Charleston, SC, *****, Shannon US +* ***-***-Stickley 3793 ad4ja2@r.postjobfree.com

WORK HISTORY

Insurance Specialist at Bankers Life and Casualty

**/**** - **/**** (8 years)

Obtain credit information from banks and other credit services. Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit.

Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.

Examine claims forms and other records to determine insurance coverage. Certified LTC Specialist

Certified Medicare Advisor

Retirement Planning Specialist

Licensed in Fixed/Indexed Annuities, 401k rollovers, stocks, Bonds, Roth IRAs/ all aspects of retirement planning

Licensed/Certified Life Insurance Agent (Whole Life, Universal Life & Term Life Insurance Policies)

Med-Surg. Unit secretary at WVU Hospital-East

12/2008 - 03/2012 (3 years)

Intake/outtake of patients

Input all patient records into WebCT system

Input all physicians orders per patient

Communicate with pharmacy per physician orders

Communicate with Labs/Diagnostics per Physician orders Work one on one with nurses and physicians per each individual patient Communicate with Insurance companies and claims

Computer skills

Phone skills

Great communication skills with patients and family members Knowledge of HIPPA rules/regulations

Medical Office Specialist at Dr. Veltman( Berkeley Family Practice) 02/2005 - 02/2008 (3 years)

Answer telephones and direct calls to appropriate staff. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.

Maintain medical records, technical library, or correspondence files. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.

Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

Complete insurance or other claim forms.

Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.

Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.

Receive and route messages or documents, such as laboratory results, to appropriate staff.

Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Classified Advertising Manager at Ogden Publications, Inc. 03/2001 - 12/2005 (5 years)

Wrote classified Advertising articles

Created classified Advertising ads

Published daily classified newspaper section

Created daily Legal ads

Created/published daily advertising ads for local businesses EDUCATION

Shepherd University

Graduated 2005

Bachelor's Degree in Technical Communication/Editing/Writing and Proofing

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