Customer Service Representative
Resume:
Eula Wheeler
Greensboro, NC *****
***************@***********.***
Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
gervita home care LLC - Greensboro, NC
April 2022 to March 2023
Verizon Wireless Customer Service Representative
Alorica - Greensboro, NC
October 2018 to January 2019
Answering the phone for customers helping them trouble shoot look over account start and stop services etc...
Production Worker
Steak N Shake - Greensboro, NC
November 2016 to February 2017
PREPARING SHAKES AND MAKING SANDWICHES AND FOOD ORDERS TO THE CUSTOMER'S SATISFACTION. ALSO MAINTAINED A FAST SPEED OF SERVICES ESPECIALLY DURING RUSH HOUR. Housekeeper
Debbie's Staffing - Greensboro, NC
October 2015 to December 2016
CLEANING BATHROOMS,OFFICE SPACES AND WORK STATIONS LOBBY OUTSIDE WINDOWS AT HIGH POINT UNIVERSITY
Education
CNA
Guilford Technical Community College - Greensboro, NC October 2013 to January 2014
GED
Cis Academy - Durham, NC
April 2002 to August 2002
Skills
• Home Care
• Commercial Cleaning
• Caregiving
• Nursing (10+ years)
• Senior Care
• Meal Preparation
• Patient Care
• Vital Signs
• Personal Assistant Experience (10+ years)
• Retail Sales
• Assembly
• Custodial experience
• Cleaning
• Personal assistant experience
• Vital signs
• Customer service
• Guest relations
• Hospitality
• Hotel experience
• Restaurant experience
• Early childhood education
• Teaching
• Childcare
• Food service
• Cooking
• Guest services
• Clerical experience
• Dementia care
• Care plans
Assessments
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
April 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Completed
April 2022
Responding to customer situations with sensitivity Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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