Customer Service Special Education
Resume:
Julie
LaFeir
Loveland, Colorado *****
W: ***********@*****.***
Skills
• Customer Service
• Time Management
• Effective Communication
• Conflict Resolution
• Attention to Detail
• Continuous Improvement
• Organizational Skills
• Reliability
Professional Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Experience
Aurora Public Schools Aurora, Colorado
November 2016 - Current
Retired Special Education Teacher
Organized, routine-oriented, structured, conflict resolution and communication are a few skills I bring. Everyday is a new opportunity to be better. Without a positive expectation of yourself, how can you expect anything to be different than yesterday? The present moment allows you to be better than yesterday, if you choose too.
Dickey's BBQ Pit Loveland, Colorado
August 2020 - January 2024
Crew Member/Shift lead
Provided excellent customer service by addressing inquiries and resolving complaints promptly.
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Collaborated with fellow crew members to ensure efficient operations during peak hours.
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• Completed opening or closing procedures depending on assigned shifts. Veterans Aide at Home Denver, Colorado
August 2018 - April 2019
Personal Caregiver
Assisted clients with daily living activities such as bathing, dressing, and grooming.
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Utilized effective communication skills to provide emotional support and companionship.
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Performed light housekeeping tasks to maintain clean and safe environment for clients.
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Aurora Public Schools Aurora, Colorado
August 2015 - November 2016
Special Education Teacher - Autism
• Developed IEP goals and objectives and completed related documentation. Evaluated student work to identify learning gaps, monitor effort and give written feedback.
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Managed behavior and promoted positive learning environment through consistent reinforcement of expectations and consequences.
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Created materials and organized classroom environment to maximize student independence during work periods and transitions.
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Planned lessons and provided direct instruction for classroom, small-group and individual settings.
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Adapted classroom materials and activities to accommodate individual learning needs.
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Communicated openly with guardians about student successes, concerns and needs.
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Jefferson County Public Schools Golden, Colorado August 2005 - May 2015
Special Education Teacher
Facilitated small group instruction to target specific skill deficits or promote social interaction among peers.
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Planned lessons and provided direct instruction for classroom, small-group and individual settings.
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Created materials and organized classroom environment to maximize student independence during work periods and transitions.
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• Developed IEP goals and objectives and completed related documentation. Evaluated student work to identify learning gaps, monitor effort and give written feedback.
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Managed behavior and promoted positive learning environment through consistent reinforcement of expectations and consequences.
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Communicated openly with guardians about student successes, concerns and needs.
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Education
Non Degree Student, Post graduate hours
University of Colorado Denver, Dwnver, Colorado
3.86 GPA
Master of Arts (M.A.) Special Education - Severe Affective Needs University of Northern Colorado, Greeley, Colorado 4.0 GPA
Bachelor of Science (B.S.) Elementary Education
Wayne State University, Detroit, Michigan
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