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Independent Contractor Customer Service

Location:
Phoenix, AZ
Posted:
March 24, 2024

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Resume:

Roderick Butler

Seeking an intermediate level customer service/sales position building on recent education and 8+ year's work experience.

Phoenix, AZ

ad4jlj@r.postjobfree.com

+1-313-***-****

Authorized to work in the US for any employer

Work Experience

Independent Contractor

WorkWhile - Phoenix, AZ

November 2023 to Present

Gain access to full-time

and flexible jobs.

Get paid next day.

HelloFresh/Factor (Hellofresh subsidiary company)

Production line

Fulfillment line experience

Sanitation experience

Independent Contractor

Qwick Professionals - Phoenix, AZ

October 2021 to Present

Freelance similar to Wonolo

Independent Contractor

Wonolo - Phoenix, AZ

September 2021 to Present

Freelancing

LSG Sky Chefs

Nordstrom

Spencer’s TV & Appliances

HelloFresh

Swire Coca-Cola

And more…

Amazon Prime Delivery Driver

PinPoint Logistics LLC - Phoenix, AZ

December 2019 to June 2020

Pre inspect 26ft delivery vehicle daily.

Maintain good standing on vehicle monitoring app Mentor. Execute on delivering approximately $20k+ worth of product daily. Drove 10,000+ miles with the company.

Front Desk Agent

Holiday Inn Express & Suites - Chadron, NE

April 2018 to October 2019

Client support directly in person, inbound & outbound phone calls, email. Negotiate within company margin with foot traffic during busy and dry seasons. Check guest in and out successfully

Rent out conference room

Maintain a presentable lobby area

Assist mid level, senior level management and owners when needed. Answer phones and direct/assist clients accordingly. Handle/store confidential information.

Alcohol sales.

Receive shipments and/or direct them to the proper department. Driver

TWO MEN AND A TRUCK® - Troy, MI

June 2017 to August 2017

Inspect truck prior to departure each morning.

Arrive at customer residence on time and go over the bill with client. Client support via face to face. Contact dispatch if necessary - 5 ️ rated from clients Assist mover packing the truck.

Make sure the items on the truck get to the new residence in one piece. Unload the truck at the new residence.

Go over bill, accept payment and handle/transport confidential information. Maintain customer satisfaction.

Mainstream Conventional Underwriting Intern

Quicken Loans - Detroit, MI

October 2016 to April 2017

Conduct daily production reports for the conventional underwriting team. Assist/shadow director of operations and appointed leaders with pipeline blowouts, assigning loans, rolling loans to full.

The Rodd Report- organize information sent back from the FSO underwriters in Excel. Shadow Director of Operations and Team Leads during meetings, attend presentations, professional development meetings and workshops.

Intern of the month award December 2016

Extra credit to complete my B.A in business

Deicer

Aircraft Service International Inc - Romulus, MI

March 2015 to April 2016

Deicer

Test fluids to identify contamination or other problems. Operate moving lift equipment.

Check aircraft for corrosion and distortion.

Apply protective fluids to aircraft if contamination is detected. Communicate with team to coordinate during contamination checks. Perform in varying weather situations

Education

B.A in Business Administration in Business Administration Chadron State College - Chadron, NE

October 2019

A.A in General Studies

Henry Ford Community College - Dearborn, MI

2014

certification in Automotive Technician

Golightly Career And Technical Center - Detroit, MI September 2008 to June 2011

Skills

• Front Desk

• Customer Service

• Guest Service

• Front Office

• Moving Experience

• Underwriting

• Microsoft Outlook

• Quicken

• Bookkeeping

• Office Management

• Management

• Computer literacy

• Microsoft Office

• Hotel experience

• Delivery Driver Experience

• Vehicle Maintenance

• Presentation Skills

• Customer service

• Cash handling

• Guest services

• Cash register

• POS

• Front desk

• Typing

• Sales

• Clerical experience

• Hotel experience

• Supervising experience

• Bookkeeping

• Leadership

• Google Suite

• Windows

• Mentoring

• Office management

• Analysis skills

• Personal assistant experience

• Team management

• Negotiation

• Automotive repair

• Presentation skills

• Salesforce

• Underwriting

• Driving

• Welding

• Oracle

Certifications and Licenses

Automotive Service Technician

June 2011 to Present

Assessments

Data entry: Attention to detail — Proficient

September 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Front desk agent (hotel) — Proficient

February 2022

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient

Customer focus & orientation — Proficient

February 2022

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

September 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Proficient

February 2022

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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