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Food Safety Customer Service

Location:
Smyrna, GA
Posted:
March 24, 2024

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Resume:

D

Anna

Duncan

773-***-****

maruahfamily***@gm

ail.com

Chicago, IL 60628

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated cook experienced in fast environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, OSHA and health code requirements. SKILLS

Culinary Art

Focused and disciplined

ServSafe certified

Food handlers card

Team-oriented

Tech smart

Outgoing

Cleaning and organization

EXPERIENCE

Cook

Chicago, IL

Nandos Peri Peri/ Apr 2022 to Current

Retained consistent quality and high accuracy when preparing identical dishes every day.

Chopped, diced and sliced vegetables and fruit ahead of rush periods. Enforced proper sanitation practices to prevent spoiling or contamination of foods. Replenished food items from inventory and rotated ingredients. Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.

Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.

Wrapped, dated and labeled food items in storage for safety and freshness. Operated grills, fryers and broilers to cook items to quality guidelines. Followed established procedures and requirements for safe food handling, storage and service.

Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Cashier

Chicago, IL

Jewels Osco/ Dec 2020 to Apr 2022

Collected payments and provided accurate change.

Helped customers find specific products, answered questions and offered product advice.

Worked closely with front-end staff to assist customers. Accepted cash and credit card payments, issued receipts and provided change. Helped with purchases and signed customers up for rewards program. Answered product questions with up-to-date knowledge of sales and store promotions. Discounted purchases by scanning and redeeming coupons. Answered customer questions and provided store information. Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Directed trash removal and sanitation procedures to keep aisles and register area organized.

Delivered high level of customer service to patrons using active listening and engagement skills.

EDUCATION AND TRAINING

High School Diploma

Pathways in Education Expected in May 2023

Chicago, IL



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