Donovan Colbert-Burney
Raleigh, NC *****
ad4jhg@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Impound driver
UNLIMITED RECOVERY, LLC - Raleigh, NC
December 2023 to Present
Impound, driving tow trucks and roll backs
Customer Service Advisor
Pep Boys - Raleigh, NC
September 2023 to December 2023
Write service tickets, sell services.
Inventory Specialist
Hertz Car Sales - Raleigh, NC
June 2023 to August 2023
Inventory manager
Office based representative
American Airlines - Cary, NC
February 2023 to July 2023
Reservations, reissues. Handling calls, using multiple systems at a time. Business Office Associate
CarMax - Raleigh, NC
September 2022 to November 2022
Titles, payments. Finalizing deals, entering information, filing. Sales Supervisor
DSW-Designer Shoe Warehouse - Raleigh, NC
June 2021 to August 2022
Oversee sales associates, open/close, scheduling, payroll, customer service Team Lead
Rack Room Shoes - Raleigh, NC
May 2022 to July 2022
Managing employees, stocking, cashier, retail, loss prevention Assistant Manager
Abercrombie & Fitch - Durham, NC
August 2007 to December 2009
Cashier, customer service, retail, payroll, loss prevention, scheduling Education
GED
Vance-Granville Community College - Halifax County, NC February 2012 to August 2012
Skills
• Packaging
• Cashiering
• Customer service (5 years)
• Business Management
• Cashiering (5 years)
• Marketing
• Retail sales (5 years)
• Computer skills (5 years)
• Leadership (8 years)
• Retail Management
• Microsoft Word
• Loss Prevention
• Store Management Experience
• Cash Handling
• Merchandising
• Organizational Skills
• Management (3 years)
• Supervising Experience (4 years)
• Payroll
• Team Management
• Inventory Control
• Pricing
• Time Management
• Microsoft Office
• Operations Management
• Quality Assurance
• Business Development
• Profit & Loss
• Sales Management (2 years)
• Heavy lifting
• Succession planning
• Continuous improvement
• Conflict management
• Hospitality
• Fraud
• Fraud
• Call center (Less than 1 year)
• Cold calling (Less than 1 year)
• Lifeguard
• Performance Management
• Telemarketing
• Customer support
• Oil Change
• Interviewing
• Typing
• Crew management
• Sales
• Social media management
• Analysis skills
• Negotiation
• Dealership experience
• Guest relations
• Front desk
• Guest services
• Customer service
• Typing
• Cash handling
• Cash register
• Sales
• Inside sales
• Office management
• Supervising experience
• Retail sales
• Conflict management
• Cold calling
• Telemarketing
• Sales management
• Marketing
• Leadership
• Team management
• Account management
• Customer relationship management
• Dealership experience
• Salesforce
• Profit & loss
• Recruiting
• Interviewing
• Order fulfillment
• Business development
• Negotiation
• Planograms
• Fashion retail
• Data collection
• Operations management
• Quality control
• Crew management
• Merchandising
• Teaching
• Quality assurance
• Product management
• Driving
• Hospitality
• Pricing
• Relationship management
Languages
• English - Fluent
Certifications and Licenses
Computer repair
Business management
Food service technology
Food service technology
March 2014 to Present
Food service industry skills
Driver's License