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Customer Service Loss Prevention

Location:
Raleigh, NC
Posted:
March 24, 2024

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Resume:

Donovan Colbert-Burney

Raleigh, NC *****

ad4jhg@r.postjobfree.com

+1-919-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Impound driver

UNLIMITED RECOVERY, LLC - Raleigh, NC

December 2023 to Present

Impound, driving tow trucks and roll backs

Customer Service Advisor

Pep Boys - Raleigh, NC

September 2023 to December 2023

Write service tickets, sell services.

Inventory Specialist

Hertz Car Sales - Raleigh, NC

June 2023 to August 2023

Inventory manager

Office based representative

American Airlines - Cary, NC

February 2023 to July 2023

Reservations, reissues. Handling calls, using multiple systems at a time. Business Office Associate

CarMax - Raleigh, NC

September 2022 to November 2022

Titles, payments. Finalizing deals, entering information, filing. Sales Supervisor

DSW-Designer Shoe Warehouse - Raleigh, NC

June 2021 to August 2022

Oversee sales associates, open/close, scheduling, payroll, customer service Team Lead

Rack Room Shoes - Raleigh, NC

May 2022 to July 2022

Managing employees, stocking, cashier, retail, loss prevention Assistant Manager

Abercrombie & Fitch - Durham, NC

August 2007 to December 2009

Cashier, customer service, retail, payroll, loss prevention, scheduling Education

GED

Vance-Granville Community College - Halifax County, NC February 2012 to August 2012

Skills

• Packaging

• Cashiering

• Customer service (5 years)

• Business Management

• Cashiering (5 years)

• Marketing

• Retail sales (5 years)

• Computer skills (5 years)

• Leadership (8 years)

• Retail Management

• Microsoft Word

• Loss Prevention

• Store Management Experience

• Cash Handling

• Merchandising

• Organizational Skills

• Management (3 years)

• Supervising Experience (4 years)

• Payroll

• Team Management

• Inventory Control

• Pricing

• Time Management

• Microsoft Office

• Operations Management

• Quality Assurance

• Business Development

• Profit & Loss

• Sales Management (2 years)

• Heavy lifting

• Succession planning

• Continuous improvement

• Conflict management

• Hospitality

• Fraud

• Fraud

• Call center (Less than 1 year)

• Cold calling (Less than 1 year)

• Lifeguard

• Performance Management

• Telemarketing

• Customer support

• Oil Change

• Interviewing

• Typing

• Crew management

• Sales

• Social media management

• Analysis skills

• Negotiation

• Dealership experience

• Guest relations

• Front desk

• Guest services

• Customer service

• Typing

• Cash handling

• Cash register

• Sales

• Inside sales

• Office management

• Supervising experience

• Retail sales

• Conflict management

• Cold calling

• Telemarketing

• Sales management

• Marketing

• Leadership

• Team management

• Account management

• Customer relationship management

• Dealership experience

• Salesforce

• Profit & loss

• Recruiting

• Interviewing

• Order fulfillment

• Business development

• Negotiation

• Planograms

• Fashion retail

• Data collection

• Operations management

• Quality control

• Crew management

• Merchandising

• Teaching

• Quality assurance

• Product management

• Driving

• Hospitality

• Pricing

• Relationship management

Languages

• English - Fluent

Certifications and Licenses

Computer repair

Business management

Food service technology

Food service technology

March 2014 to Present

Food service industry skills

Driver's License



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