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Customer Service Care

Location:
Milton, ON, Canada
Posted:
March 24, 2024

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Resume:

SARAB SARAH

Milton, ON L*T *B*

ad4jjg@r.postjobfree.com

+1-647-***-****

OFFICE ADMINISTRATOR/CUSTOMER SERVICE REPRESENTATIVE Office Administration & Customer Care Professional brings forward over 3 years of experience working in the Retail Industry supporting Teams/Departments with targeted goals. Focused on building and maintaining positive customer relations and supporting team members.

· Excellence in Customer Care Best Practices

· Advanced Computer/Software Knowledge

· Implements Effective Business Flow Processes

· Possesses Strong Work Ethics &, Values

· Passionate about Supporting Others

· Positive Team Player & Project Collaborator

· Talented in Customer Needs Analysis & Sales

· Exudes Professionalism &, Phone Etiquette

· Strength in Data Entry/Database Maintenance

· Detail oriented and extremely organized

· Honest, Dependable & Reliable Employee

Work Experience

Stockroom Attendant

Evertz Microsystemes Ltd. - Burlington, ON

February 2023 to February 2024

· Reporting to General Manager

· Picking stock in preparation for production

· Handel internal parts request

· Verifying and restocking inventory

· Maintaining and clearing backorders

· Maintaining a clear and tidy workplace

· Compliance with all Evertz Policies and Procedures.

· Other related duties and responsibilities as assigned by the company.

·

Store Associate company

Milton, ON

August 2022 to February 2023

· Greeting customers in a friendly manner.

· provide information on promotions, TJX Canada policies and procedures

· Processing of daily shipments, organization, and set-up of the warehouse area.

· Demonstrating a high degree of customer service while processing all refunds.

· Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries. Sales Merchandiser

Brand Momentum Walmart - Burlington, ON

July 2022 to February 2023

Detail oriented sales merchandiser

· Making bulk food /packaged display looking beautiful and appealing to customers.

· Bringing product from storage area and filling up displays following planogram.

· Update any seasonal display/pricing

· Placing product order

· Recognizing opportunities to add value on each store visit.

· Providing regular merchandising support – maintain shelves, Planogram changes, Out of Stock correction, freshness, etc.

· Preparing and submitting required reporting daily. Over the Counter Associate

Walmart - Milton, ON

October 2021 to January 2022

· Kept items in constant demand, packed and ready for labelling.

· Handled cash/cards in an appropriate manner.

· Provided prescriptions and assisted with over-the-counter sales.

· Answered inquiries from customers both over the counter and over the telephone.

· Ensured all work areas, stores and waiting areas are kept in a clean and tidy state.

· Kept shelves filled up with optimum amounts of stock as necessary. Sales Floor Associate

Walmart - Milton, ON

March 2020 to October 2021

• Zone aisles and maintained the appearance of departments.

• Greeted customers with a smile, directing them to merchandise within the store.

• Assisted with customer complaints and issues and provided customer service.

• Ensured promotional ads and programs are maintained.

• Checked discounted clearance merchandise on a weekly basis.

• Maintained pricing accuracy and unit integrity to prevent waste. Seasonal Retail Clerk

Real Canadian Superstore - Milton, ON

September 2019 to October 2019

• Made sure customers get quality merchandise and good service

• Helped in keeping the store clean and organized always

• Sticking and organization of merchandise as required

• Operated the cash register and completed all customer transactions.

• Packed goods and affix labels and shipping instructions.

• Ensured that fitting rooms are kept clear of merchandise, hangars, tickets etc...

Administrative Assistant

South Oil Company - Al Başrah

March 2007 to January 2015

· Handel sensitive information in confidential manner.

· Produced and distributed corresponding memos, letters, faxes, and forms

· Created a filing system to ensue that critical information can be easily retrieved.

· Transferred 1000 documents from written to electronic version for easy access.

· Prepared monthly payroll for over 500 employees and assured accuracy.

· Carried out administrative duties such as filing, typing, copying, binding, scanning, etc.

Education

Continuing Education

Conestoga College

October 2022

Communication

(ACE) high school College

December 2021

Centre for Skills and development

June 2019

Bachelor of Arts in English Language in English Language University of Basrah

July 1997

Skills

• English

• Merchandising

• Administrative Experience

• Microsoft Powerpoint

• Research



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