Lisa M. Kibler

ad4jjo@r.postjobfree.com

859-***-****

I am an experienced business professional looking to obtain a position in a people-oriented organization where I can maximize my management, customer service, recruiting, and communication experiences. It is my goal to partner with a company that promotes growth and longevity where I can continue to build my skillset while adding value through commitment, hard work, learning, and dedication.

Skills Experience:

Great at building and maintaining relationships with co-workers, clients, customers, and agents

Software: Microsoft Office, Wise Terminal, DAT Load Board, Various Recruitment Software (Driver Reach, TenStreet) Prophecy. ICIMS software, Workday.

Excellent organization, communication, and management skills

Money management services

Problem solver

Professional Experience:

Ryder System Inc. Miami, FL, www.ryder.com

Recruiter II / Human Recourses January 2021 - Present

Recruiting highly qualified applicants and targeted recruitment strategies on key candidate pools.

Adhered to job postings requirements based on state and federal requirements.

Improved employee retention by increasing job satisfaction and enhancing communication.

Collaborated with hiring managers to interview ideal candidates.

Submitted recruitment reports to provide updates to hiring manager.

Addressed organizational staffing needs, working closely with management to understand and establish optimal levels.

Tracked efforts used to successfully fill each position.

Reach targeted compliance of 25 hires and 25 days time-to-fill.

Premier Global Logistics, Milford, OH, www.premier-globallogistics.com

National Sales Account Representative, June 2020 – November 2020

Build relationships for a start-up company

Build customer and carrier database

Track drivers and carriers

Update customers via various communication methods

Build customer and carrier packets

Post on load boards

Administrative tasks

Ray Hamilton Company, Norwood, OH, www.rayhamilton.com

Recruitment Supervisor, April 2019 – December, 2020

Responsible for hiring over the road drivers, short haul drivers, and local drivers

Maintained relationship with new hires and potential leads

Employee morale management

DOT compliance management

Assisted in federal audits

Employee travel management

Compiled new hire, active employees, and terminated employee data to drive retention

Created a database of all potential leads

Cost savings for recruiting funds to be allocated more appropriately

Created driver employment handbook

Assisted the administrative team as needed

Built and distributed company newsletter

Surge Staffing, Florence, KY, www.surgestaffing.com

Client Program Manager, October 2016 – April 2019

Managed relationships with existing customers, end users, and temporary associates

Assisted recruiting department

Payroll for approximately 1,000 associates

Consulted with hiring managers to better understand clients’ needs, maximize level of service, and encourage relationship building

Budget and managerial meetings

Coordinated job order distribution and communicate customer needs with receiving branch

Associate coaching, training and counseling, disciplinary action, and employee terminations

Created and executed client specific on boarding, orientations, presentations, documents, screening and testing

Customer service management through visits, calls and meetings

Collaborative problem solving with clients

Assisted the administrative team

Implemented processes and procedures

Compliance to customer contracts

Created gross profit reports

References upon request*

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