MK

MILAN K KHATRI

ad4ja4@r.postjobfree.com 850-***-**** Pensacola, FL 32514

Seasoned bringing demonstrated background of accomplishment in retail store management. Knowledgeable about every facet of operations, including marketing, financial leadership and loss prevention. Excellent organizational, problem-solving and decision-making abilities focused on cost-effective, profitable business operations. Detailed professional striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues.

Team Leadership

Accurate Money Handling

Inventory Management

Merchandising

Scheduling

Multi language ( English, Hindi and Spanish )

Guest Services

Customer Complaint Resolution

SIPRIT AIRLINE Pensacola, FL

Guest Service Agent

05/2021 - Current

Managed guest check-in and check-out procedures, reservations and payments.

Corrected guest issues promptly with knowledgeable and friendly service. Responded to guests, including email, telephone and in-person inquiries. Nine mile Raceway inc Pensacola, FL

Retail Store Manager

04/2016 - Current

Managed daily operations, including purchasing, inventory control, merchandising and product distribution.

Organized and updated schedules to optimize coverage for expected customer demands.

Developed team members into supervisors and business owner to promote family-based and performance-oriented culture. Adam Grocery Store Temple, TX

Retail Sales Associate

08/2012 - 01/2016

Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Maintained accurate and aĴractive merchandise displays to maximize purchases.

ACTIVE ACADEMY COLLAGE KATHMANDU NEPAL

Some College (No Degree) in Bachelor of Education

MANOHAR H S SCHOOL KATHMANDU NEPAL

High School Diploma

06/2009

Summary

Skills

Experience

Education and Training

Consistently maintained high customer satisfaction ratings. Developed relationships with new clients and typically exceeded sales goals . Recognized as Employee of the Year for outstanding performance and team contributions . Accomplishments