Ashley Stephens

Lubbock, TX *****

ad4jo6@r.postjobfree.com

+1-806-***-****

To assist customers in any way possible. Help out coworkers and maintain a professional atmosphere. To become a positive and helpful team member and leader. Authorized to work in the US for any employer

Work Experience

Owner/Operator

Reese's A1 Cleaning - Lubbock, TX

January 2023 to Present

• Deep clean and prepare rental homes.

• Monthly/weekly cleanings for clientele.

• Office cleanings and supply stocking

Assistant Office Manager

WHITE TRANSPORTATION - Lubbock, TX

August 2019 to December 2022

• Answer phones, train the new drivers, order office supplies, stock driver’s lounge.

• Validate and turn in all driver’s paperwork to get their paycheck.

• Contact: Shawnee/Office Manager Phone: 806-***-**** Team Manager

REAGOR DYKES - Lubbock, TX

August 2016 to August 2018

· Led a team of 12+ to reach daily and monthly sale goals while obtaining my self’s goals.

· Gave daily morning speeches for motivation.

· Distributed internet leads to dealerships.

· Follow up with recently purchased & out of market customers.

· Contact: Brandi Varner/Main Boss Phone: 940-***-**** Insurance Rep

DAMRON MOTORCYCLE CO - Lubbock, TX

July 2013 to March 2018

• Assisted customers on the phone or in person with auto insurance.

• In charge of repossessions over no auto insurance

• Take payment over the phone or via in person for autos that had been purchased.

• Contact: Melinda Puente/Main Boss Phone: 806-***-**** Waitress

CAPROCK CAFE - Lubbock, TX

July 2010 to June 2013

• Assisted customers for drink and food requests.

• Prep for next shift

• Stock for night shift

• Hostess-seat and greet customers.

• Double check food and take to table that had ordered.

• Train new oncoming waiter/waitresses.

• 8+ years of experience in the food industry

• Contact: Greg/GM Phone: 806-***-****

Education

High school diploma

New Deal High School - New Deal, TX

August 1994 to May 2007

Skills

• MANAGEMENT

• Accounts payable

• Typing

• Customer service

• Office management

• Human resources

• Leadership

• Team management

• CRM software

• Bookkeeping

• Administrative Experience

• Food Industry

• Accounting

• Microsoft Outlook

• QuickBooks

• Payroll

• Accounts Receivable

• Data Entry

• Event Planning

• Sales

• Windows

• Accounting software

• Accounts receivable

Certifications and Licenses

Driver's License

May 2007 to May 2025

Assessments

Administrative support professional fit — Proficient January 2024

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Attention to detail — Proficient

September 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Retail customer service — Proficient

June 2023

Responding to customer situations in a retail setting Full results: Proficient

Food service: Customer situations — Proficient

May 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Medical receptionist skills — Proficient

November 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Work motivation — Proficient

January 2024

Level of motivation and discipline applied toward work Full results: Proficient

Work style: Reliability — Proficient

January 2024

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Bookkeeping — Proficient

April 2023

Calculating and determining the accuracy of financial data Full results: Proficient

Customer service — Proficient

April 2023

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

May 2023

Responding to customer situations with sensitivity Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

January 2024

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Sales skills — Proficient

May 2023

Influencing and negotiating with customers

Full results: Proficient

Bartending — Proficient

May 2023

Understanding, pouring, and mixing drink orders

Full results: Proficient

Customer service fit — Proficient

June 2023

Measures the traits that are important for success for customer service roles Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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