EMPLOYMENT HISTORY

MAY, **** - PRESENT

Warehouse Associate, American Woodmark, Jackson, GA

Assist in inventory control by conducting regular cycle counts and assisting with reconciliation Coordinate with suppliers to ensure timely delivery of materials and equipment needed for cabinet production. Ensure accuracy and completeness of all kitted equipment for cabinet assembly. JAN, 2022 - MAY, 2023

Customer Service Representative, Chime Solutions, Georgia Maintain a positive and professional attitude when dealing with customers, ensuring that their needs are met and their concerns are addressed.

Utilize customer feedback to identify potential areas of improvement and suggest solutions to enhance the overall customer experience.

Assist in the development and implementation of customer service training programs to improve overall customer satisfaction.

FEB, 2016 - DEC, 2021

Customer Service Representative, Jones Petroleum, Georgia Identify and resolve customer complaints or issues in a timely and satisfactory manner, ensuring customer satisfaction and retention.

Provide support to customers by responding to inquiries and resolving issues in a timely and professional manner, ensuring customer satisfaction and loyalty.

Providing personalized assistance to customers, ensuring their needs and preferences are met effectively. EDUCATION

AUG, 2019 - MAY, 2023

Diploma, Jackson High School, Georgia

SKILLS

Computer skills Data Entry

Typing Time Management

Problem-solving Interpersonal skills

LANGUAGES

French English

Jackson, GA

ad4jba@r.postjobfree.com

+1-470-***-****

RAY'VEN STRICKLAND

CUSTOMER SERVICE REPRESENTATIVE

PROFESSIONAL SUMMARY

Customer service representative with 5+ years of experience. Good communicator, problem-solver, and creative thinker. Able to effectively handle customer inquiries and resolve issues in a timely manner. Committed to providing excellent customer service and ensuring customer satisfaction. Strong interpersonal skills and ability to work well in a team environment.