JILL L. HANSON

*** *** *****, ***. **, Holmen, WI 54636

Home: 608-***-**** Cell: 603-***-****

Email: ad4jnn@r.postjobfree.com

OBJECTIVE

To secure a dynamic role offering the opportunity to utilize my qualifications, talents, creativity and people skills. SUMMARY OF QUALIFICATIONS

● Able to manage diverse projects under varying time and deadline restraints

● Energetic and enthusiastic team player

● Strive to complete activities accurately and promptly, asking questions, utilizing resources and seeking alternative resources to match project

● Excellent written and verbal skills to professionally and clearly communicate both internally and externally EXPERIENCE

Authenticom, La Crosse, WI

Authenticom provides data solutions for inventory management primarily for automotive sale dealerships. Account Manager - Client Services; September 2021 - Present

● Support vendor companies that partnered with dealerships for promotional programs.

● Collaborate with other service roles within the department to resolve vendor and dealer open items.

● Learn processes to support incoming questions and concerns from vendors and dealers. LHI (Logistics Health, Inc.), LaCrosse, WI

LHI delivers care through a nationwide network of medical, dental and specialty health providers. Contracting Specialist - Provider Network Management; September 2012 - September 2021

● Research and contact potential providers across various specialities.

● Build and maintain a successful and positive professional relationship with LHI peers and network providers.

● Negotiate fees, confirm service capability, respond to provider inquiries, resolve provider issues and educate providers on contract expectations, processes and paperwork.

● Detailed knowledge of all contracts in order to explain subcontractor and fee agreements to providers Primary focus on VA contract with experience and ability to cross contract to offer complete portfolio. Administrative Assistant - Group Events; Permanent employee (February 2011 - September 2012); Contractor (September 2010 - February 2011)

● Provide administrative support to Group Events Coordinators and Individual Medical Readiness Group Events department.

● Responsibilities include, but are not limited to; create individual and mass event voucher, update POC details, update and maintain event rosters, create discrepancy reports, post-event follow-up calls.

● Retain a high level of confidentiality due to access to service members’ medical and mental status as well as social security numbers.

● Work with the Readiness Health Program to send out exam kits and training documents. Follow-up with providers to ensure kits/documents received.

● Assist Dental Operations department to process service member records as needed.

● Provide services to assist on-site events at military bases including taking Reservists’ blood pressure, height/weight and vision screens.

IC System, Onalaska, WI

IC System assists commercial and consumer companies in their debt collection efforts. Administrative Assistant - November 2009 - April 2010

● Compile statistics and maintain daily report worksheets for three operations managers. Reports consist of collector data including call times, payment amounts, outgoing/online time, etc. Prioritize and multi-task responsibilities.

● Work with operations managers to analyze statistical information to provide overall description of collector efficiencies, strengths/weaknesses and project progress.

● Retain high level of confidentiality when accessing debtor account information which includes social security number, credit card number and debtor balance. Consumer Loan Services, LaCrosse, WI

Consumer Loan Services operates in the Mortgage Bankers business / industry within the Nondepository Credit Institutions sector.

Executive Assistant - November 2008 - September 2009

● Report directly to the President/CEO of the company.

● Coordinate executive and board meetings including reserving space, securing resources, distribute board packets and record minutes.

● Act as liaison between senior staff and CEO to facilitate scheduling meetings and accomplish strategic objectives. Confidentiality is vital.

● Maintain office supplies and coordinate promotional items.

● Prepare/manage multiple documents, including writing, formatting and editing letters, bulletins, reports, minutes, comprehensive Excel worksheets, monthly performance evaluations, etc. Echo Bridge Home Entertainment, LaCrosse, WI

Echo Bridge Home Entertainment is an independent film distribution company that acquires and distributes existing motion pictures, television programming, home and family entertainment and video-on-demand content. Sales Administration - June 2008 - September 2008

● Create or modify PowerPoint presentations highlighting a specific product line(s).

● Compile multiple presentations into comprehensive sales brochures.

● Refer to sales and inventory databases to ensure presentations reflect current rankings and sales details.

● Respond to customer inquiry letters.

Comcast, Manchester, NH

Comcast Corporation is an American global telecommunications conglomerate that is the largest broadcasting and cable television company in the world by revenue. Commercial Operations Specialist - January 2007 - March 2008

● Process inbound and outbound executives’ activities including installations, upgrade/downgrade, conversion, home service and disconnect of services using three tracking and organizational databases.

● Troubleshoot activities to maximize customer savings and ensure account accuracy.

● Complete activities in a punctual manner to assist sales executives in meeting performance goals. Marketing Department; Contractor - Direct Mail, September 2006 - January 2007

● Compile direct mail campaign results

● Track seed mail delivery details to ensure timely in-customer receipt

● Assist in maintaining direct mail matrix detailing 30+ ongoing campaigns.

● Assist in creating direct mail campaign post-mortem presentations including detailed campaign events, mailings, tactics, learnings, objectives, etc.

PennWell Corporation, Nashua, NH

PennWell Corporation was a privately held publishing company with corporate offices in Tulsa OK. Today, PennWell Corporation is a business-to-business events, media, and marketing services company. Marketing Communications Manager / Events Management - December 1997 - July 2006

● Provide marketing, communications and sales support to the publisher and sales representatives.

● Create and organize promotional collateral for media kits, trade shows and presentations.

● Primary contact for client programs including but not limited to tradeshows, corporate profiles, online surveys and subscriber lists.

● Negotiate media sponsorships of more than 300 industry events, domestic and international, ensuring all items of the agreement are executed. Attended domestic event. Complete worldwide tradeshow management.

COMPUTER SKILLS (PC and Macintosh)

MS Office, MedNet, Acrobat, various database and design software EDUCATION

Bachelor of Science in Marketing

● Southern New Hampshire University, Manchester, NH

● Magna Cum Laude, GPA 3.71, January 2021

Associates of Science in Business Administration

● Southern New Hampshire University, Manchester, NH

● Graduated with High Honors, GPA 3.56

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