United States Customer Service
Resume:
Address
TULSA, OK *********
*****************@*****.***
Phone
Seeking a position in an office environment, where there is a need for a variety of office tasks including computer knowledge, organizational abilities, business intelligence and database program use.
Nov 2020 - Dec
2023
EIT Agent Claims Agent Customer Service Rep
TTEC
Greenwood Village, CO, United States
Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis
Collect evidence to support contested claims in court Refer questionable claims to investigator or claims adjuster for investigation or settlement
Pay and process claims within designated authority level Resolve complex, severe exposure claims, using high service oriented file handling
Apr 2006 - Feb
2008
CSR- Store Manager
Cellular One
Checotah, OK, United States
Maintain records related to sales
Clean shelves, counters, and tables
Place special orders or call other stores to find desired items Exchange merchandise for customers and accept returns Describe merchandise and explain use, operation, and care of merchandise to customers
May 2004 - Mar
2006
Pharmacy Technician
Muskogee Regional Medical Center
Muskogee, OK, United States
Calculate anticipated drug usage for a prescribed period Compound, package, and label pharmaceutical products, under direction of pharmacist
Prepare prescription labels by typing or operating a computer and printer
CONSTANCE DANMIKE
Work Experience
Maintain and clean equipment, work areas, or shelves Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration
Receive, store, and inventory pharmaceutical supplies or medications, check for out-of-date medications, and notify pharmacist when inventory levels are low
Answer telephone inquiries, referring callers to pharmacist when necessary
Operate cash register to process cash or credit sales Accept prescriptions for filling, gathering and processing necessary information
Greet customers and help them locate merchandise
Restock storage areas, replenishing items on shelves Process medical insurance claims, posting bill amounts and calculating copayments
Provide customers with information about the uses, effects, or interactions of drugs
Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters
Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats Deliver medication to treatment areas, living units, residences, or clinics, using various means of transportation
Operate capsule or tablet counting machine that automatically distributes a certain number of capsules or tablets into smaller containers
Sep 1996 - May
1998
Some College, Business Administration and Management, General. OSU-Okmulgee
Okmulgee, OK, United States
Used to working with multiple screens and programs Sep 1992 - May
1996
High School Diploma or Equivalent, Education, General. CHECOTAH HIGH SCHOOL
CHECOTAH, OK, United States
General Education
Education
Contact this candidate