TRACY SCHLENTHER

**** ****** ***** **

Bullhead City, Az 86429

541-***-****

ad4jk6@r.postjobfree.com

PROFESSONAL SUMMARY

Responsible deli clerk offering proven skills maintaining clean facilities and promoting customer Satisfaction through exceptional service. Dedicated long hours to complete fast-paced work. Customer service-driven team player good at connecting with people resulting in repeat customers. Energetic Deli Clerk is highly trained in using computerized register and payment systems. Knowledgeable in broad range of food types and party tray arrangements. Reliable and upbeat food service worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

SKILLS

• Cleanliness and sanitation Hospitality service expertise

• Proper waste disposal Accurate money handling

• Beverage preparation Cash register operation

• Stocking and replenishing Food preparations

WORK HISTORY

CASHIER, 07/21-present

Safeway – Bullhead City, AZ

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

• Worked flexible schedule and extra shifts to meet business needs.

• Helped customers complete purchases, locate items, and join reward programs.

• Restocked and organized merchandise in front lanes.

• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

• Mentored new team members on pos system operation, customer service strategies and sales goals.

DELI CLERK, 05/17 - 03/20

Skogen's/ Festival Foods – Sheboygan, WI

• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.

• Greeted customers at our deli counter to fulfill requests and answer questions.

• Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.

• Kept work areas clean, neat, and sanitized to prevent illness or injury among coworkers and customers.

• Handled busy, fast-paced situations and helped agitated customers with relative ease while remaining professional and calm.

• Delivered exemplary customer service to all guests, even in peak business periods to promote retention.

COOK, 03/15 - 09/17

Noodles & Co – Sheboygan, WI

• Prepared food items to meet recipes, portioning, cooking and waste control guidelines.

• Maintained well-stocked stations with supplies and spices for maximum productivity

• Instructed unfamiliar staff in proper food preparation storage, use of kitchen equipment, sanitation, and safety.

• Received food orders from cashiers and cooked items quickly to complete entire order together and served hot.

• Prepared cooking supplies, ingredients, and workstations during opening and closing procedures to maximize efficiency.

• Packaged, organized, and labeled ingredient stock, storing at established temperatures. SALES ASSOCIATE, 02/11 - 07/15

Batteries Plus – Sheboygan, WI

• Spoke with customers and recommended specific products and specials, aligning with individual needs, requirements, and specification.

• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.

• Processed product returns and assisted customers with other sections.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

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