Ursula Rivers

Austell, GA *****

ad4jr5@r.postjobfree.com

+1-770-***-****

A motivated professional seeking a position in a challenging environment where my previous experience and skills will be utilized in a manner to establish a mutually beneficial relationship. Willing to relocate: Anywhere

Work Experience

Surgery Scheduling Coordinator

Georgia Neurosurgical Institute - Macon, GA

December 2023 to Present

I schedule surgeries for 3 doctors, I do pre authorizations with all insurances to ensure patient is approved for the surgery. I'm also coding the surgeries, instrumentations, weather the surgery is is for inpatient or outpatient surgery. I write appeals when and if the authorization is denied. I also schedule our patients Cervical, thoracic, and lumbar myelograms.

Interact with guests within the healthcare setting and manage administrative tasks

Gastroenterology Associates of Central Georgia - Macon, GA 2016 to Present

Macon, Ga

Supervisor: Courtney Grice, Accounting and Central Business Manager 478-***-**** Interact with guests within the healthcare setting and manage administrative tasks for the medical team. Routine duties include scheduling patient appointments according to doctor availability, explaining intake forms to new patients, and processing payments after treatment. Surgery Scheduler: Responsibilities include coordinating surgical procedures with multiple doctors, scheduling and obtaining pre-operative testing, writing, and communicating surgery orders, and collecting necessary documentation for surgeries.

Referral Coordinator: Responsible for referral operations at assigned clinic, establishing and standardizing systems and procedures for the distribution and use of health information throughout the organization, coordinating and referral functions with all associated departments. Collections and Billing Specialist for Endoscopy, Patient Demographics, Special Projects, Scheduling, and General Office Duties include patient payments, answering phones and directing patients to appropriate extensions or offices, mail, faxing, and correspondence with other medical facilities. Liaison between Drug Representatives and Doctor's offices and coordinate luncheons and special events as needed. Cashier and stock associate

ACE Hardware - Macon, GA

March 2020 to April 2022

Cashier and Stock associate

Child Care Counselor

The Methodist Home for Children and Youth - Macon, GA 2002 to 2016

Supervisor: Sterling Royster, Program Manager: 478-***-**** Strategically provided physical, personal, and health needs to residents; remained knowledgeable of resident's individualized care plans; documented daily reports of resident's behaviors; administered medications and documented on medication log; assisted in successfully using crisis intervention techniques effectively; assisted in completing office duties which included daily routines and each resident's cottage file.

Lead Teacher.

Wesleyan Wee Center

Macon, GA

Supervisor: Mrs. Heating, 478-***-****

● Lead teacher, responsible for lesson plans and caregiving.

● Following state regulations for child safety.

● Responsible for activities and monitoring the safety of children in our care. Assistant Director

Providence Academy - Bolingbroke, GA

1998 to 2002

Supervisor: Mrs. McCoy, 478-***-****

● Managing daycare, staff hiring, training, and supervision of current and new staff members.

● Instructional duties for daycare staff -reviewed teacher lesson plans, choose curriculums to be implemented center-wide, and filled in as needed for unavailable teachers or substitutes.

● Receive training for further insight on child-care and child-development issues.

● Attended yearly training to enhance personal skills and knowledge on topics of challenging behaviors from clients.

Education

Human Services

Michigan State University - East Lansing, MI

1987 to 1990

Diploma

Murray Wright High School - Detroit, MI

1987

Skills

• Writing & editing: reports, correspondence, emails, copy, web content, newsletter content

• Project coordination: compiling information, planning and coordinating completion, tracking status, follow-up, and managing details

• Languages: Read and Write in English

• Computer skills: Microsoft Suite: Microsoft Word, PowerPoint, Excel, Keyboard 75 wpm, eClinical Works, Micro-MD.

• Medication Administration

• Intake Experience

• Individual / Group Counseling

• Event Planning

• Cash register

• LMS

• Teaching

• Childcare

• Medical terminology

• Customer service

• Conflict management

• CPT coding

• Organizational skills

• Phone etiquette

• Time management

• EMR systems

• Medical billing

• Insurance verification

• eClinicalWorks

• Medical scheduling

• Medical office experience

• Caregiving

• Senior care

• Skilled nursing facility

• Bookkeeping

• Microsoft Excel

• Microsoft Office

Certifications and Licenses

CPR Certification

October 2023 to October 2024

Driver's License

Additional Information

Associates Degree in Medical Billing and Coding.

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