**** ******* **

Midwest City, Ok. *****

480-***-****

ad4jl6@r.postjobfree.com

Dawn M. Harris

Work Experience

Join Parachute Sep 22- Present

Center Director

Maintains a professional and courteous relationship with donors that will stimulate donor retention, referrals, and production growth.

Trains, develops, and manages all staff in accordance with the Human Resources and company policies and other established management guidelines and regulations.

Creates an organizational environment that stimulates the morale and productivity of the work force and its leadership

Octapharma Plasma Aug 2017-Sep 22

Center Director

Oversees donor center staff and operations, including production, quality compliance, finance, HR, and IT.

Acts as a liaison with all corporate functions to ensure center compliance and performance.

Maintains a thorough understanding of state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.

Associate Regional Director Oct 20 – April 21

Responsible for the oversight of three centers including home center

Conducted facility tours and audits to prepare centers to be prepared for external inspections.

Conducted routine meetings with Center directors to discuss KPI improvement plans.

Collaborated with other teams for marketing ideas to boost collections

Prepared detailed visit repor and action registers

Ensured timely follow-up on assigned tasks

Complies with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.

Ensures that product shipments and sample submissions are accurate and performed in accordance with shipping schedules.

Maintains a professional and courteous relationship with donors that will stimulate donor retention, referrals, and production growth.

Ensures projected production budget is met in both quantity and potency.

Trains, develops, and manages all staff in accordance with the Human Resources and company policies and other established management guidelines and regulations.

Provide coverage to centers without permanent management staff

Creates an organizational environment that stimulates the morale and productivity of the work force and its leadership

Grifols Biomat Sep 2014- Aug 2017

Quality Manager

Responsible for oversight of Donor Center Quality Systems

Ensure effective participation by all staff in the quality compliance of the center

Managed regulatory audits and responsible for the timely submission of responses.

Implemented Corrective Action Plans to address compliance deficiencies.

Managed team of Quality associate’s. Ensured all Daily, weekly and Monthly tasks were complete as required.

CSL Plasma Feb 2006 – Jan 2014

Center Manager

Responsible for entire Center Operations

Ensure effective participation by all staff in the quality compliance of the center.

Oversee production levels to ensure objectives are met

Ensure financial goals are achieved

Maintain facility to highest standards of cleanliness

Responsible for the development of all center personnel

Implement corrective action plans to address any operational deficiencies

Participated in multiple implementation and integration projects

Provided coverage to centers without permanent management staff

Dispatched to trouble shoot product inventory issues within the centers

Operated the second largest producing facility in the Company

Assistant Manager August 2002-Feb 2006

ZLB Plasma- Tempe, Arizona

Management Trainee

ZLB Plasma- Norman, Oklahoma July 2001-August 2002

Alpha Therapeutic Corporation June 1996- Feb 2001

Plasma Center Technician/ Assistant Team Leader

Certified in reception, Plasma Processing, Donor Floor and Quality Assurance Desk position

Assisted in donor recruitment, employee welfare, cash flow and monitoring of equipment as required

Assisted and substituted for the Team Leader and other members of management as required

Education

2000-2002- University of Oklahoma Norman, OK

1999- Rose State College Midwest City, Ok

1990-1993- University of Central Oklahoma Edmond, Ok

Achievements 1990, 1999 and 2000 Dean’s Honor Roll

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