HEATHER LEWIS

506-***-****

ad4jai@r.postjobfree.com

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Acquainted with Windows, MSWord, MS Excel, Powerpoint, Internet Browser, general office equipment and able to learn any other necessary programs that apply to the position. SKILLS

• Ability to grasp new ideas and integrate them into desired results

• Ability to handle challenges

• Able to coordinate several tasks simultaneously

• Able to prioritize and operate proactively

• Combine patience, determination, and persistence to troubleshoot customer or employee issues

• Reliable and trustworthy

• Enjoy working as a team member as well as independently

• Excellent common sense, judgment, and decision-making abilities

• Experienced in successful management of a diverse group of people

• Proven history of improving operations and increasing profitability

• Remains calm in stressful situations

• Self-motivated, hard-working individual

EXPERIENCE

Public Area Attendant / Ramada – Fredericton, NB 09/2017 – 02/2024

• Attend to the meetings – serve beverages and food, setups, and tear downs

• Cleaning of public areas

• Ensure daily duties are completed for meeting prep

• Attend to guests when needed

• Cleaning of meeting rooms

• Ensure remaining duties are completed for shift

Dining Room Supervisor / Paradise Villa – Fredericton, NB 05/2014 – 08/2016

• Serve residents during meal times

• Help with clean up and reset between meals

• Ensure daily cleaning duties are done

• Make desserts

• Assist cook when needed

• Assist kitchen supervisor with orders and inventory

• Ensure schedule was completed and posted

• Resolve any complaints in regards to the dining room

• Train new hires for the dining room

• Ensure health and safety practices are followed

• Ensure safe food practices followed

Dining Room Supervisor / Terraces on Cliffe – Fredericton, NB 04/2012 – 04/2014

• Serve residents during meal times

• Help with clean up and reset between meals

• Ensure daily cleaning duties were done

• Make desserts

• Assist kitchen manager with orders and inventory

• Listen and resolve any complaints residents have in regards to the dining room

• Ensure schedule was done and posted

• Train new hires for the dining room

• Ensure health and safety policies were followed

• Ensure safe food practices followed

Retail Sales Clerk / Coveys – Fredericton, NB 08/2006 – 11/2006

• Quickly learned organizational processes, workflow, policies and procedures

• Courteously assisted customers

• Answered any inquires

• Cash and Debit handling

• Photocopying and collating documents

• Bin checking (inventory) and stocking

• Creating bins for new products

• Set up display for new or promotional products

• Cleaning when needed

Manager / Tim Hortons – Fredericton, NB 08/1995 – 07/2006

• Performed administrative duties: entering daily paperwork

• Invoices, scheduling, counting cashes, tallying up deposits

• Maintaining inventory, ordering products and supplies, service

• Office equipment and arranged for servicing in case of major repairs, photocopying and filing

• Ensuring customers were receiving proper orders and that the atmosphere was comfortable, safe and clean

• Performed interviews

• Experienced in supervising a staff level of 40+ employees

• Experienced in training new employees

• Improved standards for employee safety, and ensured

• Procedures and policies were being followed

• Implemented procedures to help eliminate theft

EDUCATION

High School Diploma 06/1994

Fredericton High School – Fredericton, NB

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