Wayne Steinberg

Anthem, AZ ***** 623-***-****

www.linkedin.com/in/wayne-steinberg-b6917732 ad4jrc@r.postjobfree.com

Operations Executive

Continuous Improvement Facilities Management Project Management

Highly accomplished leader with a history of successfully driving revenue growth for multi-national organizations. 20+ years’ operations and facilities management experience and a talent for streamlining operations and delivering solutions that exceed client expectations. 5+ years’ experience leading cross-functional teams in the planning and delivery of complex projects. Fully conversant with emerging trends, always seeking opportunities to deliver cost savings and efficiency gains. Strong supply chain, logistics, sales and business process reengineering talents; experienced in union and vendor negotiations. Fanatical about high-quality delivery, compliance and customer service. Recognized multiple times for exceptional delivery, leadership and revenue growth.

Strategic Planning

Project Management

Cost Reduction & Avoidance

Contract Development/Negotiations

Safety training and compliance

P&L Accountability

Continuous Improvement

Relationship Building

Revenue Growth

Warehousing

Strategic Leadership

Facilities Management

Supply Chain & Logistics

Vendor Partnerships

Transportation

PROFESSIONAL EXPERIENCE

Cookson Door Sales of Arizona

Operations Manager, July 2023 – February 2024 (Contracted Position)

Lead a team of service providers that installed commercial docks and doors as well as service of these items.

Reduced OSHA recordables by 70% and vehicle incidents by 50% by training and follow up for each type of incident.

Performed all onboarding training to include forklift and scissor lift training.

Maintained correct inventory of parts and other equipment to ensure customer job completion around the state

Updated all DOT required items for the operation

Full P&L responsibility as well as hiring and other HR related items

NATIONAL EXPRESS. Phoenix, AZ (Contracted Position)

Interim General Manager, January 2023 – June 2023

Lead a Team of transit bus drivers and Maintenance team to service various routes in the Phoenix Metro area

Refined the Safety and hiring process to reduce incidents year over year and to ensure hiring of the most qualified

Responsible for P&L, customer service with our clients

BOOSTER FUELS, Phoenix, AZ and San Diego. CA (Contracted Position)

Operations Manager, June 2022-January 2023

Lead a team of service professionals in delivering fuel to fleet customers.

Established onboarding procedures for all newly hired associates to include checklists and any travel plans needed

Responsible for P&L planning and execution for two markets

Collaborate with sales departments to ensure best service for customers across all sectors

PROFESSIONAL TOWING and RECOVERY, Tempe, AZ

Fleet Manager, Project based Feb 2022-Apr 2022 (Project Basis)

Establish onboarding procedures for all new hired associates

Audited and created action plans for safety and compliance with all State and Federal regulations

Created tracking process for all equipment in the fleet

Standardized all State and Federal filings for compliance

US FOODS, Phoenix, AZ

Transportation, Warehouse. Facility, Fleet, Safety and Security Manager, 2017-2022

Developed and implemented fleet maintenance and facilities management programs including NH3 PSM/RMP for a facility. Developed and managed budget for a $400 million dollar in local sales facility.

Standardized processes and drive adherence to PSM/RMP compliance standards per current Federal, State and IIAR standards.

Identify and drive employee growth model to create empowerment for all.

Created a Safety conscious environment with the help of empowered Safety Performance Teams (SPT) reducing incidents 19% year over year and currently trending to be ahead of plan

Developed a servant leadership training program for the Teams that report to me.

Developed and executed a metric centric plan to meet annual goals

Reduced employee turnover by 50%.

A CREATIVE SOLUTION, Anthem, AZ

Vice President of Operations, 2016 - 2017

Spearhead the development and implementation of transportation and storage solutions for a diverse client base. Demonstrate facilities management expertise in leading operations across numerous locations. Develop and manage budget for multiple facilities.

Standardize processes and drive adherence to service level agreements both internally and externally. Strictly maintain adherence to delivery schedules and coordinate the safe and timely warehousing and storage of goods. (98% effectiveness)

Identify shipping and storage cost savings by eliminating redundancies and leveraging process improvement opportunities. Deliver an average of 8% savings across the customer base.

Continuously engage with clients, monitor satisfaction levels and implement remedial action in underperforming areas.

Collaborate with strategic vendor partners and build win-win partnerships resulting in expedited issue resolution and mutual revenue growth.

Create a culture of excellence and high-quality service delivery. Implement morale-building initiatives, staff development and recognition programs.

Monitor compliance with health and safety, quality and environmental standards. Take corrective action in non-compliant situations.

SYSCO, Tolleson, AZ

Director of Operations, 2014 – 2016

Responsible for Transportation, Warehouse, Facilities and Fleet

Developed revenue-generating operations strategies and held full accountability for revenue growth and profitability of a multi-facility international company. Successfully led the planning and execution of projects – led a team of 160 employees.

Implemented development strategies to strengthen the operations leadership capability. Served as subject matter expert, shared knowledge and provided coaching on safety and regulatory compliance.

Championed the acquisition of resources, negotiated contracts and engaged with vendor partners.

Actively identified and mitigated business risk by developing risk management strategies.

Developed and implemented fleet and staff expense control measures resulting in a $.03 reduction in costs per case.

Reduced workplace accidents and related costs through strict enforcement of health and safety standards (reduced AL by 6% and OSHA by 12%).

Created learning and development opportunities across the unit. Identified and mentored high-potential leaders.

Leveraged the collective strength of leadership teams to drive achievement of company targets.

Delegated responsibility to specialist teams to drive execution of strategic initiatives.

THE CHEF’S WAREHOUSE, Ridgefield, CT

Director of Operations, 2010 - 2014

Maximized efficiency and operational performance by implementing process improvement strategies across 19 North-American facilities including warehousing, transportation and logistics units. Coached operations managers on maintaining health and safety standards, reducing workplace incidents and improving delivery. Directed a team of 640 employees.

Established strong vendor relationships, identified commercial partnership opportunities and leveraged synergies.

Leveraged project management skills in the capacity of Manager in the acquisition and integration team.

Delivered a 9% cost saving by introducing expense control measures. Identified and eliminated redundant processes and optimized operational efficiency by implementing continuous improvement initiatives.

Developed and implemented strategies to reduce accidents, injuries and insurance costs (reduced AL by 18% and OSHA by 9%).

Drove adherence to state, federal and Canadian regulation; trained new divisions on the use of technology to improve processing and expedite issue resolution.

Created a standardized safety program that encompassed numerous state and international requirements

HORIZON LINES, Oakland, CA

Terminal Manager, 2007 - 2010

Championed the planning and execution of transportation strategies for the OAK Terminal. Optimized terminal operations by developing training strategies and guiding the transportation of oversized and specialty moves.

Coordinated the acquisition of new warehousing facilities and negotiated services for the Stevedoring terminal.

Increased operational productivity and delivered a 12% reduction in costs by identifying process improvement opportunities.

Served as key member of the Pacific Maritime Association Sub Steering Committee – analyzed issues and provided input into critical decisions.

Developed and implemented expense control measures for maintenance and other cost areas – a 9% saving.

Directed a team of operations specialists focused on delivering high-quality customer service that surpasses expectations.

Created and developed a Safety program/culture for the three western ports in the company reducing accidents by 41% and injuries by 175

UPS, Northern, CA

Hub and Feeder Manager, 2002 - 2007

Demonstrated diverse and extensive expertise across multiple areas including dispatch, hub, feeder and packaging.

Shared knowledge by training staff, streamlining processes and implementing improvement strategies.

Optimized productivity by developing and directing training interventions for up to 225 employees across 14 buildings in a 400-mile area.

Embedded a safety culture and drove compliance with health and safety regulations.

Recommended process improvements for implementation across multiple warehouse functions resulting in a reduction in misrouted or damaged goods.

Facilitated labor union negotiations, and resolution of grievances and disciplinary issues.

Additional Experience

Marine Sergeant (Drill Instructor, Battalion Administrative Chief, Recruiter) United States Marine Corps

EDUCATION & CREDENTIALS

Project Management Professional (PMP), PMI

Program in Wastewater Treatment

Ammonia Operator I

PSM/RMP certified

Management Leadership School Driver Trainer School Interactive Management from Development Dimensions International Xerox School of Leaning for Professional Sales Skills Management Hooper Goode School of Professional Speaking Marine Corps Recruiter School Marine Corps Drill Instructor School Roadnet Academy Advanced course

Smith System, Defensive Driving Instructor Project Management – Canyon State Institute

HONORS & AWARDS

Repeatedly acknowledged as Manager of the Month, twice in 2006 and six times in 2004

Honored as two-time Manager of the Quarter and chosen as the 2004 Manager of the Year

Ranked top in feeder operation in 2004 and number two in hub operations in 2005

Ranked first in hub operation in 2006 and recognized as number two Driver Trainer School in 2000

Volunteer youth leader at Crossroads Church in Anthem, AZ

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