MARGARET BEN

+234********** ad4jnv@r.postjobfree.com

PROFESSIONAL SUMMARY

An experienced and committed Administrative officer with over 8+ years of experience in phone etiquettes, chats/text operator, sending and reply of emails, strategic planning, creative/ analytical skills, attention to details, sound verbal and written communication abilities, ability to speak English fluently, creative mindset,, discretion, resourcefulness, with a proven accomplishments in delivery before date lines in a efficient and accurate ways.

CORE COMPETENCIES

• Speak English fluently.

• Creative mind.

• Listening and excellent interpersonal

• Ability to speak maturely.

• Attention to Detail / Anticipate needs skill.

• Ability to multitask / Discretion.

• Time management / Problem solving skills.

• Organization Leadership and Time

Management.

• Sound verbal and written skills.

• Flexibility and Quick Adaptability to work

scope.

• Phone Etiquette / Customer service.

• Research and Analysis skills.

• Sound knowledge of Microsoft office and

Excel.

PROFESSIONAL WORK EXPERIENCE

MAGINYAN CONCEPT, Nigeria.

Secretary January 2021 – till Present.

• Prepare and deliver quotations to prospective clients/ companies.

• In charge of incoming and outgoing correspondence.

• Schedule up meetings and presentation with prospective Companies representative.

• Recognized for providing outstanding customers service in addition to cultivating and sustaining strong client alliances.

• Make regular phone calls to develop and deepen business relationship and achieved over 70% awareness of the company's product and Services.

M & I ENTERPRISE, NIGERIA.

Administrative Officer/ Business Development Executives June 2018 – December 2020

• Worked within the Administrative team of 5 members to provide general Administrative assistance.

• Responded to telephone enquires, recorded messages, type up required correspondence, minutes meetings and carried out general photocopying duties.

• Attended meetings to provide administrative support to general manager.

• Prepare documents such as representation contracts, purchase agreements, closing statements and deeds.

BEST SOIL AGRO INVESTMENT LIMITED

34 BASEY DUKE STREET CALABAR, CROSS RIVER STATE.

Office Secretary / Administrative Assistance March 2012 - May 2016

Carried out general Administrative duties such as stock control and ordering within the warehouse.

Read, respond and send incoming correspondence of executive - legislative and others within the firm.

provide Secretarial and administrative support to the Director, manager, clients and staffs.

Over see daily duties including company's contracts, purchase and payment notice.

Responded to both telephones and online enquires.

Utilized payment system and department purchasing procedures, to process petty cash administration.

Raised purchase orders, monitored payments & outstanding orders and responded to payment enquires.

Follow-up on both internal & external enquires from colleagues and other agencies while ensuring provision of a high standard of Customer care.

ACADEMIC QUALIFICATION

UNIVERSITY OF CALABAR, UNICAL NIGERIA.

Bachelors of Science {Hons.} Marketing Second Class Upper Division PROFESSIONAL TRAINING

• CERTIFICATE OF COMPETENCY HEALTH, SAFETY AND ENVIRONMENT (HSE,1,2,&3) CERTIFICATE OF COMPETENCY (FIRST AIDER)

LANGUAGES

Fluent in English.

REFERENCES AVAILABLE UPON REQUEST:

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