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Customer Service Payroll Administrator

Location:
Brampton, ON, Canada
Posted:
March 24, 2024

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Resume:

Rashmi Upadhyay

ad4jl2@r.postjobfree.com

647-***-****

Career Summary:

Highly professional and organized PCP member with solid experience in overseeing accurate and timely completion of full payroll cycle including preparation, processing, and maintenance activities. Possess a thorough understanding of payroll regulations and practices as well as excellent mathematics, communication, multi-tasking, and organizational skills.

Summary of Skills:

Experience in preparing and managing payroll processes as well as expert knowledge of payroll principles and regulations, basic employment laws, payroll taxes and audits, benefits administration.

Proficiency in MS Word, Excel, and Outlook as well as experience with computerized payroll systems like Sage Simply, Sage ERP, Quick book, Avionte. and Ceridian Dayforce

Effective communication skills to interact with internal employees at every level of organization as well as to make them understand the complex payroll processes in a very professional and clear manner.

Excellent planning and prioritization skills to handle extensive lists of tasks involved in a pay cycle accurately and timely.

Strong critical thinking and decision-making skills while handling difficult situations.

Ability to maintain confidentiality and exercise extreme discretion.

Strong organizational skills as well as ability to handle multiple tasks simultaneously and within tight deadliness while producing quality and consistent work.

·Capable of adapting to new technology and processes.

·Self-motivator and ability to work in a fast-paced work environment.

Work Experience:

Payroll Administrator

Stronco

January 2023 to September 2023

·Processing weekly and biweekly payroll for over 300 employees in a timely manner to meet all deadlines for 5 divisions.

·Processing payroll, benefits, and other financial aspects within a unionized workforce.

·Collecting and following up on weekly submission

·Provide backup assistance for payroll processing and general payroll tasks.

·Maintaining accurate electronic and physical HR and payroll records

·Maintain the payroll inbox on weekly basis.

·Files organized and maintained data ensuring systematic storage and accessibility.

·Reviewing time sheet to ensure accuracy and compliance with company standards.

Accounting / Payroll Clerk

IS2 Workforce Solutions

December 2021 – December 2022

Playing an important role in leading and executing payroll processes for over 1000 employees.

Collaborating with the HR department for payroll-related matters such as new hires, terminations, benefits, pay adjustments and change of status.

Ensuring accurate and complete documentation of payroll processes and procedures

Reviewing electronic employee timesheets for accuracy compliance to hour laws.

Addressing employees' pay-related concerns and providing accurate payroll information.

Processing and monitoring accuracy of payroll deductions, Union dues, shift premium, Overtime rules and other necessary adjustments.

Assist with calculating and tracking sick leave, covid leave, vacation entitlement in accordance with policies.

Issue ROEs and handle all inquiries about the ROE from employee and service Canada.

Completing the whole payroll cycle.

Sending invoices to the client.

Solve queries about invoice from client.

Preparing A/R statements.

Performing and auditing bank reconciliation.

Other duties as required.

Customer Service / Cashier 2018 - 2019

Dollarama

·Provided a high level of customer service.

·Responsibilities included handling cash and processing payments, stocking shelves, and ensuring the store was tidy.

·Arranged products and checked inventory during shipping.

Customer Service Representative 2017-2018

Little Caesars Pizza

·Promoted weekly sale items and new menu items.

·Always upheld safe food handling and sanitization standards.

·Operated high-volume cooking equipment, measured, and prepared raw food materials.

·Helped to order and stock food supplies.

·Assisted with daily cash operations.

Payroll Administrator

Shreeji Accounting Ltd. 2011 - 2017

Played an important role in planning, organizing, and executing all aspects of payroll functions as well as operated as the first point of contact for employees regarding any payroll inquiries.

Established and implemented written procedures for payroll workflow as needed.

Recorded employee's information including exemptions, transfers, and resignations to maintain and update payroll records as well as verified attendance, working hours, and pay adjustments in these records.

Identified and reconciled payroll discrepancies by reviewing time sheets, work charts, wage computation, and other information.

Participated in the fiscal year-end process with the senior payroll, compensation, and benefit manager.

Education

PCP Member Since 2021

Accounting and Payroll Administration Diploma 2020 – 2021

CDI College –Mississauga, ON

Bachelor of Commerce (Accounting and Administration) 2008 –2011

Maharaja Sayajiraj University, India



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