance

●Accountable for the delivery on the Recruiting Plan. Works closely with IB, TRSC, TFS, and HRSS teams to ensure adequate EI slots, CV sourcing and pipeline movement respectively

●Engaged business leads/Project leads on regular basis to resolve and clarify any recruitment delivery issues

●Tracked, identify, and ensure productivity and business metrics for each TC and IGs

●Supported DL/Supervisor with Insights, regular reports, and recommendations to manage escalations

Talent Acquisition Partner Jun, 2017 – Apr, 2021

The Retail Optimization Companies

●High Volume/Full Cycle Recruiting

●Performed retail-based hiring for different clients such as Walmart Mobile, Terminix, and Petco

●Conducted studies of applicants via HireVue presentation and preparing sound recommendations

●Lead the creation and implementation of a recruiting strategy that addresses all phases of the recruiting process from hiring needs analysis to filling positions

●Lead the candidate experience to ensure candidates are treated professionally by all members of the recruiting team and have a positive experience throughout the recruiting process

●Spear-headed consultative partnerships with stakeholders – division leaders, hiring managers, HR Community, and outside sourcing contacts to facilitate high performance in recruitment delivery

●Ensured quality job descriptions are developed for each position

●Fostered continuous improvement efforts regarding recruitment strategies and processes and stay current on trends and innovative practices in talent acquisition

Recruiter/Onboarding Specialist/Sourcer (Contract) 3/2015 – 6/2017

Randstad Sourceright, US

●High Volume/Full Cycle Recruiting

●Performed retail-based hiring for different clients such as The Coca-Cola Company, MetLife, Maximus, Zeiders, Progressive Insurance, Accudyne, BASF, Honeywell

●Sourced for non-exempt up to mid-level exempt positions, including diversity and inclusion candidates

●Conducted and/or participates in Intake calls/requisition reviews Collaborates on sourcing plans and candidate assessment and selection

●Executed sourcing strategies

●Handled administration and operational support of the recruitment process for our strategic client partnerships.

●Conducted Behavioral Interviews with applicants to obtain work history, education, training, job skills and salary requirements.

●Handled pre-employment screening (ie. background checks and drug screenings) support and administration

●Delivered offer letters and provided on boarding support activities.

●Corresponded with job applicants to notify them of employment consideration.

Corporate Recruiter/Sourcer

ARC Management Group 8/2011 – 3/2015

●Proven experience and/or relevant skills to manage a full cycle recruitment process consisting of sourcing, screening, extending offers, on-boarding, background checks, coaching, and terminating talent

●Remastered and perfected sourcing strategies.

●Sourced & screened resumes to determine whether previous experience and work history are appropriate for specific job descriptions.

●Sourced for non-exempt up to mid-level exempt positions.

●Displayed understanding of job descriptions as well as strong industry knowledge.

●Collaborated on sourcing plans and candidate assessment and selection.

●Prepared and maintained human resources related reports and distributes as appropriate.

●Interviewed top applicants to obtain work history, education, training, job skills

●Corresponded with job applicants to notify them of employment consideration.

ACCOMPLISHMENTS

●Received yearly bonus for maintaining full staff at all locations assigned monthly

●Won recommendations from Hiring Managers for recruiting quality candidates

●Mastered the ability to attract the best candidates in any desired field, even if they are not seeking a new job. Capable of motivating them by convincing each of the great opportunity that lies ahead of them

●Praised for consistent > 25 day TTF (Time To Fill) rate with suitable candidates. This by way of my efficient sourcing channels, in addition to the speed and effectiveness of my interview process

●Avidly reviewed and provided recommendations hire on over 800 Hirevue videos (within 4 days: company record)

●Maintained full staff of 190 employees at 95 retail store locations assigned monthly for a 4 year period with a previous employer

●Started a lucrative Ghost Kitchen business in 2023

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