Daniel C. Sayres

*** ******** ****** #***

Miami Beach, FL 33139

cell: 305-***-****

ad4jof@r.postjobfree.com

OBJECTIVE:

To gain employment in a hospitality establishment while offering my 30+ years of experience hospitality, retail and administrative management.

EMPLOYMENT:

Bentley Bay Condominiums, Miami Beach, FL 33139

January 2015 – April 2023

Administrative Director (Notary)

Office Manager.

Assist Board of Directors with Meetings. Oversee all Departments and organize their daily duties and act as Director of Resident Services. physically attend to all emergency occurrences.

Accountant

Accounts Payable, Receivable and Bank Deposits

Yearly Budget and cost control.

Setting forth HOA dues, collection and working with company Attorneys in litigation.

Director of Resident Services

Working with resident relations, issues, concerns and problem solving to ensure the the people are heard, respected and go home satisfied.

Oversee Valet Departments in assisting in car retrieval, parking, traffic flow and welcoming guests of residents.

Chief Concierge

Front Desk Operations, Meal & Event Reservations, Deliveries and Computerized Elevator Operation.

Loews Miami Beach Hotel, Miami Beach, FL 33139

May 2004 – April 2014

Head Bell Captain/Supervisor

Oversee Bell Staff/Concierges operations.

Supervision of 30+ staff members, train incoming Guest Service Managers, scheduling, new employee training and attendance in all hotel operational meetings; including being a member of the Safety and Peer Review Committees.

The organization and direction of all departments in order to have all pertinent staff on the same page so we may ensure that all our guests are receiving the service they expect and deserve.

Delivery drops, organized arrivals, bag pulls, luggage control and assist in Valet operations.

EDUCATION

Hudson Valley Community College, Troy NY

September 1995 - 1997

Associates in Computer Aided Design & Drafting.

SKILLS

Computer Skills – Windows (XP, Vista, 7 & 8, 10 and 11), Microsoft Word, Excel, Power Point, Photoshop, AutoCAD, Publisher/Illustrator.

Hotel Operations – Micros: HIS, HMS and Opera Systems, Espresso, Hotsos, Building Link and able to operate manually during power outages.

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