Human Resources Customer Service
Resume:
Kimberly A. (Kachura) Pontz
McKinney, Texas 75071
ad4jmz@r.postjobfree.com
A results-driven, goal-oriented person who is a team player and has over Twenty-Six years of experience in contract, subcontract, procurement, finance, operations, management, and Human Resources. In-depth knowledge with contract administration and finance compliance with the federal government. I offer excellent communication skills, computer proficiency, and an understanding of organizational strategies to help meet corporate objectives.
CLEARANCE LEVEL
Top Secret Clearance
PROFILE
Well-versed and experienced in Management, Administration, Contracts, Accounting, Procurement, Human Resources and Customer Service.
Demonstrated ability to prepare written contractual documentation and correspondence.
Knowledge of Service Contract Act (SCA), Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations (DFAR), General Services Contracts (GSA) and Millennia Lite Contracts (MLITE)
Experience with Foreign Military Sales (FMS) Contracts, Time and Material (T&M) Contracts, Performance Based Service Contracts, Milestone Contracts, Cost Plus Fixed Fee (CPFF) Contracts, Cost Plus Incentive Fee (CPIF) Contracts, Cost Plus Award Fee (CPAF) Contracts and Firm Fixed Price (FFP) Contracts, Internal Research and Development IRAD and Contract Research and Development (CRAD)
Excellent Oral, Written and Communication Skills
Proven Leadership abilities and decision making without supervision.
Establish rapport and maintain strong working relationships within hierarchal structure to include internal and external stakeholders.
Managed multiple locations around the world simultaneously. (CONUS and OCONUS)
Diplomatically addressed and resolved issues on an as needed basis.
Created procedures and accurately maintained all record keeping and document retention.
Ability to work in a fast-paced environment with attention to detail and multitasking.
Consistently demonstrated the ability to meet deadlines and objectives within time and budget constraints.
Ability to assist senior leaders in achieving both their financial and performance goals and objectives in a high demanding environment.
Identify and manage contract risk and opportunity, working collaboratively with cross-functional teams.
EMPLOYMENT
Senior Manager, Contracts February 2023 – March 2024
Raytheon Company, Raytheon Intelligence and Space Dallas, Texas
I worked in Program Spaces and supervise and mentor one contracts professional in RSS Contracts.
Responsible for the communication flow downs not only to my direct report, but the program areas that I support.
Responsible for solving challenges and issues, understanding, and communicating status of outstanding contracts issue to the Programs that I support and seeking resolutions, suggesting paths forward and next steps for problem resolution from the Program teams.
I have developed key internal and external relationships with both internal and external customers.
Responsible for providing Business Strategies on pursuits, negotiations, and future business.
Responsible for providing sound contract management to meet customer obligations, achieve company objectives and comply with company policies.
Responsible for effectively managing contractual scope and terms and conditions to ensure work is performed to the overall contract scope.
Responsible for effectively communicating with senior leadership regarding matters of strategic importance to the organization. (RSS/ISRS)
Responsible for leveraging excellent relationships with Program Managers, Engineering, Finance, Supply Chain, and other functions to drive closure on complex contractual issues and achieve business results.
Senior Manager, Contracts (AMR Contracts Lead, RSS Contracts) June 2021 – January 2023
Raytheon Company, Raytheon Intelligence and Space McKinney, Texas
I supervised and mentored six contract professionals, to include a CLDP.
I was part of the AMR Leadership Team (LT) and supported the Senior Program Director and all functions that were associated with the AMR LT, to include but not limited to Quality, Finance, Operations, Business Development, Engineering, Supply Chain Management, Program Manager - Associate Directors of the four Product Areas.
Responsible for the communication flow downs not only to the AMR Contracts staff, but the AMR LT staff as well, as needed.
Responsible for solving challenges and issues, understanding, and communicating status of outstanding contracts issue to the AMR Director/LT and seeking resolutions, suggesting paths forward and next steps for problem resolution from the AMR Contracts team.
During my time in the AMR/RSS Contracts area, I developed key internal and external relationships with both internal and external customers and implemented a central file structure, open actions log, weekly status reports from all Contract professional, improved/facilitated the Front End of the Business and Gate 4’s.
Responsible for providing Business Strategies on pursuits, negotiations, and future business.
Responsible for providing sound contract management to meet customer obligations, achieve company objectives and comply with company policies.
Responsible for effectively managing contractual scope and terms and conditions to ensure work is performed to the overall contract scope.
Responsible for effectively communicating with senior leadership regarding matters of strategic importance to the organization. (RSS/ISRS)
Responsible for leveraging excellent relationships with Program Managers, Engineering, Finance, Supply Chain, and other functions to drive closure on complex contractual issues and achieve business results.
Manager, Contracts February 2013 – June 2021
Raytheon Company, Raytheon Intelligence and Space Marlboro, Massachusetts
Supervised and mentored two people.
Was part of an IPT Proposal team, as the Contracts lead, to bring in the next line of business to CAMS/ICS. This involves not only Prime Government work, but also a lot of Other Transactional Authority (OTA) work and I have become the Subject Matter Expert (SME) in our area. The work involved Competitive and Sole Source work. Contract types were mostly: CPFF, CPIF, CPAF, FFP and FPIF.
Managed a multitude of contracts and subcontracts ranging from $3B to $5K.
Contract Types included FPIF, FFP, CR, T&M, CPIF, CPAF, CPFF, CRAD, IRAD, etc. Worked several ACAT 1D Programs, with the United States Air Force, Army and with the Navy.
Administered, extended, negotiated, and terminated standard and nonstandard contracts.
Conducted proposal preparation, contract negotiation, contract administration, contract closeout and customer contact activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications.
Examined estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness.
Prepared bids; processes specifications, progress, and other reports; advises management of contractual rights and obligations; compiles and analyzes data; and maintains historical information.
Organized the review process and final acceptance/comments of all CPARs for all related programs.
Worked directly with the Subcontracts team to ensure that the flow downs from our prime contract are consistent with Prime and Subcontracts.
Export and Import Regulation experience and experience with ITAR.
Developed processes on some programs for close outs and billings to help collect years’ worth of past due, non-collected billings owed to Raytheon.
Ability to assist senior leaders in achieving both their financial and performance goals and objectives in a high demanding environment.
Identified and managed contract risk and opportunities, working collaboratively with cross-functional teams.
Provided strategic guidance to leadership to help develop innovative contracting solutions/strategies.
Provided request for proposal (RFP) assessment, proposal generation, contract negotiation, contract management and ensuring that business deals comply with company policies.
Supported Gate reviews (3-11), program management reviews, business strategy sessions, proposal reviews, risk management activities and all other contractual related matters.
Developed relationships both internal and external and serving as the focal point of contact with customers (Prime and Subcontracts), DCAA and DCMA.
Advised the organizations that I have worked with on the contractual rights and obligations; mitigated contractual and program risks; compiled and analyzed data and maintained historical data.
Contract Manager July 7, 2010 – December 17, 2012
L3 Communications, Integrated Systems Waco, Texas and Tulsa, Oklahoma
Managed the C-27J ACAT 1D Program with the United States Air Force. Currently estimated at $2.5B
Administers, extends, negotiates, and terminates standard and nonstandard contracts.
Conducted proposal preparation, contract negotiation, contract administration, and customer contact activities to provide for proper contract acquisition and fulfillment in accordance with company policies, legal requirements, and customer specifications.
Examined estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness.
Prepared bids; processes specifications, progress, and other reports; advises management of contractual rights and obligations; compiles and analyzes data; and maintains historical information.
Prepared all billings in relation to the program. (DD250, Public Vouchers and Performance Base Payments)
Organized the review process and final acceptance/comments of all CPARs for the program.
Worked directly with the Subcontracts team to ensure that the flow downs from our prime contract are consistent.
One of two Organization Conflict of Interest (OCI) personnel.
In charge of the ORCA and CCR information for L-3/IS.
Was the International Agreements Administrator and the Anti-Bribery Compliance Lead.
Contract Specialist June 29, 2009 – May 28, 2010
McLane Advance Technologies, LLC Temple, Texas
Costpoint:
Reviewed Contracts, Modifications, Subcontracts, Constant Care Agreements, Independent Contractor Agreements and HR Agreements prior to adding information to Costpoint/Unanet.
Worked directly with HR, Contracting and Finance to ensure all information in the Costpoint/Unanet systems are accurate and up to date daily.
Added/Assigned people, vendors, projects, etc. to the Costpoint system daily.
Modified and built tasks under projects daily.
Extracted/Imported/Posted MAT Employee, AP Vouchers and Connectwise timesheets.
Reconciled all timesheets from Unanet into Costpoint for hours and dollars that are posted monthly.
Completed timesheet adjustments and entered manual timesheets when needed.
Maintained timesheet and expense voucher groups in the Unanet system.
Reconciled payroll information between Costpoint, Unanet and the ADP payroll system.
Ran daily, weekly and monthly reports for Subcontractors, employees, temp agencies and Independent Contractor reports as needed and scheduled.
Helped employees, vendors, managers, and Program Managers with issues that they are having with access, reports, entering time in the Unanet system.
Followed up on Timesheet and Expense voucher submissions daily/weekly/monthly.
Reconciled Subcontractor, temp agency, Independent Contractor invoices, etc. for HR and Accounting.
Interact with Internal and External customers daily to resolve invoicing issues.
Prepared/Revised Work Instructions on daily basis as needed.
Created forms to better organize entering projects, people, etc. into the Costpoint/Unanet systems.
Participated in GSA Audit and provided information for DCAA Audit.
Administrator for Costpoint 6.1 and Unanet system.
Operations and Finance Manager September 2002 – June 24, 2009
L3 Communications – GS&ES Fort Hood, Texas
Directed the daily operations of two contracts. One contract worth $32 million (base year plus four option years) and the second contract worth $18 million (base year plus four option years).
Supervised seven team lead members that reported directly to the Program Manager and helped provide guidance for 64 additional employees.
Oversaw HR functions, to include, but not limited to: Employee relations, benefits, payroll, in processing, out-processing, security information, recruiting, performance related issues, etc.
Responsible for the confidentiality of personnel and contract information.
Conducted purchasing evaluation and execution for all contractual requirements. (Negotiated purchases of a complex nature involving definition; interpretation of specifications; clarification of work to be performed; pricing and delivery schedule, and documentation for government consent.
Prepared purchase requests, purchase orders and single/sole source documentation, price fair and reasonable statements, statements of work and performance work statements.
Initiated and monitored all maintenance contracts. (Hardware and Software)
Exercised fiduciary considerations and operations for contract and day-to-day operations.
Resolved finance issues with internal and external customers.
Monitored, reviewed, set up, and audited all employee and subcontractor timesheets and billing issues using Costpoint/DelTek Time and Expense System.
Coordinated all travel arrangements.
Conducted security oversight and compliance for facility and for contractual work.
Prepared all contractually obligated reports (Financial, invoicing, personnel, and status reports) for the company and Government.
Negotiated and monitored the fulfillment of contractual obligations, modifications, requests, etc.
Approved the Government invoices for submission to our Government Customer and GSA for final payment. (Reviewed for contractual obligations, in line with policies and procedures established in the FAR, DFAR, and the policies and procedures set forth by the government, GSA and company.)
Tracked the invoice process once submitted to the Government and GSA for review and approval of final payment.
Helped write bids, proposals and a contract re-compete.
Provided direct support during contract re-compete and again during phase-in and phase-out period to ensure a smooth contract transition.
Performed administrative functions as needed.
Contract Administrator January 2001 – April 2002
Paragon Project Resources, Inc. Fort Hood, Texas
General knowledge and competence in the concepts, principles and standard practices in subcontract administration.
Able to analyze and solve a variety of moderately complex subcontract administration problems.
Utilized good interpersonal skills and communication skills, both written and verbal.
Wrote complex purchase orders and prepared auditable supporting documents.
Wrote contractual documentation and correspondence.
Attended weekly meetings and prepared necessary contractual reports for the government.
EDUCATION
Bachelor of Business Administration Degree, emphasis Human Resource Management
August 2002
Tarleton State University
Masters in management
Pending Graduation – 6 courses to completion
University of Phoenix
PROFESSIONAL MEMBERSHIPS
-NCMA – National Contract Management Association
-American Society of Notaries
CERTIFICATIONS
-Raytheon Six Sigma
REFERENCES
Lynne Zyter James Leighty
Program Manager, Raytheon Former Procurement Contracts Officer (Retired)
508-***-**** C-27J USAF/FMS
ad4jmz@r.postjobfree.com 937-***-****
ad4jmz@r.postjobfree.com
Frank McGoldrick
L-3 Communications, EITS
MLITE Program Manager
ad4jmz@r.postjobfree.com
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