Qianfei Li

Summary

To obtain a challenging sales position where I can utilize my proven sales

experience and customer service skills to drive revenue growth and exceed company goals.

**** ****** *r, el dorado

hills, CA 95762

916-***-****

ad4jdg@r.postjobfree.com

EXPERIENCE

L’Oréal Luxury Beauty Store-key holder

● Responsible for opening and closing the store, ensuring security and accuracy in cash handling procedures.

● Conducted training sessions for new hires on company policies, product knowledge, and sales techniques, resulting in improved team performance and customer satisfaction.

● Build strong relationships with clients to increase repeat business.

● Developed and implemented sales strategies to increase revenue growth.

● Conducted product demonstrations and presentations to prospective clients.

Sephora - Beauty advisor

● Extensive knowledge of beauty products, skincare, makeup application techniques, and fragrance trends.

● Exceptional customer service and interpersonal communication skills to build strong client relationships.

● Ability to assess client needs and recommend suitable products based on individual preferences and skin types.

● Strong understanding of Sephora’s product range, including exclusive brands and clean beauty options.

● Conducted personalized beauty consultations for clients, providing tailored product recommendations.

● Demonstrated expert knowledge of skincare, makeup, and fragrance products, highlighting key benefits and features.

● Collaborated with the team to achieve and exceed sales targets through upselling and cross-selling techniques.

● Maintained a clean and organized work area, ensuring all products were well-stocked and easily accessible.

Estée Lauder - key holder

● Demonstrated exceptional leadership skills by overseeing daily operations, including opening and closing procedures, cash handling, and inventory management.

● Provided outstanding customer service, cultivating a positive shopping experience and building lasting client relationships.

● Collaborated with the Store manager to develop and implement effective sales strategies.

● Conducted product knowledge training for team members to ensure a high level of expertise in Estée Lauder products.

● Assisted in recruitment, training, and performance evaluations of sales associates.

Ulta beauty- Chanel counter manager

● Demonstrated a deep understanding of Chanel skincare, makeup, and fragrance lines

● Led product knowledge training sessions for team members to enhance overall expertise

● Collaborated with store management to organize

Chanel-sponsored events, driving foot traffic and sales

● Successfully resolved customer inquiries and concerns, ensuring a positive shopping experience

● Strong organizational and multitasking abilities, ensuring a well-maintained and visually appealing counter

● Excellent communication and interpersonal skills, fostering a positive and collaborative team environment

EDUCATION

Folsom lake college

University of California, Santa Cruz-2025

● Business management economics

● Ability to work well independently, groups, and strong organizational skills.

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