Telisa Johnson
Pensacola, FL *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
Shoal Creek Rehab Center - Crestview, FL
March 2022 to Present
• Work in a nursing home
• Assist 1-20 elderly, disabled, cancer and hospice patients daily
• Provide patients/residents with care and companionship
• Check vital signs
• Help residents with activities of daily life (ADL): bathing, exercising, grooming, ROM exercises, dressing, feeding and walking
• Document all care
• Make beds
• Clean and sanitize rooms
• Perform post-mortem care, if needed
• Communicate details about resident's condition to the nurse in charge
• Provide individualized and friendly care for residents
• Aide in transferring residents, as needed
CNA - Certified Nursing Assistant
Arcadia Health and Rehabilitation Center - Pensacola, FL November 2020 to December 2021
helping men and women with all daily living activates.
• Worked in a nursing home
• Assisted 1-20 elderly, disabled, cancer and hospice patients daily
• Provided patients/residents with care and companionship
• Checked vital signs
• Helped residents with activities of daily life (ADL): bathing, exercising, grooming, ROM exercises, dressing, feeding and walking
• Documented all care
• Made beds
• Cleaned and sanitized rooms
• Performed post-mortem care, if needed
CNA - Certified Nursing Assistant
SHG Temp Staffing - Pensacola, FL
March 2019 to July 2020
Helping men and women with all daily living activities
• Worked in a nursing home
• Assisted 1-18 elderly and disabled patients daily
• Checked vital signs
• Provided patients/residents with care and companionship
• Helped residents with activities of daily life (ADL): bathing, grooming, dressing, feeding and walking
• Documented all care
• Made beds
• Performed post-mortem care, if needed
CNA - Certified Nursing Assistant
Consulate Health Care - Pensacola, FL
April 2019 to April 2020
helping men and women with all daily living activities.
• Worked in a nursing facility
• Assisted 1-18 elderly and disabled patients daily
• Provided patients/residents with care and companionship
• Checked vital signs
• Helped residents with activities of daily life (ADL): bathing, grooming, dressing, feeding and walking
• Documented all care
• Made beds
• Performed post-mortem care, if needed
Customer Service Associate
King T's - Crestview, FL
July 2018 to April 2019
• Answered phone and assisted customers with changes
• Created customer appointments
• Assisted customers in person
• Marketed in-person and online sales
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Inventoried stock
• Confirmed payments, refunds, etc.
• Provided assistance to clients
CNA - Certified Nursing Assistant
Granny Nannies - Gulf Breeze, FL
May 2017 to June 2018
Helping men and women with all daily living activities in the privacy of their homes.
• Assisted 1-4 elderly and disabled patients daily
• Assisted clients to appointments and/or grocery shopping
• Provided patients/residents with care and companionship
• Checked vital signs
• Delivered medication to clients
• Helped clients with activities of daily life (ADL): bathing, grooming, ROM exercises, dressing, feeding, walking and exercising
• Aided in scheduling client daily activities
• Documented all care
• Made beds
• Cleaned and sanitized rooms
• Performed post-mortem care, if needed
• Handled minor wound care
Customer Service Representative
Alorica - Pensacola, FL
October 2013 to June 2017
Providing customer service to AT&T and comcast customers
• Sold comcast and U-Verse packages to AT&T customers
• Opening and closing accounts
• Trouble shooting devices and cable equipment and/ or replaced devices
• Provided policy and service information
• Set up client appointments
• Performed data entry for shipments, orders and customer information
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers
• Resolved customer information and complaints
• Handled online orders and credit card transactions Small Business Owner
Pink Monkey Fashion - Pensacola, FL
2011 to 2014
Sold All Womens Fashion items
• Bought items wholesale
• Marketed all items sold
• handled in-person and online transactions
• handled cash and card transactions
• packaged and shipped orders
• hired employees and contractors
• handled payroll
• customer service
• book keeping
• Inventoried items
Education
High school or equivalent
Tallpines Christian Academy - Crestview, FL
2005 to 2008
Skills
• Nursing
• Bookkeeping
• Help desk
• Vital signs
• Cash handling
• Customer service
• Sales
Certifications and Licenses
Basic Life Support (BLS)
Certified Nursing Assistant (CNA)
2009 to 2023
Phlebotomy
February 2009
Walton career development center Defuniak springs, FL