• BRITTNEY WATTS •

813-***-**** ad4jci@r.postjobfree.com LinkedIn Profile

Experienced billing professional with over 6 years of proven expertise in managing billing processes and ensuring accuracy in financial transactions. Successfully manages billing for 100+ agencies, to include 1000+ line items, demonstrating a track record of meticulous attention to detail and organizational acumen. Additionally, adept at opening and managing jobs with budgets ranging from $100K to $1 million +, showcasing the ability to handle diverse financial responsibilities and ensure the smooth execution of projects of varying scales. Committed to upholding high standards of accuracy and integrity while contributing to the overall success of the organization.

Knowledgeable and experienced in:

Data Research & Analysis

Precise Output

Solomon, AS 400

Salesforce

Clarify

Project Management

Coupa Supplier Portal

Maconomy

Budget Management

Audit Experience

Account Reconciliation

Compliance Requirements

Scheduling

Multiple Client Management

Team Management

System Migration

Inventory Processing

WORK EXPERIENCE

SENIOR BILLING COORDINATOR December 2023- present BILLING COORDINATOR February 2023- November 2023

Stagewell Marketing

Diligently processed over 200 purchase orders, meticulously reviewing each for accuracy and adherence to company policies and procedures.

Effectively managed billing invoices for more than 100 internal and vendor transactions, ensuring precision and attention to detail in all financial documentation.

Efficiently imported billing data for over 500 transactions using advanced spreadsheet techniques, resulting in a streamlined billing process and a reduction in processing time by 20%.

Thoroughly reviewed and verified more than 300 vendor invoices, meticulously checking for compliance with company requirements and contractual agreements.

Demonstrated exceptional organizational skills by generating and distributing over 400 accurate and timely invoices to relevant stakeholders, maintaining a 99% on-time delivery rate, and fostering positive relationships with clients and vendors alike.

Achieve a 95% compliance rate through thorough audits and corrective actions, minimizing the risk of financial penalties and regulatory fines, and enhancing the organization's reputation for reliability and trustworthiness in billing practices.

RENTAL BILLING COORDINATOR

Southern States Toyotalift April 2017- February 2022

Rental Responsibilities:

Facilitated communication with sales coordinators and audited contracts, ensuring accurate coding for billing, resulting in a 98% accuracy rate, and minimizing billing discrepancies.

Collaborated closely with the Leasing Department to verify pricing accuracy on all lease documentation, reducing billing errors by 20% and ensuring client satisfaction.

Maintained meticulous records of rented units, updating the system promptly as units were returned or rented, resulting in a 95% improvement in inventory accuracy and operational efficiency.

Conducted thorough reconciliation of contracts upon unit returns, applying necessary credits to customer accounts, resulting in a 95% resolution rate for billing disputes and enhancing customer satisfaction.

Billing Responsibilities:

Manually processed weekly billing reports, ensuring accuracy and completeness, and distributed them to Coordinators for review, maintaining a 100% on-time delivery rate and improving billing process efficiency.

Managed receipt and processing of all vendor invoices for rental and transportation departments, processing over 200 POs monthly with a 98% accuracy rate and minimizing billing errors.

Conducted detailed audits of invoices, making corrections as necessary, and released invoices in the system promptly, minimizing billing errors and delays and achieving a 99% invoice accuracy rate.

Updated client payment method information in the banking system accurately and processed all payments in a timely manner, ensuring financial transactions were executed smoothly and reducing payment processing time by 30%

Handled all customer credits due to early returns or service-related issues, resolving over 50 credit requests monthly with a 95% satisfaction rate and improving customer relations.

Calculated and created I-invoices and buyout options for customers, ensuring accurate billing and facilitating customer purchasing decisions, resulting in a 10% increase in customer buyout options.

Provided support to the Collections Team by assisting in contacting customers with outstanding invoices, resulting in improved collections efficiency, and reduced delinquency rates by 15%.

Additional Responsibilities:

Efficiently scheduled drivers on dispatch boards, optimizing routes and maximizing operational efficiency, resulting in a 20% reduction in fuel costs.

Utilized electronic tablets to send documents to drivers for their routes and jobs, ensuring timely and accurate delivery of information, reducing communication errors by 25%.

Processed state permits for over-height and/or overweight items, ensuring compliance with regulatory requirements and minimizing delays in transportation, resulting in a 90% permit approval rate.

Collaborated with 9 branch locations to ensure timely completion of inventory counts and accurate system updates, facilitating smooth operations across multiple locations and achieving a 100% inventory accuracy rate.

INSTILLATION MANAGER April 2015- January 2017 DISPATCHER ADMINISTRATIVE ASSISTANT January 2011- April 2015

CSS Service Works

Managed Install Department for $1B company, leading 10 employees to optimize operations, enhance customer satisfaction, and drive strategic alignment.

Provided comprehensive support to 5 Managers with data collection, management, scheduling, and reporting, optimizing workflow efficiency and accuracy.

EDUCATION

Pine Forst High School

Diploma

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