Siarra Soliz

**** ******* *** ******** ***** ****3

713-***-**** ad4jm9@r.postjobfree.com

Objective

● Seeking a position that will benefit from my sales experience, positive interaction skills and industry contacts where my four years’ experience can improve.

● To join an organization that offers me a constructive workplace for communicating and interacting with customers.

● To use my sales and marketing oriented skills in the best possible way for achieving the company's sales goals.

● Attended companies walk around the competition, presenting the vehicle step by step well enough for the customer to want and own it.

● Education

● High school diploma 2010 Chavez high school

● Clubs/Associations: Basketball, track, cross-country and volleyball 2006-2010

● Honors Received: All district basketball MVP (2010), Houston Chronicle’s Girls Athlete of the Week (January 2010), Tournament MVP and All-Academic Athlete (2010)

● August 2010-May 2011 prairie view A&M university

● Major: Education

● Minor: Business Administration

● Honors Received: ESPN ranked 81/180 top shooting guards in the country in basketball, Southwest Athletics Conference Tournament MVP (March 2011), Freshmen of the year (March 2011)

● Skills & Abilities

● . Good sales skills- Effective, persistent negotiator determined to close deals and increase sales. Independently sets personal goals and deadlines to reach sales targets.

● . Energetic/ Committed/ Win-win attitude/Polite / Presentable/ Friendly/ Professional at all times

● . Organized / Focused / Math knowledge

● Communication

● . Excellent written and verbal communication skills.

● . Confident, articulate and professional speaking abilities.

● . Speaking in public to groups

● Experience

● Car sales associate Auto Land Auto Sales

● June 2012-January 2014

● . Established relationships with new customers-showed how to use vehicle features after delivery.

● . Maintained contact with existing customers through meetings, emails and by phone.

● . Advised customers regarding payment options, loans and leasing banking terms.

● . Negotiating delivery price variations.

● . Helped customers in obtaining insurance quotes and purchasing policies

● Business Development Center (BDC) [DRIVE WITH PRIDE]

● February 2015- May 2017

● . Great communicator, the ability to convince over the phone.

● . Confirm all appointments, follow up with customers.

● . Confirm if there are any missed appointments.

● . Call customers 2 times a day, follow up the next day

● . Be responsible for staffing, scheduling and reviewing compensation, make over 100 calls a day.

● . Have at least 8-10 appointments a day.

● . Selling the product, breaking down all key points.

● Office Work:

● . Update management daily; records of sales and orders-

● Tracked progress of order by acting as liaison between business and suppliers.

● . Effectively took care of relevant paperwork

● . Keep track of quantities of cars on display.

● Research work:

● . Maintained familiarity with used cars and stead updates

● . Kept up to date on changes in pricing, leasing programs, different incentives,

● Bemer Motor Cars [ June 2017 - 2019 ]

● Internet manager

● Manage 5 sales man

● Incharge of many lead sources ( cargurus, craigslist, auto trader etc.)

● Leads need to be answered in a timely matter

● Great communication skills

● Familiar with Crm ( vin solutions and Dealersocket)

● Responsible for the amount of customers we get daily.

● In charge of closing car deals if the customer walks .

● My duty to set appointment daily and confirm

● I have to be spot on and know all of our inventory

●.I have to be able to ship vehicles across the world

● Sterling McCall/ Steele South Loop Hyundai Internet Director/ BDC Sales [ June 25th 2020 - Current ]

● Manage 14 Salesman

● Manage all sales personals task

● Answer all incoming leads within 3 minutes

● Send Roadster applications throughout the day

● Send Roadster details to all incoming leads \

● Send Roadster appraisals daily

● Take incoming unit deposits for vehicles

● Make over 70 Plus calls

● Set incoming appointments

● Generate appointments

● Confirm appointments

● Follow up next day sales

● Answer all incoming sales calls

● Manage Eleads CRM

● Onboard new Hires / setting up all CRM information adding onto online access

(Roadster etc.)

● Manage customer complaints

● Desk deals when needed

● Train New Hires on how to manage and use roadster effectively

● Train New Hires on all internet lead access

● STERLING MCCALL CHEVY ( INTERNET DIRECTOR/BDC MANAGER)

● Monitor 39 Salesman

● Monitor 1200 plus leads a month

● Confirm appointments

● Besure leads are answered within a certain timely matter

● Make 70 plus calls

● Work the CRM Roadster

● Call missed calls

● Answer incoming calls

● Work follow up sold for more sales ( family and friends)

● Make sure all task are completed from sales and bdc

● Take turns if needed

● Send emails and text

● Work our service drive customers

● Make sure we hit target closing lead ratios

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