Independent Contractor Customer Service
Resume:
Roderick Butler
Seeking an intermediate level customer service/sales position building on recent education and 8+ year's work experience.
Phoenix, AZ
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Independent Contractor
WorkWhile - Phoenix, AZ
November 2023 to Present
Gain access to full-time
and flexible jobs.
Get paid next day.
HelloFresh/Factor (Hellofresh subsidiary company)
Production line
Fulfillment line experience
Sanitation experience
Independent Contractor
Qwick Professionals - Phoenix, AZ
October 2021 to Present
Freelance similar to Wonolo
Independent Contractor
Wonolo - Phoenix, AZ
September 2021 to Present
Freelancing
LSG Sky Chefs
Nordstrom
Spencer’s TV & Appliances
HelloFresh
Swire Coca-Cola
And more…
Amazon Prime Delivery Driver
PinPoint Logistics LLC - Phoenix, AZ
December 2019 to June 2020
Pre inspect 26ft delivery vehicle daily.
Maintain good standing on vehicle monitoring app Mentor. Execute on delivering approximately $20k+ worth of product daily. Drove 10,000+ miles with the company.
Front Desk Agent
Holiday Inn Express & Suites - Chadron, NE
April 2018 to October 2019
Client support directly in person, inbound & outbound phone calls, email. Negotiate within company margin with foot traffic during busy and dry seasons. Check guest in and out successfully
Rent out conference room
Maintain a presentable lobby area
Assist mid level, senior level management and owners when needed. Answer phones and direct/assist clients accordingly. Handle/store confidential information.
Alcohol sales.
Receive shipments and/or direct them to the proper department. Driver
TWO MEN AND A TRUCK® - Troy, MI
June 2017 to August 2017
Inspect truck prior to departure each morning.
Arrive at customer residence on time and go over the bill with client. Client support via face to face. Contact dispatch if necessary - 5 ️ rated from clients Assist mover packing the truck.
Make sure the items on the truck get to the new residence in one piece. Unload the truck at the new residence.
Go over bill, accept payment and handle/transport confidential information. Maintain customer satisfaction.
Mainstream Conventional Underwriting Intern
Quicken Loans - Detroit, MI
October 2016 to April 2017
Conduct daily production reports for the conventional underwriting team. Assist/shadow director of operations and appointed leaders with pipeline blowouts, assigning loans, rolling loans to full.
The Rodd Report- organize information sent back from the FSO underwriters in Excel. Shadow Director of Operations and Team Leads during meetings, attend presentations, professional development meetings and workshops.
Intern of the month award December 2016
Extra credit to complete my B.A in business
Deicer
Aircraft Service International Inc - Romulus, MI
March 2015 to April 2016
Deicer
Test fluids to identify contamination or other problems. Operate moving lift equipment.
Check aircraft for corrosion and distortion.
Apply protective fluids to aircraft if contamination is detected. Communicate with team to coordinate during contamination checks. Perform in varying weather situations
Education
B.A in Business Administration in Business Administration Chadron State College - Chadron, NE
October 2019
A.A in General Studies
Henry Ford Community College - Dearborn, MI
2014
certification in Automotive Technician
Golightly Career And Technical Center - Detroit, MI September 2008 to June 2011
Skills
• Front Desk
• Customer Service
• Guest Service
• Front Office
• Moving Experience
• Underwriting
• Microsoft Outlook
• Quicken
• Bookkeeping
• Office Management
• Management
• Computer literacy
• Microsoft Office
• Hotel experience
• Delivery Driver Experience
• Vehicle Maintenance
• Presentation Skills
• Customer service
• Cash handling
• Guest services
• Cash register
• POS
• Front desk
• Typing
• Sales
• Clerical experience
• Hotel experience
• Supervising experience
• Bookkeeping
• Leadership
• Google Suite
• Windows
• Mentoring
• Office management
• Analysis skills
• Personal assistant experience
• Team management
• Negotiation
• Automotive repair
• Presentation skills
• Salesforce
• Underwriting
• Driving
• Welding
• Oracle
Certifications and Licenses
Automotive Service Technician
June 2011 to Present
Assessments
Data entry: Attention to detail — Proficient
September 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Front desk agent (hotel) — Proficient
February 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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