ARIYANNA

MCNEAL

ad4jv1@r.postjobfree.com

717-***-****

Brooklyn, New York 11221

Bold Profile

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

PROFESSIONAL SUMMARY

Sophie's Bistro Lounge - Server

Brooklyn, NY • 11/2023 - Current

Luna Park In Coney Island - Retail Sales Associate Brooklyn, NY • 07/2023 - 11/2023

Rhacs To Riches - Reptile Specialist

Harrisburg, PA • 06/2022 - 07/2023

UPS - Package Sorter

WORK HISTORY

Maintained a clean and orderly dining area for an enjoyable guest experience.

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Performed opening and closing duties, ensuring the dining area was prepared for service.

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Assisted in training new hires, providing guidance on restaurant standards and best practices.

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Served food and beverages promptly with focused attention to customer needs.

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Worked with POS system to place orders, manage bills, and handle complimentary items.

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• Maintained a clean and organized store environment. Assisted in managing inventory levels, and restocking merchandise as needed.

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Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

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Greeted customers and helped with product questions, selections, and purchases.

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Contributed to the growth of the reptile collection through successful breeding and rearing efforts.

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Maintained high standards of animal welfare through meticulous record-keeping and daily health checks.

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Fed and watered animals to provide necessary nutrients and keep pets healthy.

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Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.

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Table Bussing

Guest Seating

Strong Work Ethic

Cash Handling

Hospitality service expertise

Greeting guests

Customer Service

Guest Reception

SKILLS

Cumberland Valley High School

Mechanicsburg, PA • 06/2018

High School Diploma

EDUCATION

Carlisle, PA • 11/2021 - 04/2022

Allenberry Resort - Server

Carlisle, PA • 11/2021 - 03/2022

Buffalo Wild Wings - Server

Mechanicsburg, PA • 10/2020 - 06/2021

Dunkin' Donuts - Assistant Manager

Carlisle, PA • 06/2019 - 09/2020

Appalachian Brewing - Restaurant Hostess

Mechanicsburg, PA • 01/2019 - 07/2019

Roadway Inn Hotel - Hotel Front Desk Clerk

Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.

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Collaborated with team members to sort large volumes of packages quickly and accurately.

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Maintained a clean and organized workspace, which facilitated smoother package sorting operations.

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Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

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Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

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Maintained a clean and orderly dining area for an enjoyable guest experience.

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Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

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Maintained a clean and orderly dining area for an enjoyable guest experience.

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Handled cash transactions accurately, contributing to balanced daily financial reports.

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Improved customer satisfaction by addressing and resolving complaints promptly.

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Increased sales through effective merchandising strategies and targeted promotions.

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Managed inventory levels to minimize stockouts while reducing overhead costs.

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Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

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Maintained a clean, safe, and organized store environment to enhance the customer experience.

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Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

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Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

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Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

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Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

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Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.

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Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.

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Hershey, PA • 07/2018 - 01/2019

Domino's Pizza - Crew Member

Mechanicsburg, PA • 01/2018 - 07/2018

Enhanced guest satisfaction by efficiently managing check-ins and checkouts.

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Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.

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Handled financial transactions accurately, ensuring proper billing and payment processing.

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Welcomed each new arrival pleasantly and confirmed reservations and identification.

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Improved customer satisfaction by providing friendly and efficient service at the register.

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Ensured accurate order fulfillment with diligent attention to details while assembling meals.

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Contributed to increased sales by upselling menu items and promoting special offers.

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