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Customer Service Accounts Payable

Location:
Wixom, MI
Salary:
$50,000/annually
Posted:
March 24, 2024

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Resume:

Tracey Sheetz

***** ********* **. #***

Wixom, MI 48393

248-***-****

ad4jsj@r.postjobfree.com

OBJECTIVE

Accounting & administrative professional with 30+ years of experience with Accounts Receivable, Accounts Payable, Customer Service, Travel Agent & Residential Property Management. Highly motivated, detailed-oriented, high-performing & reliable for any accounting or administrative position.

WESTLAKE CHEMICAL – Accounts Payable Specialist

05/2019 - 11/2022

Processe all A/P invoices & expense reports ensuring accurate entry in SAP/ERP systems. Specific attention was paid to any invoices requiring a PO ensuring a 3-way match to ensure timely and accurate entries into the accounting systems. Any non-PO invoices needing an additional or specific approval or account coding are immediately forwarded to appropriate individuals allowing for timely and accurate processing. Vendor payments that are issued by paper check with corresponding remittance are immediately disbursed and or mailed out so payments are received by vendors on time and according to payment terms. Vendor statements reconciled monthly looking for discrepensacies or inaccurate information. Worked closely with vendors to resolve any inaccuracies based on monthly reconcilation manintaining 100% accuracy every month. Responsible for managing multiple A/P email inboxes and distributing emails that require additional information, clarification and/or approval to ensure invoices are processed in a timely manner. Responsible for maintaining electronic filing system for all processed vendor invoices. Assist with any additional accounting tasks or projects assigned by management. MARKETPLACE HOUSING, LLC - Residential Property Manager 05/2017 – 02/2019

Accomplished financial objectives by collecting rents. Paying homeowners & all other payables. Forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances & initiating corrective action. Maintained each property by investigating & resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs. Planned renovations, contracting with landscaping & snow removal services. Maintained building systems by contracting for maintenance services & supervising repairs. Enforce occupancy policies & procedures by confronting violators. Prepared reports by collecting, analyzing, & summarizing data and trends. ROBERT HALF INTERNATIONAL - Accounting Specialist

A/P and A/R Short-Term Assignments (Fibertec, Comcast, Hayman Company, Oxford Properties) 01/2015 – 03/2017

Calculated, prepared, and issued all construction & environmental drilling invoices as well as provided monthly account statements per established procedures. Reconciled DSL's (Daily Site Logs) to ensure every job was invoiced accurately based on each customer's individual negotiated yearly contracted rates. Handled all incoming phone calls and provided any necessary assistance to customers. Responsible for invoice process improvement which included creating a new invoice template. Helped to implement a paperless job order tracking system using ``OneNote'' which allowed all job-related information, paperwork, contracts and/or purchase orders to be accessible by all parties involved in customer order processing. Reorganized the office filing system which included a new easy tracking system as well as the employee mailroom which ensured each customer job was processed effectively and efficiently. Provided customer service resolving billing questions and/or discrepancies & taking customer payments. Verified customer information and equipment status, exchange out customer equipment due to upgrade or equipment being defective. Closing out customer accounts, collections. Accounts payable for commercial and residential properties. 3-way match invoice verification, cut hundreds of checks for weekly check runs, processed petty cash and employee reimbursements and expense reports. Research to resolution for any vendor related issues/discrepancies. Processed tenant & property owner rental payments resolved all payable invoice & receivable/tenant/owner disputes. Maintained database to ensure all vendors and tenants maintained the proper liability insurance requirements. Processed employee expense reports. Tracey Sheetz

27064 Meadowood Dr. #103

Wixom, MI 48393

248-***-****

ad4jsj@r.postjobfree.com

WLS ELECTRIC, LLC - Office Manager

03/2005 – 11/2016 (Privately Owned)

Partnered with Owner to create and revise the annual budget for program services and cost/job savings. Prepare month & year-end financial statements & closings for tax reporting purposes. Responsible for A/P, processing vendor invoices, 3-way match, A/R, prepared daily customer invoices, applied payments & monitored all accounts per credit terms which minimized time spent on past due collection calls, bank account reconciliation, inventory control and reports. HOFFMANN FILTER - Accounting Administrator

04/2013 – 09/2014

Calculated, prepared, and issued bills, invoices and account statements according to established procedures. Performed general accounting functions, including preparation of journal entries. Accurately processed A/P and A/R with proper coding for job cost tracking. Created solutions in the areas of A/P processing & inventory to streamline accounting procedures. Matched purchase orders with invoices and recorded the necessary information. Reconciled and reported discrepancies found in records. Communicated with customers, employees and other individuals to answer questions and explain information. Discovered warehouse releases which had never been invoiced, increasing annual sales and revenue. LAIRD TECHNOLOGIES - Accounts Receivable Specialist 01/2007 – 12/2010

Calculated, prepared, and issued bills, invoices, credits and account statements according to established procedures. Performed general accounting functions, including preparation of journal entries. Accurately processed A/P and A/R with proper coding for job cost tracking. Generated over $500 thousand in revenues resulting from collections of bad debt accounts. Created solutions in the areas of inventory, sales reporting, distribution and product upgrades that led to system improvements and streamlined processes. Matched purchase orders with invoices and recorded the necessary information. Reconciled and reported discrepancies found in records. Communicated with customers, employees and other individuals to answer questions and explain information. Discovered warehouse releases which had never been invoiced, increasing annual sales and revenue. CBSI, INC - Senior Administrative Assistant

09/1996 – 11/2006

Managed a multi-million-dollar relocation program and managed 4 direct reports. Negotiated multi-million-dollar contracts with moving van line companies and corporate housing facilities. Reconciled and reported discrepancies found in employee expense reports. Developed Relocation Policy used company-wide which saved the company hundreds of thousands of dollars annually. Communicated with customers, employees and other individuals to answer questions and explain information. Accessed computerized financial information to answer questions related to specific accounts. Reconciled and reported discrepancies found in records.



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